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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,678 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 2,184: English reviews
Zachary, Louisiana
Reviewed 6 April 2016 via mobile

The resort was very nice, and very clean. The staff was amazing! We had the most amazing week! Norma greeted us and made sure we were happy and well taken care of, she was a pleasure to talk to and worked really hard making everyone feel welcome. We requested Erik to be our waiter at the buffet because he was...

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Helpful?
Thank Chelsea S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Chelsea S, Thank you for your excellent review. I am so pleased to hear how memorable your experience was during your recent stay. It is truly wonderful to see your great compliments of our team, especially Marisol. I will be sure to share your review with the team today and I know they will be even happier to hear...

Nelson, Canada
Reviewed 5 April 2016

What an amazing resort. We were there with 69 of our favourite people celebrating our daughter's wedding and were spoiled rotten the whole time. There are so many people to thank, we will remember all of you and hope to see you again. Ester, Lupita, Ricardo and Carlos and everyone else from the Royal club, thank you. Benjamin, Rodrigo, Eduardo,...

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1Thank _lorilewis701
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear lorilewis701, Thank you for your excellent review. I am very happy to hear of your wonderful holiday and celebration. It was a pleasure hosting you and your close family and friends for such a special occasion. I know our team will be thrilled to hear of your compliments when i share this with them all today! I hope we...

Astoria, Oregon
Reviewed 4 April 2016

Our family Spring Break Trip was one of the best experiences we have ever had. We planned our trip late. We still were able to get our rooms across the hall from each other. One room had a balcony overlooking the pool, cafeteria area, adult pool, restaurants, outdoor bar, snack bar, evening entertainment area and beautiful sandy beach with beautiful...

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Helpful?
Thank auroranights
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear auroranights, Thank you for your excellent review. I am so pleased to see that your holiday was very memorable and relaxing. It is wonderful to see you were able to enjoy all of the activities and amenities we have available everyday. I know the team will be very happy to hear of your kind comments when I share this...

Reviewed 3 April 2016

This is our third trip to the Occidental Grand. We have no complaints. It is clean, safe, friendly, and family oriented. We like the small "mall" across the street. Jorge was the absolute best, most attentive beach waiter. Guadalupe and Esther took good care of us in the buffet. Jennifer, in the "club" has always been most helpful. We love...

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Helpful?
Thank Sheri G
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Sheri G, Thank you for your excellent review, and also for your continued loyalty. It is so wonderful to see what an excellent experience you had during your most recent stay. I will be sure to share your compliments with our team today, I know they will be very excited. Upon your next return please feel comfortable to inform...

Seattle, Washington
Reviewed 3 April 2016

The service in the buffet area was amazing - particular kudos to Jesus Rodriquez, Abraham Torres and the amazing Julieta at the adult pool. Julieta is a first-class employee who brought so much joy to her work and anticipated your needs before you even asked. Having an adult pool is great - good side property right on the ocean. The...

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Thank plap172016
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear plap172016 I would like to thank you personally for your excellent review. I am very happy to see what a wonderful family holiday you had during your recent stay. It was truly a pleasure to be the host of a great birthday celebration. I hope you will return for many more as we will be here waiting to welcome...

Reviewed 2 April 2016

We were very pleased with our stay at Occidental. Nothing to complain about here. Beautiful place with extremely friendly staff. All employees were friendly, but one stood out. Gabriele, a hostess in the buffet was one of the highlights of our stay. Absolutely super personality with extremely comforting smile.

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Helpful?
Thank Timothy B
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Melissa N, Thank you for your excellent review. I am so pleased to see that you had such a wonderful time with us during your recent stay. Your lovely compliments will be shared with the team today as I know they will use this as motivation to continue their hard work. I hope to welcome you back again in...

Duncan, Canada
Reviewed 1 April 2016

This resort was beautiful and very clean. The staff was amazing. We loved sitting on the beach, kayaking, great shows and amazing food. The staff at the beach were so friendly. Angeles and Julieta were our friendly servers on the beach who were always too happy to bring us another drink. Erik was our favorite server in the buffet at...

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2Thank presteen
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear presteen, I would like to personally thank you for your excellent review. I am so proud to hear of such great compliments of our team member who stood out to you during your holiday. They will receive special recognition for ensuring that they made our guests have an unforgettable holiday. I hope that you will be returning soon to...

Highlands Ranch, Colorado
Reviewed 30 March 2016

We stayed at the Occidental Grand over spring break and had an awesome time! The hotel is very clean and beautiful. The beach and ocean were fantastic. We ate every meal at the buffet which was excellent and the view for every meal was of the ocean and pool. Just beautiful. Very friendly and helpful staff. Great location. Lots of...

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Helpful?
2Thank Melissa N
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Melissa N, Thank you for your excellent review. I am so pleased to see that you had such a wonderful time with us during your recent stay. Your lovely compliments will be shared with the team today as I know they will use this as motivation to continue their hard work. I hope to welcome you back again in...

Kelowna, Canada
Reviewed 30 March 2016

March 20, 2016 4:41PM My husband and I just returned from this resort on March 18-2016. It was for celebrating our 50th anniversary. We were up graded to the royal club. We arrived on a Friday and on Sunday ,he got sick. We can not express how very helpful the staff was. Javier walked with us to the Dr. office...

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2Thank wardd928
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear wardd928, Thank you for your excellent review. I am very pleased to see that you had a wonderful holiday. I would also like to congratulate you again on your 50th Wedding Anniversary. It is the pleasure of our team to celebrate such special occasions with our guests. I know our team will be thrilled to hear of your compliments...

Surrey, Canada
Reviewed 29 March 2016

This resort was awesome! We had heard great reviews about the service, but it exceeded our expectations! In particular, Julietta was an incredible server at that adult pool.. She was very friendly but also very efficient. She recommended amazing drinks and kept us happy all week..The restaurants all had a beautiful view of the beach and sunsets. The food and...

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1Thank dscolp
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear dscolp, Thank you so much for your excellent review. I am so pleased to see that you have had an amazing experience during your recent stay with us. I am happy to see that Julietta was of excellent help, I will be sure to share this with her today. I hope to welcome you back very soon for another...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $202 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“may like to up grade”
 of 5 bubbles scrape2, 29 Mar 2017 | Read review
“Our room was a garden view but we could see the pool and the ocean!”
 of 5 bubbles abeadinbloom, 27 Mar 2017 | Read review
“Make sure you don't get a room that opens on to the open lobby area. These are the rooms in close proximity to elevators”
 of 5 bubbles karenjon2017, 27 Mar 2017 | Read review
“Request a room on floor 6 or 7. There are some rooms with balconies but I think they are reserved for Royal Club/First Club members.”
 of 5 bubbles katiewK843UY, 27 Mar 2017 | Read review
“The garden view is very nice and it's on the ground floor.”
 of 5 bubbles 745MonaB, 25 Mar 2017 | Read review
5 of 5