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Grand Velas Riviera Nayarit

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Grand Velas Riviera Nayarit
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2,366 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
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Jenkintown, Pennsylvania
Reviewed 2 days ago NEWvia mobile

The Grand Velas Riviera Nayarit was excellent in every way. First, the service: from entering the lobby with a seated , personal check-in, to the front desk, ( Genaro do los Santos) to the personal concierge provided for each family (Leticia Pena was outstanding ) the week was luxurious and relaxing. The staff are warm and helpful. Second : activities...

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Helpful?
Thank mpn3
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Mrs. N, after such a wonderful commentary I do not see much more that I can add other than to say that as director of the property I am absolutely thrilled that we covered so nicely all the important aspects that make up a successful vacation. There is one point that you touched on that is not mentioned too often,...

Toronto
Reviewed 2 days ago NEW

I have been to all inclusive resorts in the Dominican Republic, Cuba and two other all inclusive resorts in Mexico and I have never been happy. Usually the food is bad, the place is very loud with terrible service and the thought is that if you drink enough, you won't notice the resort deficiencies. Gran Velas is in a category...

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1Thank ruby2sdayToronto
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Ruby, we are truly pleased to have hosted you and your young family, exposing you to our style of luxury all-inclusive living. I certainly appreciate that you pointed out that "Grand Velas is in a category by itself" as that is precisely the distinction that we are in the midst of branding our product and service. And I must stress...

Broken Arrow, Oklahoma
Reviewed 3 days ago NEW

We stayed at this hotel last April. The grounds are immaculate with lots of beautiful flowers and fountains. The water on that side of the ocean isn't very clear. The room was very nice and clean. Great restaurants there and more within walking distance. They had a bbq and fire dancers one night which was really cool.

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Helpful?
Thank KatieH3177
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Thank you very much, Katie, for remembering us from last year, and sharing with everybody on TripAdvisor just how much you liked our dining venues and immaculate grounds. Since your last visit, we have really spruced up the resort with additional remodelations, the creation of our new Koi Bar, Teen´s Club, as well as our popular Wellness Suites and newly...

Houston, Texas
Reviewed 5 days ago NEW

We travelled to the Grand Velas March 2017 for our kids spring break. We were with my sister in law and her family so it was 4 adults and 4 kids ages 5 to 12. We arrived on Tuesday and were greeted with a welcome massage which was unbelievably relaxing. We had booked the car service from the airport to...

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Helpful?
Thank natalieengineer
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Natalie, firstly, I wish to thank you for your preference in vacationing at Grand Velas resorts. I feel that your expectations are quite in line with what you have experienced in previous visits, and in great part on this occasion also. But I feel that I must apologize for the lapses in service that you received on this, your second...

Surrey, Canada
Reviewed 1 week ago NEW

Grand Velas Riviera Nayarit is a spectacular all inclusive resort. We highly recommend this property and it is a true 5 star resort in every way. My husband and I have traveled extensively and without a doubt, Grand Velas is the overall best all inclusive resort we have ever experienced in Mexico. From the moment we arrived to the moment...

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2Thank patrice638
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Patrice, your wonderful comments and expressions are true motivators for my staff and myself in continuing to excel at being as you describe us: "the best all-inclusive resort in Mexico." It was not easy to lift our valued guest´s perceptions to that lofty height, but with a combination of dedication and commitment on providing the best available, along with our...

Green Bay, Wisconsin
Reviewed 1 week ago NEW

My family and I had a great time at the Grand Velas. The resort is beautiful. The rooms were very clean. The food was amazing, especially the french restaurant. My daughters really enjoyed the room service. The staff was wonderful. They were so helpful and always happy. Hector Guicho always made sure we were taken care of. We would definitely...

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1Thank Tracyyou
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Being flexible and offering vast arrays of options are just two of our trademarks at Grand Velas, and I am particularly pleased that your family enjoyed all aspects of our culinary tour. Whether it`s dining in the comfort of your suite watching the sunrise or sunset, or at one of our three, 4 Diamond dining venues, our goal is to...

White Lake, Michigan
Reviewed 1 week ago

We began our Mexico vacation with two days at Grand Velas. Service was outstanding. Love the beach and pools, dining rooms were clean friendly and super views.. We ate at both the Italian and the French restaurant and had excellent meals at both. Would love to go back

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1Thank amicusjw
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are pleased to have had the honor of kicking off your Mexican vacation with two days of true bliss. I am glad that with this short sample, you were able to taste two of our 4 Diamond dining venues, and it is my hope that the experience left such an exquisite taste in your mouth, as well as the...

Reviewed 1 week ago via mobile

You can't go wrong with Grand Velas! The staff is so friendly and the service is excellent. We left the resort twice- once for an Outdoor Excursion (mule ride, zip lining, repelling and water slide) and the other for a day of shopping in Puerto Vallarta. The staff helped us line up both adventures and made sure we knew exactly...

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1Thank Katie B
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It was our great pleasure Katie to have provided you and your family such a wonderful experience in our paradise. Caring and pleasing our guests is just one of the areas that we excel in, and my staff, including Isasti, are perfect examples of our trademark personalized service. I am glad that you would "definitely" visit this destination again, and...

Omaha, Nebraska
Reviewed 1 week ago via mobile

Grand Velas Nayarit is the best place I've stayed at besides home, but it is as welcoming as home. Thanks to Isasti Juarez I had a great time even when I was just relaxing or playing games, like ping pong or water volleyball. If you visit Grand Velas Nayarit then talk to Isasti Juarez because he's the happiest and funniest...

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Thank JakeNorris_16
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

On behalf of Istasi, I thank you for taking the time to share his enthusiastic abilities with others on TripAdvisor. As director, I feel very fortunate to have such a dynamic young man on my team. As you noted: he is an energetic and positive person who possesses the perfect blend of qualities to make you and all the guests...

Reviewed 2 weeks ago

I have been to this resort 4 years in a row, and they never let me down! The food drinks and service are always on point! Almost every room has a view of the ocean, and don't miss the sunset from the hot tub! There are about 20 of us in our group, and they take amazing care of us,...

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4Thank Teresa M
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Teresa, it was our pleasure to be at the service of your twenty friends, and I say pleasure, because of the long experience that we have in catering to groups and extended families all these years. Much of that success starts with my team of concierges who had the vision to dialogue with you beforehand, arranging your dining and activity...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $836 - $1,534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Hotel Nuevo Vallarta
Grand Velas All Suites And Spa Resort
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Hotel Style:
#1 Top resorts Hotel in Nuevo Vallarta
#1 Luxury Hotel in Nuevo Vallarta
#1 Spa Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 Family Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
157 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the ocean side!!”
 of 5 bubbles KatieH3177, 26 Mar 2017 | Read review
“Higher rooms have better views.”
 of 5 bubbles natalieengineer, 24 Mar 2017 | Read review
“If you want more peace & quiet, choose a room on a higher floor. You will also get a better view of the sunsets.”
 of 5 bubbles HectorC5455, 15 Mar 2017 | Read review
“higher floors are better & the ones on the left side of the hotel (looking back at it from the pool) have better views.”
 of 5 bubbles JTW69OR, 14 Mar 2017 | Read review
“You will likely want a room that it is in the center of the hotel as high as possible to get a good view of the ocean.”
 of 5 bubbles mattg894, 7 Mar 2017 | Read review
5 of 5