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Grand Velas Riviera Nayarit

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Av Cocoteros 98 Sur, Nuevo Vallarta 63735 Mexico
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
Grand Velas Riviera Nayarit is a luxurious all-inclusive resort in Puerto Vallarta, Mexico, featuring an award-winning spa, incredible dining and entertainment, playful activities, kids club, stylish event space, and a breathtaking landscape on the emera.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Steam room
Baggage storage
Concierge
Gift shop
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Additional bathroom
Fireplace
Housekeeping
Private balcony
Room service
Safe
Laptop safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
Spanish
Hotel links
Visit hotel website
Offers & Announcements:Package Deal

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3,391Reviews299Q+A100Room tips
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Popular mentions
We have just spent 2 wonderful weeks at the Grand Velas....the last week of Nov. and the first week of Dec. The last week of Nov. was American Thanksgiving so the hotel was full and it was difficult to find a spot on the beach or around the pool. The first week of Dec. was perfect with lots of room everywhere. This was our 4th visit to the Grand Velas and the service and food is top notch. Our favorite restaurants were the Sin Lin, The Piaff and Lucca. The Sin Lin is a new addition and we really enjoyed the decor and ambience there. The capitan Francisco and Christian were very attentive. In the Piaff restaurant the chef Raul cooked us Chateaubriand twice which was a wonderful treat and in the Lucca restaurant we received great treatment from Celso and Casper. The Azul restaurant is less formal and has a very good selection of buffet style food. The capitan ,Fidel, ,remembers each year some of our favorite items and makes feel very welcome along with Gerardo one of the waiters. We have to mention Sebastian and Hector who always made sure that everything was to our liking. Last but not least was our concierge Chepe that we have had for the 4 years who went above and beyond for us this year. If you are is search of a first class resort this is the place for you!!
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Response from Pilar P, Director General at Grand Velas Riviera Nayarit
Responded 3 days ago
As always, Vinnie, our appreciation goes out to you for your continued preference in visiting Grand Velas, and also for your excellent recommendation of the resort to other potential guests. Your affinity for the finer things in life, combined with fun, sun, and beach, has brought you to our doors. And where else can you enjoy Chateaubriand, twice prepared personally by the chef in an all-inclusive hotel? That, along with the many other upscale details, encourages you to return year after year because you are confident in knowing that you are treated like the VIP you are and will be enjoying our refined abundance just the way you like it. We look forward to your next two weeks with us next year and until then, my friend, all the best to you and the family for an excellent Holiday Season. Thank you! PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Hotel's Favourite
My wife and I recently stayed at the Grand Velas Riviera Nayarit. We have stayed at a number of high end all inclusive resorts and decided to stay here because of the positive reviews. We were totally impressed. All of the staff were friendly and very attentive starting with our concierge Alfredo who was amazing! He would check in on us daily and deal with any concerns and make any reservations we wanted, but was never intrusive. When we mentioned we had forgotten to bring our frisbee, he even went and purchased one for us! The restaurants were excellent with very good service and the food nicely presented and delicious. There were also many other faster and more casual food options available, especially around the pools. The Margherita “Cadillacs” and other specialty drinks were also very good and the beers and water often brought in ice buckets to keep them cold. Occasionally we were spoiled with cool damp scented towels for our hands and faces and ice cream bars and other treats for our taste buds! Our room was a Grand Class Suite and the room, the large terrace with a spa and the views were outstanding. The three infinity pools provide an excellent panorama right out to the ocean and the three temperatures make sure you will find one that is right for your mood at the time. There are always more than enough lounge chairs to find sun or shade around the pool or on the beach as desired. The weather was consistently great and the sunsets each night were beautiful. The spa was decadent. There were no seaweed issues at all like we have experienced on the Atlantic side. The beach was clean and perfect for long walks and the water shallow for some distance making it great for wading in (or with children). While we have mainly stayed recently at adult only resorts, we were not bothered by the children and often enjoyed watching them. There appeared to be many activities to keep them busy. There was some entertainment/shows on a few evenings but this is a more relaxed/quiet environment than some other resorts we have stayed at, which was fine with us. We definitely recommend this resort and plan to go back there and would also try other Grand Velas resorts based upon our excellent experience.
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Response from Pilar P, Director General at Grand Velas Riviera Nayarit
Responded 19 Mar. 2019
First, allow me to thank you for doing due diligence by researching your vacation options, beforehand, and coming to the conclusion that Grand Velas offered you something best-geared toward your "first-class" travel preferences. I am delighted to learn that the reviews that you read lined up perfectly with your very own Grand Velas guest experience. In your case, I am impressed with the proactive action of your concierge, Alfredo, who provided you a "wow" moment by surprising you with an item that you forgot to bring. Gestures such as this are actually something that my team has been working on as they have the "green light" to make the unexpected a wonderful reality. Add to those touches, our magnificent accommodations, oversized pools, and even our Cadillac Margaritas, and what you have is a storybook vacation much like what you are describing. On behalf of Alfredo, I thank you for making the decision to reserve with us. Your glowing review, your commitment to return, and your firm recommendation, all reflect the fine efforts that each of my staff members put forth when they wear the Grand Velas uniform. Until next time, we look forward to continuing placing ourselves at your service for any and all needs and requests. PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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We stayed at Grand Velas in November – marking it our fourth year in a row! We came with another couple and our children (10yrs and 7yrs). Every year we entertain doing something different - but we keep coming back to GV because we know that no other vacation can compare! Every detail of the resort is on point and the service is unmatchable. From the moment you check in and your bags are taken care of, you are served a refreshing drink, given a fresh cool towel to freshen yourself after a long day of travel AND given a neck massage. We are treated like family by all of the staff and every need or desire is attended to by the pool concierge and wait staff. Our pool concierge service by Nadia, Geraldo, Jose and their assistants (it is really a great TEAM!) were fabulous! They went the extra mile in getting the exact drinks we wanted and are always so good with the kids! They even got a pool toy for the kids to play with during our stay! Also, the kids club and teen club are well equipped and the staff is very attentive! You can hangout with your kids by the pool and still have a nice adult only dinner at night! The restaurants are beautiful and the service is excellent. Honestly, our favorite is Azul which is the casual dining right off the pool. They have spectacular breakfast spreads including a Blood Mary station! Isreal was fantastic in serving us and is always very attentive! He always makes sure the kids get something special! Besides all of the awesome activities the resort hosts throughout the day and into the evening, you can also fill your day at the amazing spa. The massages and facility are the absolute best – I look forward to visiting the spa at least once every trip! We have recommended GV to many people over the years (with at least one couple booking) and hope we have several more couples joining us next year! This resort is just amazing people, doing more than a job, and that is why we come back every year!
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Response from Pilar P, Director General at Grand Velas Riviera Nayarit
Responded 3 days ago
As director, allow me to say that we are honored to have wonderful guests such as yourselves visiting with us over the years. It is highly apparent that you place importance on quality rather than quantity. Your reasoning for vacationing with us at Grand Velas year after year is quite simple. There really is no other property that can live up to the consistently high quality that we deliver to our guests. To visit another all-inclusive would involve the risk of disappointment, and that is what brings you back to Nadia, Gerardo, our Spa, Kids club, Azul, etc. That is what also makes us continue to up our game. Our vision of becoming a better option for today´s demanding traveler is noticeable on each of your visits. This time you were able to dine at our newest restaurant addition Sen Lin which brings our dining line up to a total of 5 venues. Very good indeed for a medium-sized hotel. Thank you again for making Grand Velas an essential part of your vacation lifestyle. We look forward to continuing to surprise you with new amenities and at the same time, making you look good for the new guests that you bring with you. As always, my friends, we place ourselves at your faithful service, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Extraordinary all inclusive with splendid décor. Oceanfront paradise with fine cuisine and a variety of restaurants with a wide range of beverages. A very tranquil and relaxing resort. The only negative is that after every meal you are presented with an itemized bill and you are encouraged to tip. It states that gratuities are included but you feel like a cheapskate if you don't add an additional gratuity. I would suggest that you bring an extra $300 for a week to cover the additional outlay.
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Response from Pilar P, Director General at Grand Velas Riviera Nayarit
Responded 3 days ago
Thank you so much for traveling all the way from beautiful Toronto, Canada, to be with us at our "tranquil and relaxing resort." As a team, we are highly pleased to be considered as your "Oceanfront paradise" complete with our wide-ranging selection of dining venues, fine cuisine, and delicious and inventive beverages. I do apologize, however, if our system of cheques is cumbersome. It is basically a way for us to keep inventory as well as charge the non-guests for their meals. Also, many guests who do wish to leave an extra gratification can now sign their tip to their suite instead of carrying cash with them. But all in all, additional gratuities are 100% optional as each employee receives, every week, a stipend from the proceeds of your reservation, and they are at the ready 24/7 to fulfill your holiday needs. On behalf of the 700 dedicated staff members who make your fulfillment and happiness their priority, I thank you for sharing your thoughts and comments and look forward to hosting you again in the future. As always, we are at your service, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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The property is very beautiful. Great beach area. The pools were all a comfortable temperature and very pleasant. The service was outstanding everywhere whether at the pool or in the restaurants. We have never been so pampered. Our concierge checked on us everyday. The food was so amazing I am having trouble finding the right words. Again, the service surpassed all expetations. We were a group of 12 and all of the restaurants were great in accomadating us. Our only disappointment was after about 6:00 in the evening it became difficult to get a drink, especially if you have children with you. The Coi Bar is the only bar open and you cannot bring children in there. You can have drinks outside but the service there was almost nonexistant. If they had a band playing and you watched outside it was impossible to get waited on. Overall, it was an outstanding experience and we would strongly reccomend it and would come back.
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Response from Pilar P, Director General at Grand Velas Riviera Nayarit
Responded 4 days ago
Thank you for allowing us at Grand Velas to cater to your vacation needs to the point where you felt that you have "never been so pampered." Our vast experience in hosting discerning travelers has allowed us to evolve in a way that has become the vanguard amongst all-inclusive properties. Our investment and commitment in providing you top quality service, amenities, ingredients, and memories have given us the glowing reputation that we enjoy today. And of course, there are still a few areas that we wish to improve upon, and your excellent observation on obtaining 6 o´clock drinks is something that will be addressed and corrected immediately. Thank you for entrusting Grand Velas to deliver to you the "First Class Service" that you deserve and also for sharing with us your glowing comments and valid observation. You can be assured that my staff and I look forward to your return and will continue to place ourselves at your service for all your future vacation needs. Thank you, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Dear Susan R! Thank you for contacting us. It will be a pleasure to have you at Grand Velas Riviera Nayarit in January! About our entertainment activities, we indeed have beach volleyball, but also we have different activities during the day, and along the week! Such as water sports, black jack, bike tour, kayak tour, soccer, and an amazing teens club with videogames, pool table, air hockey, ping pong, foosball, karaoke set with vintage dance floor and more. Please let us know if there is anything else we can assist you with. See you next month! Kind regards, Pilar Perciavalle Managing Director
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Dear @Connector57227268973 Thank you for contacting us, this will give us the opportunity to give you the service you deserve as a Grand Velas guest! We are unsure of having your dinner reservations since we need your full name and staying dates, but please contact our concierge team so we can assist you directly with your dinner reservations and be properly confirmed. It will be a pleasure to host you! Kind regards, Pilar Perciavalle. Managing Director.
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Are any of the pools heated during winter months?
Dear @rg1099, Thank you for having us in mind for these upcoming vacations. We do have our infinity pools right in front of the pacific ocean. Some pools heating during winter months. But, all year you can find the Jacuzzi and the children’s pool with the best temperature. I am sure you and your family will enjoy our warm service, as well as the facilities at our resort. Kind regards, Pilar Perciavalle Managing Director
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Dear Andy Erlandson! Thank you for contacting us. It will be a pleasure to have you back at Grand Velas Riviera Nayarit after so long! About your important game, we indeed can have it ready at Koi for your enjoyment, no problem! Please let us know if there is anything else we can assist you with. See you next week! Kind regards, Pilar Perciavalle Managing Director
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12345660
"The ocean front suite we stayed in was large and had great pool and ocean views. See photo."
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"View of the pool and beach is amazing!"
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"Corner Front Ocean suites have a fantastic view of the ocean. We could hear the sound of the ocean waves ...."
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"All room have ocean views"
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"every room is wonderful"
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12345620
PRICE RANGE
EUR 597 - EUR 1,758 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand velas all hotel nuevo vallarta, grand velas all suites and spa resort, grand velas hotel, grand velas nuevo vallarta, grand velas vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
267
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Frequently Asked Questions about Grand Velas Riviera Nayarit
What are some of the property amenities at Grand Velas Riviera Nayarit?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Velas Riviera Nayarit?
Top room amenities include a flat screen TV, an additional bathroom, and a fireplace.
What food & drink options are available at Grand Velas Riviera Nayarit?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Velas Riviera Nayarit?
Yes, free parking is available to guests.
What are some restaurants close to Grand Velas Riviera Nayarit?
Conveniently located restaurants include Piaf, Lucca, and Amalfi.
Are there opportunities to exercise at Grand Velas Riviera Nayarit?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Velas Riviera Nayarit have an airport shuttle?
Yes, Grand Velas Riviera Nayarit offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Velas Riviera Nayarit?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Velas Riviera Nayarit offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Velas Riviera Nayarit have any great views?
Yes, guests often enjoy the ocean view available here.