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Grand Velas Riviera Nayarit

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2,253 Reviews from our TripAdvisor Community

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Showing 1,839: English reviews
Vancouver, Canada
Reviewed 1 week ago

I have been here a few times in the past, it's very relaxing from the moment you arrive, the rooms and spacious, the service is fabulous. I would highly recommend an afternoon or two at the spa to enhance your trip. The only issue I had was the food in the "special" restaurants, it was okay, but just okay and...

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Helpful?
2Thank FrancineP
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are very honored Francine to have such an affluent traveler visit us with the frequency that you have over the years, and of course, your on-going feedback is considered valuable as that is what makes us the 5 Diamond resort that we are. I am pleased that you found culinary areas such as our poolside snacks and casual restaurant...

Reviewed 1 week ago

We have been going to Grand Velas every year for 12 years now. The service is impeccable! Staff is the best and takes care of your every need, from the wait staff at pool, to the spa, to the 5 star restaurants. I especially loved the smaller details this trip of staff that came around the pool and offered chocolates,...

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Helpful?
Thank Patty C
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

On behalf of the ownership and staff of Grand Velas, I thank you very much, Patty, for your unparalleled loyalty toward the resort. As a veteran guest of ours, you have seen many changes and adaptations that we have implemented over the years. And you and others in your similar position have an excellent viewpoint on just how much we...

Vancouver, Canada
Reviewed 1 week ago

Beautiful resort, perfect for families or a romantic getaway. Without question, some of the best food and service we have ever had on a holiday. I would compare both to any Four Seasons we have been to around the world. Jose Ramos, who took care of us each day at the pool, was above and beyond. I cannot thank him...

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1Thank 604TravelGuy
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

I thank you very much for your dazzling comments on your recent experience with us. We are very proud of the comparison that you made because from day one we have set our goals very high. And as a luxury, 5 Diamond all-inclusive alternative, we as a team believe that we can match and outperform many of the long established,...

Reviewed 1 week ago

The Grand Velas pretends to be an ultra luxury hotel but it is not. The facilities are very spacious, but in general many things are too far away. The room is spacious but the bathroom had problems the first day and at night the floor was full of water, in fact quite slippery and uncomfortable. The jacuzzi is badly located...

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3Thank Alejandro M
Visalia, California
Reviewed 1 week ago via mobile

I can't say enough about the team that made our stay fabulous. Our personal concierge Enrique was spot on with every wish and made our stay special from roses on the floor to special birthday treats that seem to never stop coming. Alfredo at the front desk made dreams come true with an upgrade to the wellness suite. Perfection. The...

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Helpful?
Thank terri1406
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

As director, I am absolutely pleased that we could make such an astounding impression on you with our dedicated and personal service, delicate details and fun activities. Those are just some of the reasons that make us as successful as we are, but it is important noting that our beautiful facilities, 4 Diamond dining venues, and inviting pools are all...

Denver, Colorado
Reviewed 1 week ago

The staff is excellent, very attentive your needs. The food at all the restaurants was excellent and the wait staff was great, very helpful. The spa service is great. The conciegre service and reception staff look to make your stay as pleasant as possible. They really look to please in all aspects of the stay. Overall the one of the...

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Helpful?
Thank richardjosephb
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We truly appreciate Richard, that you took a few moments to express your complete satisfaction on all aspects of your vacation. We certainly put forth a dedicated and smart effort in having all the pieces fit together in perfect sync. Everything from your reservation to your arrival, dining experiences, spa treatments, all the way to the smiles that greet you...

Yorba Linda, California
Reviewed 2 weeks ago

One of the best all inclusive resort in all of Mexico and Caribbean we have ever stayed. Beautiful people and phenomenal leadership. The restaurants and amenities will surpass any style and tastes. The staff will go out of their ways to make certain your accommodation exceeds your satisfaction. When you seat at their pool site, you will never leave feeling...

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Thank Ardy F
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

I am very glad that your experience with Grand Velas has you ranking us as the best place that you have ever stayed. We have put together a high level of service and product in all aspects of our operation, and your kind words testify to those efforts. Thank you so much for reserving with us. I hope that the...

Novato, California
Reviewed 2 weeks ago via mobile

If you're planning a trip to Nuevo Vallarta for a really lovely, luxurious all inclusive resort, go to Grand Velas! The rooms are gorgeous! The view from our room was spectacular!! The beds and linens were top notch - they even have a pillow menu!! Not kidding, you can select the type of pillow you want, switch them out to...

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Thank rickjenfernandez
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are very thrilled to have made such a wonderful first-time impression on you and your family. Your glowing comments truly resonate with your high level of satisfaction, and to have exceeded your expectations on all fronts makes us feel that we are very much on the right track to perfection. It will be our pleasure to host you again...

Chicago, Illinois
Reviewed 2 weeks ago

My husband and I vacationed in Grand Velas Riviera Nayarit many times before, it's our favorite vacation spot and favorite resort. This time we vacationed with our three adult children and their spouses, two grandsons, and couple of friends. My husband was turning 60 and grandson was turning 1 during this vacation, their birthdays are just a few days apart....

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6Thank Resorttestors1
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It truly is a joy for all of us to be considered as your favorite resort after all this time. And of course, the icing on the cake is to be the setting for the birthday celebrations of your husband and darling little one-year-old grandson. With the valuable help of Michael of Dream Makers VS and our team of professionals...

Bay Area Houston, Texas
Reviewed 2 weeks ago

Grand velas is clearly true relaxation. Our family stayed at this amazing resort for the second time this year. We were truly impressed by the exceptional service and staff of this resort once more, and plan to return soon. We were blown away by this resort the first time, and were even more so the second time. From the moment...

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1Thank mdacuenas
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It is our honor to be considered as friends by you and your lovely family. Visiting us twice this year indicates that we have done a perfect job of pampering you in just the style that you like and prefer. Your family has certainly come to know many of my employees by name as that shows me that we can...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $722 - $3,704 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Suites And Spa Resort
Grand Velas All Hotel Nuevo Vallarta
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Hotel Style:
#1 Luxury Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#1 Top resorts Hotel in Nuevo Vallarta
#1 Family Hotel in Nuevo Vallarta
#1 Spa Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
124 questions
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Questions? Get answers from Grand Velas Riviera Nayarit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor nice view, oceanfront adjacent to wedding/party area”
 of 5 bubbles 851jasonv, 3 Dec 2016 | Read review
“High floor center is the best, but I don't think there is a bad room in house. ”
 of 5 bubbles BrianB174, 1 Dec 2016 | Read review
“We had a family suite which had a jacuzzi on the deck and beautiful sunset views and daily massage included.”
 of 5 bubbles 3kidmomsf, 30 Nov 2016 | Read review
“Try to get a room in the middle for the best view. Further from elevators which is good and bad!”
 of 5 bubbles PVFans, 29 Nov 2016 | Read review
“High room better”
 of 5 bubbles TiffanyH166, 28 Nov 2016 | Read review
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