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19 Paseo de los Cocoteros,, Nuevo Vallarta 63732 Mexico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Anniversary Offer 50% off + Massage + web exclusive perks
Expedia.com
USD 389
View deal
Free cancellation until 12/06/22
Booking.com
USD 405
View deal
Free cancellation until 14/05/22
Reserve now, pay at stay
Prestigia.com
USD 316
View deal
Hotels.comUSD 389
yescapade.comUSD 323
PricelineUSD 405
View all 21 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (7051)
360
Panoramas (144)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Vallarta
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 36 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 362-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. This stylish property boasts six restaurants offering tantalizing specialty cuisines, five bars and lounges with top-shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 24,132 square feet of meeting facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Anniversary Offer 50% off + Massage + web exclusive perks
7824Reviews545Q+A100Room tips
Traveller rating
  • 5,934
  • 1,280
  • 389
  • 129
  • 92
Time of year
Traveller type
Language
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  • English
Popular mentions
Shelly B wrote a review 25 Jan
6 contributions1 helpful vote
+1
This is our 2 trip to this Hotel. We live in MN and it is great to enjoy the sun, beach and pools. The rooms were wonderful with a beautiful view of the ocean. And the beds were heaven. I can't say enough about the cleanliness of the entire hotel, including the pool area. All the bathrooms, lobby and restaurants were spotless. Masks are worn in all indoor areas, but we could relax and be unmasked outdoors. I do wish they heated both pools. Only one is heated and being that it is winter in Mexico the water can be a little chilly. The staff was phenomenal. I want to give a shout out to some of the staff who went above and beyond: Rooster the Rocket, Ernesto, Nestor, Israel and Elizabeth. They smiled, remembered out names and put up with our teenagers that can be demanding (although I tried to rein them in!) My advice - spend the money and enjoy the beauty of the Hard Rock Hotel Vallarta.
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Date of stay: January 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Customer Care, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hi Shelly! Thank you so much! Our teams will be happy to see such positive feedback, they will definitely appreciate your comments. It was our pleasure to have you with us and we would love to welcome you back in our stage! Come back soon & Rock On! "This review was responded on behalf of the General Management at Hard Rock Hotel Vallarta"
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Kwyn_13 wrote a review Dec 2020
Tucson, Arizona42 contributions47 helpful votes
Hotel's Favourite
We have been to all 5 Hard Rock All-Inclusive Resorts in the last 18 months. This one, we have been to twice, and is our favorite. Why? The best beach, best service, and best staff! Our butlers Uri, Gerardo, and Memo were absolutely amazing. They took care of dinner reservations for us, spa, salon, and bali bed reservations, as well as reserving us lounge chairs on the beach. They checked on us regularly and were incredibly pleasant men! Cerezo and Gerry on the beach are now lifelong friends. They immediately get to know you and bring you drinks without even asking. We have already planned 2 trips back in 2021.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Splurge for an oceanview room. The sunset here is incredible!
See more room tips
7 Helpful votes
Helpful
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded 15 Dec 2020
Dear Kwyn_13, Thank you for taking the time to share your comments with us. We love reading that your experience exceeded all of your expectations! From being able to indulge in our musical culture and vibe to the friendly service provided to you in each corner of the resort, we are thrilled to see you received the full celebrity treatment! It is a huge honor to be called "The best Hard Rock" and to know that your 2nd visit was even better. Our team sends our regards and we can't wait to pamper you once more while overlooking more spectacular views of the ocean on your next vacation to paradise! See you soon & Rock on!! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Erin & Justin wrote a review 24 Jan
1 contribution
Perla at kids club was so amazing with my kids! My daughter was bummed to leave each day. It means so much to leave your children with someone who really cares! The activities were fun and engaging. Perla was so friendly and engaged with my kids around the resort and cheers them on when she saw them doing water aerobics! We had such a wonderful experience!
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Date of stay: January 2022Trip type: Travelled with family
Helpful
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Response from Customer Care, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello rockstar! That's great! We are very pleased to read that our rockers made your vacation memorable and that they were attentive to every moment, we will acknowledge all of them. Thank you for choosing us, and please know our doors will be always open for you... Come back soon! YOU ROCK! "This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Stevie E wrote a review 24 Jan
1 contribution
The staff truly make the experience. Perla was great with the kids at the kids club! Elizabeth served up fantastic service and drinks poolside. Alex showed us a fantastic time at the pool, they helped my daughter celebrate her 8th birthday and it was awesome! An experience she'll never forget!
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Date of stay: January 2022Trip type: Travelled with family
Helpful
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Response from Customer Care, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello rockstar! We love reading that your stay was fantastic! Thanks for recognizing the great service of our rockers, we will inform the team about your comments. We are thankful for your visit and we really hope to see you soon again. When are you coming back? Best regards! "This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Sara wrote a review 24 Jan
New Jersey28 contributions10 helpful votes
I had such a great experience at the spa in HardRock! As always they do not disappoint. I had the most amazing experience during hydrotherapy and my facial! Andrea and Alma took such great care of me. Rock Spa never
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Date of stay: January 2022Trip type: Travelled with family
Helpful
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Response from Customer Care, Director General at Hard Rock Hotel Vallarta
Responded 3 days ago
Hello Sara! Thanks for all! We really appreciate you highlighted the service and treatment from our rockers, we will gladly acknowledge them. We are very happy to know that you enjoyed your trip and remember our doors will always be open to receive you. Keep on rocking! "This review was answered on behalf of the General Management -Hard Rock Hotel Vallarta"
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PRICE RANGE
USD 286 - USD 839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallarta, vallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
362
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Frequently Asked Questions about Hard Rock Hotel Vallarta
Which popular attractions are close to Hard Rock Hotel Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.2 km), Riviera Farmers Market (0.2 km), and Paradise Plaza Shopping Center (0.3 km).
What are some of the property amenities at Hard Rock Hotel Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Vallarta?
Conveniently located restaurants include Omaggio, MoonStar Cafe, and Santo Taco Taquería.
Are there opportunities to exercise at Hard Rock Hotel Vallarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel Vallarta have an airport shuttle?
Yes, Hard Rock Hotel Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hard Rock Hotel Vallarta located near the city centre?
Yes, it is 0.3 km away from the centre of Nuevo Vallarta.
Are any cleaning services offered at Hard Rock Hotel Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.