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The Grand Bliss

Travellers' Choice award winner
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14/05/2017 15/05/2017
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585 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 31 October 2016 via mobile

The rooms are spacious and beautiful. The vast majority of the staff don't speak or understand English very well so it was difficult to communicate. The place is a compound, they make it very difficult to leave and explore PV like we all wanted. This is my big gripe. It was over 500 pesos to take a taxi to downtown...

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7Thank Lacey J
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay with us. We regret that your stay at The Grand Bliss was not as you were expecting We spend considerable resources training our staff to maintain the highest possible standards as we constantly strive to achieve the utmost level of...

Reviewed 28 October 2016 via mobile

Yes we did attend a time share presentation as my wife likes to look and see some others....Definately a five star place but after 5 hours and saying no 4 times....We have attended numerous presentations but this was just like our very first ones 20 years ago. I am truly glad that most companies have improved there timeshare selling approach...

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9Thank Rowboat11
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest : We appreciate that you took the time to share your comments about your vacation at The Grand Bliss. Please accept our sincere apology for behavior exhibited by the sales staff mentioned in your comment. Rest assured these are not the best business practices that we spend considerable time, energy and resources training on, and they will not...

Northglenn, Colorado
Reviewed 27 October 2016 via mobile

We actually traveled there December 12, 2014. We exchanged RCI points for a 1 bedroom and it was amazing! We utilized the great kitchen and really only ate at the restaurants for dinner! The food there was really good and so were the drinks, we did a lot of excursions (too many actually) and my favorite was Rhythms of the...

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1Thank hrryan28
Bloomington
Reviewed 27 October 2016 via mobile

Bernardo Villa was absolutely wonderful. We met him 6 years ago and he still remembers us each time we visit. The art world is absolutely fabulous in each building. Everything is so clean and always looks new. I cannot say enough good things about our visit.

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1Thank Marjorie W
Middlesbrough, United Kingdom
Reviewed 21 October 2016

Arrived at airport to very hot humid weather, very surprised that there was no queue to get through customs. Why I'm saying this is because we have been to Vidanta Riviera Maya twice in March 2016 and 2015. The queues were massive and the pick up transfer took ages there because there was so many people to transfer. Didn't have...

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1Thank northeastgirl2016
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: Thank you so much for choosing The Grand Bliss for your vacation and for sharing your review with us. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. It is pleasing to learn that you also enjoyed our food options and the facilities. Comments like yours inspire us...

Denver, Colorado
Reviewed 19 October 2016 via mobile

After my wife and I visited here 2 years ago, my parents, my wife and I returned. It was another great visit, with great facilities and great service as always. The grounds are beautiful, the 2 bedroom suite is well kept and very well appointed. We loved the spa again (generally only the Grand Mayan spa is available, but it...

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1Thank GarrettG373
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: Thank you very much for providing your comments about your vacation at The Grand Bliss. We are pleased to learn you had a wonderful vacation, that you enjoyed our grounds, the facilities and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Your comments and suggestions are...

Orlando, Florida
Reviewed 17 October 2016 via mobile

Let me first start by saying that the staff here are fantastic with the exception of management. I've never been treated so poorly in all my life by a hotel and I've travelled all over the world. We requested an ocean view room three months in advance as it was low season and knew the hotel would not be fully...

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8Thank Neil S
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: Thank you very much for taking the time to share your impressions and feelings regarding your stay at our Resort. We are delighted to find out that most of our staff was welcoming, as this is what we strive for every day. However, we are sorry to hear about the inconveniences experienced while staying with us. Please note...

Tucson, Arizona
Reviewed 17 October 2016

My family and I stayed at the Grand Bliss over fall break in a 1 bedroom suite. Holy cow! our balcony had a sitting pool and huge comfy papa san chair overlooking the mini-Bellagio fountain and Santuario. The whole experience this resort property is aiming for is to be a mini-tropical paradise, where all you have to do is get...

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Thank DonBAZ
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: Thank you for taking the time to provide us your detailed feedback about your recent stay. We are so glad you had a blast with your family enjoying our grounds ,the entertainment, pools, restaurants and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Our primary goal...

San Antonio, Texas
Reviewed 11 October 2016 via mobile

We wanted to get to know the Vidanta properties as we have been going by the Mayan Palace Hotel for years as we drove to our time share. This time we arranged for a 1- week stay. Once we registered at the Grand Mayan, they gave us an upgrade to the Grand Bliss. The upgrade was for a fridge- the...

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1Thank Rubén Z
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn you enjoyed our food options at Gong, Azur, Epazote and Costa Arena. However, we are sorry to hear that your experience was not satisfactory. We spend considerable resources training our staff to...

Reviewed 11 October 2016

We recently traveled to the Grand Bliss with 6 other couples in October and couldn't have been happier. Every area of the resort is an inspiration in design and function - just amazing. The staff was wonderful - specifically Jorge on the Joy Squad, Ivan from Wellness and Aidee our Sommelier who gave us a great private wine tasting course....

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2Thank David T
Socialmediamanager1, Manager at The Grand Bliss, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at The Grand Bliss. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access

Additional Information about The Grand Bliss

Address: Av Pasedo de las Moras, Nuevo Vallarta, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 6
Also Known As:
The Grand Bliss Hotel Nuevo Vallarta
Hotel Style:
#4 Top resorts Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#7 Romantic Hotel in Nuevo Vallarta
#11 Family Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Bliss staff and other travellers.
76 questions
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Questions? Get answers from The Grand Bliss staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view.”
walterh532, 24 Apr 2017 | Read review
“top floors”
PierreA961, 20 Apr 2017 | Read review
“Not sure what this means, but our room was enormous, gorgeous and so luxuriously appointed. The view of the bay was fantastic.”
carolsV5707RL, 18 Apr 2017 | Read review
“The room was selected for us. This is a timeshare. We are not part of the timeshare nor did we agree to hear the presentation.”
RandalJ_12, 7 Apr 2017 | Read review
“Cleanliness, furniture, kitchen, bathroom supplies are adequate. Location is excellent. Views from oceanfront or golf view both are pleasant. ”
Nanimasi, 31 Mar 2017 | Read review
5 of 5