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Hard Rock Hotel Vallarta

Traveller (4264)
360
Panoramas (144)
Pool & Beach (1048)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Great View
HOTEL CLASS
5,846Reviews
5,603Photos
423Q+A
100Room tips
Traveller rating
  • 4,295
  • 1,052
  • 325
  • 102
  • 75
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Popular mentions
The hard rock in PV was amazing. Beautiful grounds and pools and beach. Loved the many restaurants that were available. The Brazilian steak house surprisingly was my fav. The bacon wrapped turkey was worth going back for a second time. Nice to have a quick pizza or buffet at
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We were at this property back in 2007 when it was the Vallarta Palace. The Hard Rock folks have made the property and experience only better. Music consumes the place and there was something for everyone. That also describes the food options, drinks, activities, and the rooms
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Response from hrhvallarta, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hola BadgerRetirees, Thank you for taking the time to write us an excellent review. It is great to have you back and it has been our pleasure to welcome you to the Hard Rock Hotel Vallarta. We are thrilled to know you thoroughly enjoyed all aspects of your stay, as well as to learn you received the rockstar quality and service that you deserve! We appreciate your kind comments and will definitely take your suggestions and areas of opportunity into consideration. Our team sends our regards and can't wait for you to return on our stage for another rockstar experience here in paradise! See you soon Amigos, “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”
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This was our first time to Hard rock Vallarta. It was a truly amazing experience. We booked the rock royalty level and it was fantastic. Gerardo, Alan are personnel assistants, were beyond great! They took care of us like we were royalty. They went above and beyond to make sure
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Response from hrhvallarta, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello Ladeena C, Thank you for taking the time to share your experience with us. We are extremely delighted to learn that you were treated like royalty and received the full rockstar treatment! Our rockers will be excited to read such positive comments and will greatly appreciate the recognition. We strive every day to provide the luxury and comfort of an unforgettable getaway, and it is thanks to special guests like you that we can keep the good times rolling. We definitely look forward to seeing you again on your next visit so we can provide you once more the celebrity treatment you deserve! See you soon Amigos, “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”
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Pass on the Market; it’s the most bizarre and lest amount of food items I have ever seen at a what they are calling a buffet. The Al Carte restaurants are really good; just go to them. This is the second year we have stayed at this hotel and if they fix the Market I would
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Response from hrhvallarta, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello Explorer790483, Thank you for taking the time to share your comments with us. We are sorry our food offerings weren't up to your expectations, nonetheless, we are glad to know you were able to enjoy the other restaurants. I would like to let you know that our chefs are always prepared to make you something of your liking, we invite you to talk to them at any time and they will be more than happy to assist you with cooking something that will delight you. We would love to welcome you back soon and have the opportunity to change your perception to ensure a flawless trip to paradise. Warm regards, "This review was responded on behalf of the General Manager of Hard Rock Hotel Vallarta"
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We had such an amazing time. Super impressed with the place and the service. The entire staff went above and beyond our expectations. One of us has a gluten allergy, the cooks and staff took personal pride in ensuring that we were taken care of. To name a few, Capiton -
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Response from hrhvallarta, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hola kimcF8504AA, Thank you for taking the time to share your experience with us. We are excited to learn that you had an amazing time, and that our rockers went above and beyond expectations to make sure you were taken care of properly, ensuring the comfort and quality of an incredible vacation. We truly appreciate the kind remarks on hospitality and service. Our team will be happy to know you took the time to remember names and give special mentions, as well as to know their effort was recognized. We hope to welcome you back very soon for another well deserved vacation to Mexico! See you soon Amigos, “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHard Rock Hotel Vallarta
The Two Bedroom Suite at the Hard Rock Hotel Vallarta
Professional photo exclusively commissioned by TripAdvisorHard Rock Hotel Vallarta
The Deluxe Platinum Room at the Hard Rock Hotel Vallarta
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123456167
Can outside guests visit the Rock Shop?
Hello MauiWorldTravelers, yes the Rock Shop is open to outside guests. When you arrive, just make sure to check in with security personnel and they will assist you.
1 vote
Hello Rocky, You can smoke on your balcony or the outdoors; the only restriction is inside restaurants, lobby or indoor outlets.
0 votes
You could also reserve a dinner on the beach while looking at the sunset. I've seen people doing it! You should contact the hotel and they will give you other suggestions. And from the activities, there is a tour on another island in the evening. You will watch a show then dinner with candles, however, it is not private.
1 vote
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Yes, they have items in the room for you, they are Hard Rock special soaps and lotions and bath suds. There was some suntan lotions at the towel hut, but can't guarantee they will be there all the time, they are donated from guest leaving I believe.
0 votes
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There isn’t any dress code for any of the restaurants. Not even collared shirts for men. I brought one pair of men’s slacks and never wore them. Only shorts. I was surprised by this since we have been at other hard rock resorts. No reservations are taken also. Busiest time at the restaurants is usually from 6 PM to 8 PM.
0 votes
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12345685
"Loved the rooms that faced to the northwest. Quiet area with a beautiful peaceful view."
"7th floor was quiet"
"The first floor is most accessible, no worries on elevators. And, views still epic from pool area."
"ANy room from 1036 to 1050 is good poolside, and walkout to pool/beach"
"6th floor had a great view"
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PRICE RANGE
USD 295 - USD 593 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallartavallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
348
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