We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hard Rock Hotel Vallarta

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
Panoramas (144)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,916 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hard Rock Hotel Vallarta
See the most recent reviews
Showing 2,977: English reviews
Greenwood, Indiana
Reviewed 7 February 2016

We just returned last week from a trip to Hard Rock Hotel Vallarta and found it to be one of the best experiences at a resort in a long time. The staff, including Torres, Yajaira, Luis, Christian, Miguel, Zu and our wonderful butler, Nacho made the trip so much fun. The resort food was outstanding, the pools and hot tubs...

 Report
Helpful?
2Thank Cancun1976
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Cancun1976, Thank you so much for choosing us to spend your vacation. We are very happy to see that you had such a great time and it was our pleasure to have you with us. Thank you very much for recognizing our staff members for their efforts and we are all very happy and looking forward to your next...

Nuevo Vallarta
Reviewed 6 February 2016

Excellent Service, great environment, great personnel. They were on the top of the things you need. Excellent customer service attitude and excellent food. If you don't want to worry about anything, this is a great option

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
1Thank Rodrigoxavier99
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Rodrigo, Thank you very much for sharing your experience with us. We are very happy to learn that you had such a great time and we would like you to come back for another amazing vacation. Please let us know when you are coming back and we will gladly welcome you. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock...

Lake Hiawatha, New Jersey
Reviewed 5 February 2016

The service was impeccable!!! I couldn't get over how good the sushi and Brazilian restaurants are!! Staff was amazing!! Night shows were fun, drinks nice and strong and the beach/pool are were sooooooooooooo relaxing!! Can't wait to go back!

 Report
Helpful?
1Thank kkhurricane
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear kkhurricane, Thank you for taking the time to share your comments with us, we are happy to see that you have enjoyed our hotel and service. We will keep working in order to maintain our high standards and welcome you back with the epic service that sets us apart. See you soon! Luis Entrala Fàbregas General Manager Hard Rock...

New York
Reviewed 5 February 2016

Overall the Hard Rock was a fantastic Vacation experience The swim up bar and built in lounges are a great time.The food and service were all great. Sand is soft and dark with what seem to be gold flakes, Beautiful ! Weather was fantastic .Took sunset / booze cruise it was great.I would recommend this hotel to anyone and bring...

 Report
Helpful?
3Thank Frank j
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed Frank j, We are happy to learn that you had a fantastic stay at our resort and we would like to see you again very soon for another amazing experience. We are glad to see that you enjoyed all the perks of our resort and the amazing service that sets us apart. Thank you very much for choosing us....

Winnipeg, Canada
Reviewed 5 February 2016

My wife and I go somewhere every year for the last 20 years. This is the only resort I cannot find anything wrong with. Service was great! Staff was friendly and helpful food and restaurants are top notch. As for the people complaining about noise really? you book the Hard Rock! So ROCK HARD the amp theater show is over...

 Report
Helpful?
4Thank CNOVAKGS
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear CNOVAKGS, Thank you so much for sharing your kind comments with us. We are very happy to learn that you had such a great time. Manuel and Rosy say hi and all of us will be waiting for your next visit. Your comments are very gratifying and we feel honored. We will keep working to maintain our standards and...

Stratford, Ontario, Canada
Reviewed 4 February 2016

Hotel is very clean but older. Small hotel but I like to not have to walk so far to the room. Beach was beautiful but this coast is not pretty like the Caribbean. Nice pools but really lose the old rock and roll music. Typical pool side activities including bingo- really bingo! Top shelf alcohol and they are very generous,...

 Report
Helpful?
1Thank Susan O
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Susan O, Please receive our gratitude for choosing us to spend your vacation. On behalf of the Hard Rock Hotel Vallarta I extend our most sincere apologies for not having met your expectations. We are always procuring our guests’ satisfaction and we are very sorry to learn that we missed the mark with you this time. We appreciate your...

Plymouth
Reviewed 4 February 2016

I came with a group of 6, and we all had one hour massages as well as mani/pedis. The manicures were nothing but a polish change, the pedicure just ok. Very disappointed,. And the prices were double what they are in the United States! The 20% service fee makes it even worse. I did tip my ladies as I feel...

 Report
Helpful?
Thank Renee W
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Renee W, Thank you for sharing your opinion, we appreciate your point of view very much and I assure you that your feedback has been taken in consideration in order to improve the aspects that you have mentioned. I would like to mention that the tours, services and activities are all designed to complement your stay and create an...

Ankeny, Iowa
Reviewed 3 February 2016 via mobile

I've been to several places in Mexico throughout the years but none compared to the friendly service and quality food we experienced at the Hard Rock in Nuevo Vallarta, Mexico. We especially liked the Japanese restaurant -Zen! The sushi chef was very good and all the staff, including the manager, were welcoming! All around the Hard Rock was excellent and...

 Report
Helpful?
Thank mwelltravellin
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear mwelltravellin, Thank you very much for sharing your experience with us, we are very happy as it has been our pleasure to have you. We would like to see you again very soon and please contact us directly in order to assist you with the arrangements for your next visit. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel...

st louis, mo
Reviewed 3 February 2016

we had a great family vacation at the hrvallarta, its a smaller property with excellent service by so many of their employees - breakfast in the buffet restaurant -norma is a wonderful supervisor and checks with every guest how their meal is, servers francisco and noe everyday had the tomatoe juice on the table, they took care of our group...

 Report
Helpful?
Thank fivefergs
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hola fivefergs, Thank you very much for sharing your kind comments with us. We had a great time with you and we would love to have you back soon. Thank you very much for choosing us. We all send you our best wishes hoping to see you again very soon. We will keep working to maintain our high standards and...

Houston
Reviewed 3 February 2016

We were just there for a week two weeks ago. This is a older hotel that is in the process of upgrading to a new spa and also building Joya. Hence we did not get to enjoy the usual enhanced spa facilities like those in Punta Cana and Rivera Maya. However, we dud have good massage services and enjoyed the...

 Report
Helpful?
Thank ceragem
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear ceragem, Thank you for taking the time to share your comments with us. We appreciate your opinion very much and it is very gratifying for us to see such enjoyment. We are very sorry to see that you had an accident on your way back to the hotel and I assure you that we will take your observations in...

3,931 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2599)
Viewed
Pool/Beach Area (440)
Viewed
View from Room (183)
Viewed
Hotel & Grounds (410)
Viewed
Room/Suite (244)
Viewed
Dining (197)
Viewed
Bathroom (20)
Viewed
Family/Play Areas (26)
Viewed
Business Centre/Function Rooms (13)
Viewed
1:12
Videos (9)
Viewed
Other (1057)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1290)
Viewed
Aerial Photography (137)
Viewed
Amenities (301)
Viewed
Beach (60)
Viewed
Deluxe Family (Two Bedrooms) (66)
Viewed
Deluxe Platinum (33)
Viewed
Deluxe Room (Two Double Beds) (26)
Viewed
Pool (105)
Viewed
Dining (252)
Viewed
Rock Suite Gold (64)
Viewed
The Hotel (161)
Viewed
Two-Bedroom Suite (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (8)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Nuevo Vallarta
5.6 km away
Villa del Palmar Flamingos
1.3 km away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 27 in Nuevo Vallarta
2,364 reviews
5.6 km away
Villa La Estancia
Villa La Estancia
#1 of 3 in Flamingos
1,233 reviews
Show Prices
Show Prices
Show Prices
5.2 km away
Velas Vallarta
Velas Vallarta
#5 of 127 in Puerto Vallarta
3,557 reviews
0.6 km away
Paradise Village Beach Resort & Spa
23.0 km away
Iberostar Playa Mita
Iberostar Playa Mita
#3 of 11 in Punta de Mita
2,620 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $438 - $890 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, HotelsforEveryone, Booking.com, Despegar.com, Expedia, Hotels.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#6 On the Beach Hotel in Nuevo Vallarta
#6 Spa Hotel in Nuevo Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
232 questions
Ask a question

See all questions (232)

Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would always prefer main floor room, and I like the ease from room to pool, so nice if you forget sunblock or glasses.”
 of 5 bubbles JeffD904, 24 Mar 2017 | Read review
“6th floor and to the north end have great view and quiet”
 of 5 bubbles W7503OYdenised, 21 Mar 2017 | Read review
“Request the best ocean view when making reservations 4046 was great!”
  • Room 4046
  • View from the Sun Bar Terrace
 of 5 bubbles kimt349, 18 Mar 2017 | Read review
“Try not to get a room under the Sunbar. It's a little noisy at night”
 of 5 bubbles mart4shore, 18 Mar 2017 | Read review
“If you don't want to hear the nightlife at night ask for a room at the end of the building”
 of 5 bubbles 755KarenV755, 17 Mar 2017 | Read review
5 of 5