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Marival Emotions Resort & Suites

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Blvd. Paseo Cocoteros S/N, Nuevo Vallarta 63732 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
15 people are viewing this hotel
Hotels.com
USD 251
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Free cancellation until 23/05/22
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USD 275
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Free cancellation until 16/05/22
Destinia.com
USD 196
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Free cancellation until 19/05/22
FindHotelUSD 237
eDreamsUSD 275
SnaptravelUSD 204
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (4240)
360
Panoramas (42)
Pool & Beach (978)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marival Emotions Resort & Suites
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 36 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
A 5-star All Inclusive family resort, located on the Nuevo Vallarta beachfront, 10 minutes from the International Airport of Puerto Vallarta. We are like an extended family that pampers you and makes you feel like you’re in your second home. You will witness the most privileged views and sunsets of the bay and, as we provide unique experiences for friends and family, this resort will become your favorite one to come back to time and time again. Delight your senses with our international cuisine from our 6 different restaurants. Also enjoy spacious rooms with ocean views, water activities, spa and incredible night shows. We have activities that will make this an unforgettable vacation for the family. If you are looking for much more than a vacation, personalize your stay with the amenities and benefits of the Family Emotion program. Enjoy an unforgettable family experience! Come live the experience and find out why everybody is talking about the “home feeling” that distinguishes us!
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Desk
Dining area
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Family Resort
Languages Spoken
English, Spanish

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
14Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
7497Reviews758Q+A100Room tips
Traveller rating
  • 4,399
  • 1,745
  • 705
  • 363
  • 289
Time of year
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Popular mentions
Wannaberetired wrote a review 25 Jan
1 contribution
+1
Unless you have a timeshare here - rethink your plans. This resort is for LOCALS! So unless you speak Spanish and look the part, you will be treated differently. REGISTRATION Not enough staff - Long lines at check-in - no welcome drink or packet or map. Here is your room key - Good Luck! They will lie to you about rooms being ready, even if the signs say a time. They need to be trained on how to welcome guests, smile, and ask if there is anything they can assist with. They don't seem to care. Don't be afraid to be persistent (loud) when you finally get someone to talk to you. Make them follow their own rules. ROOM Very basic, think one step up from Motel 6, but smaller. Our view out the was great but the view of the room really lacked. The room was well worn, lots of small things that made it look used. Dings, dents, holes in curtains, not closing fully. It was a small room with some storage. I don't see 4 people staying in this room. No way, not enough space for luggage or storage. Beds were small. Walls were thin and you could hear people in the halls and next door. TV did have working channels. Bring an extension cord. No USB ports and only like 2 outlets - they are 110 v. Never saw the Ice machines. There are small elevators in the building we were in, not sure about all buildings. WIFI Get the code (free) from registration and the wifi mostly worked. Some places are better than others. It's expensive if you want the high speed connection (wifi) in the room. Didn't try the high speed, it was too expensive. We could video conf and do most everything with the regular. IN ROOM FOOD/DRINK Nice bowl of fruit and snacks and a few drinks in Fridge. Never replaced. Never restocked. We found out the last day you have to call to have it restocked. So call every day! EVENING DINING Unless you are a timeshare owner, you are SECOND CLASS!!! All reservations go to them. You have to wait in line at like 4:30 or 5 (told different things) and see if you can get into a fine dining place. We didn't do this, not worth it, cause we can't see the menu and wife has allergies. We would rather go to the buffet than chance it and wait in line. Also, restaurants are not all open at the same time. They rotate days open. BREAKFAST LABAMBA - good for Breakfast, made to order items. Sit down with servers. CASA BELLA - Buffet - Pretty good - no one really speaks English - you have to wait in line at each station and point/grunt what you want. It can take a while to get what you want to eat. Ask for 3 egg omelet at the station, otherwise you might get a 1 egg (if you don't speak Spanish) LUNCH LABAMBA - Basic cafeteria food. Burgers were acceptable. Everything else not really worth it. I'm sure the food staff try but it really is cheap food - for example the nacho cheese is the cheap plastic looking cheese. The Pizza, it's okay, well not really. unless you want a burger, go elsewhere. CASA BELLA - Buffet, see Breakfast review. Same wait, point and grunt. They serve you on your plate. The food is better than La Bamba. Lots more choices and looks better. Still looks like bulk purchase and put out. They have Salad, Fruit, meats, sides and desserts. Building needs to be remodeled. SNACKS Piazzetta dei Forni is decent pizza and other rotating snacks. DINNER CASA BELLA, they theme the nights when we were there and it was mostly decent. Still wait, point, grunt for food. At least there were options, like Salads, Fruit, Entree, Sides, dessert. It still seemed like cafeteria food. Dress for Dinner (and lunch) is "NOT WET" so shorts/tshirt and flipflops are fine. BEACH Get their early to get a chair, and be warned people will try to take your chair. There is drink service on the beach at least most days, not every day. It is a public beach so there are people selling stuff. The massage on the beach was like $35 USD and wasn't bad. Waves were great, water is NOT clear like Cancun. It's fun to walk down the beach and see other resorts and watch the sunset. POOL Kids play Zone, great for small kids, small pool and cool looking slides. There is a party pool - music all the time, pool games and exercise. Family Pool - low music and calm Adult Pool - same as Family but adults only. The beds are accessible to anyone at the pool - just get there early to hold one. The beds on the beach and the NICE restaurant (the food looked fresh and good) on the beach are for Timeshare only (remember you are a second class guest). Don't worry they usually rope/gate you off from the timeshare people so you don't mingle with them. There is drink service at these pools. BARS They may show top (ok middle) shelf bottles but your not going to get the better alcohol. Stick to main drinks you like and know. They were just OK in taste. There is a Starbuck and Bar between the party pool and the buffet in that building. When its open that is a great lounge area to relax and site. The bar is nice. Rememer Starbucks isn't included in you All-inclusive so you will have to pay. Mini-Golf 9 hole course. Get clubs and balls in the teen center. I can say - someone tried to make a course. It's really just got children to hit balls, lose them, look for them, and lose them and repeat. The Rock sides don't work in this setting. KIDS CLUB - for my older kid he went to teen room - they had video games and pool table. Not organize, just someone watching them at the door. The little kids seem to have fun, we saw them around the resort playing. They had organized activities. BTW they are not checking on ages for the teen room. The TEEN room is near the buffet. The younger kids is past the buffet near mini golf. Off Property Adventures. These people know customer service and treated you nice. it's expensive, as all adventures are, but it was good. Even the transfers (not furnished by hotel) from the airport and they spoke no English, and they were nicer than anyone at the resort. COVID They do offer covid testing, you will need to ask when and where - it's limited times. Again no information given. Overall - I was really disappointed, I've stayed at some all inclusive resorts and paid much less. Food was blah, room was less than stellar, felt and treated like second class person. So if you are US, UK, Canada, go to any other resort or go to Cancun. They need to train the staff on basic customer service and some English. Stop the timeshare dinner reservation system and the beach food service for only timeshare. You can't come up with something better. Remember no matter what language we speak, everyone that you talk to deserves respect - and that was what was lacking. A respect of the guest. Even the signage for the store only one person can go in. They need to paint/remodel/work on their facility. They are upgrading somethings it looks like. But the rooms are really worn. The staff, just didn't seem to care. Not one person asked how our stay was going and we were at registration/bars several times. I guess you need to own a timeshare to get the nice treatment and speak Spanish. For the amount of money we spent, we were disappointed. So I can't recommend this place. I don't know if all places in Puerto Vallarta are local only - but this place sure is.
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Rooms with an ocean view are nice.higher is better (I doubt you will get asked so you may need to...
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Lori V wrote a review 24 Jan
1 contribution
Great spot! Nice entertainment team! We really enjoyed our days by the pool and the great hospitality. Good restaurant options at the repertory and lots of selection at the buffet. We love the fire pizzas! Leo David
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Date of stay: January 2022Trip type: Travelled with family
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YUN C wrote a review 24 Jan
1 contribution
Great drinks good food and beautiful women David Leo I like the restaurant you want me and you are going on the same day lol lol I’m just going on a big trip now and I don’t want you in my car anymore but I love this place very much
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Date of stay: January 2022Trip type: Travelled with family
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Dana D wrote a review 24 Jan
Marietta, Georgia12 contributions6 helpful votes
+1
Activities and service was wonderful! Very welcoming, clean and entertaining. I enjoyed myself very much. David and Leo were awesome! Bingo was very fun and prizes were amazing. I didn’t expect to have so much fun and be so entertained. Awesome experience!
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: January was the best time to come here. Not saturated with people. They have a side just for...
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JOEY-ANTHONY R wrote a review 23 Jan
1 contribution
It was a crazy vacation because of charly, lupita, Leo, Freddie, Ceasar because of games like blackjack in the pool. Their Micheal Jackson was so good. We go a lot and the quality always the same but it’s always new experiences
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Date of stay: January 2022Trip type: Travelled with friends
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PRICE RANGE
USD 168 - USD 454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marival resort and suites, marival hotel nuevo vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
497
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Frequently Asked Questions about Marival Emotions Resort & Suites
Which popular attractions are close to Marival Emotions Resort & Suites?
Nearby attractions include Bambu Naturals (0.4 km).
What are some of the property amenities at Marival Emotions Resort & Suites?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Marival Emotions Resort & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marival Emotions Resort & Suites?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marival Emotions Resort & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Marival Emotions Resort & Suites?
Conveniently located restaurants include Lucca, Piaf, and Amalfi.
Are there opportunities to exercise at Marival Emotions Resort & Suites?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Marival Emotions Resort & Suites have an airport shuttle?
Yes, Marival Emotions Resort & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Marival Emotions Resort & Suites have airport transportation?
Yes, Marival Emotions Resort & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marival Emotions Resort & Suites?
Yes, dry cleaning and laundry service are offered to guests.