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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,599 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 2,117: English reviews
Reviewed 20 March 2016

My work selected this hotel; stayed 5 nights. Nuevo Vallarta was perfect for us and after spending time in Puerto Vallarta, would stay in Nuevo again. This hotel is big, open-air reception and bar. It's one of the best beach locations with a big, flat beach. We stayed in a Royal level room - would recommend that. The restaurant and...

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Helpful?
1Thank Tink0707
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Tink0707, Thank you for your great review. I am very pleased your holiday with us was a wonderful experience. I would like to thank you for your lovely compliments and also your feedback. Our guest's satisfaction is always our top priority, which is why I want to assure you the feedback you have provided us with will be used...

Detroit, Michigan
Reviewed 19 March 2016

We visited the Occidental Grand as the launch-off site of a destination wedding. The lobby was large, spacious and contemporary. Check in and out was uneventful. The staff was attentive throughout our stay. We were greeted in the room by a little welcome basket which held exotic, tasty morsels which came with the room. The room, though small, was nicely...

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2Thank Lulu5240
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Lulu5240, Thank you for your review. I am very pleased to see that you had a very enjoyable stay with us and were able to enjoy all of the amenities and activities provided throughout the resort. I hope that you will join us again for another wonderful experience in the future. Thank you again for your great comments and...

Calgary, Canada
Reviewed 19 March 2016 via mobile

We had a great time and the service was great. Ricardo in the royal club bar was extremely friendly and fun to hang out with. Jose Guadalupe was my go to guy for a server. He had us in stitches with his sense of humor. And Eduardo down in the lobby bar was loads of fun and creative with his...

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Helpful?
1Thank Mathew L
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Mathew L, Than you for your excellent review. I am so pleased to see that you had such a wonderful time with us. I will be sure to share your compliments of Jose, Eduardo and Ricardo with our team today. I know they will be truly flattered by this, and will use it as motivation to continue their hard...

Spokane, Washington
Reviewed 19 March 2016

BEST vacation we've ever taken! Ricardo ,David, Carlos, Eric, Alonzo & Julietta treated us like ROYALTY! Mario made sure we were happy always! We will never stay anywhere else! WE LOVE YOU RICARDO!!!!

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2Thank Denise K
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Denise K, Thank you for your excellent review. I will be sure to share your compliments with our team members, Ricardo ,David, Carlos, Eric, Alonzo, Julietta and Mario today. I know they will be so happy to give you a very warm welcome home upon your next arrival. Thank you again for your excellent review. Sincerely, Sr. Rodolfo Pacheco...

Dallas, Texas
Reviewed 19 March 2016

A great friend and I decided to go on a weekend vacation this month and we chose this hotel because it looked really nice on the photos. When we arrived we realized that it was way better than we though. The room was great and we even had view of the pool and beach area. The food was amazing as...

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1Thank IselaTrenado
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear IselaTrenado, Thank you for your excellent review. I am so please to receive such a wonderful compliment from you. I can see our team did a great job to ensure you had an unforgettable holiday with us, I will be sure to share your review with all of them today. It will be our pleasure to welcome you back...

Reviewed 18 March 2016 via mobile

We visited this resort for a week Mar. 9-16 with a package from Air Canada. Beautiful beach, with miles of walking and decent swimming. We kayaked and went on a bike tour with the hotel. We also did the Isla Marietas excursion which I highly recommend. Excellent food! And the whole resort is very clean. The best part of the...

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4Thank Lauren E
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Lauren E, Thank you for your excellent review. It is wonderful to see that you had such a fantastic stay with us and were also able to enjoy the wonderful tours and scenery of the Banderas Bay. I have shared your compliments with our team members that you had mentioned, David, Alberto, and Manuel, and Marissa. They send many...

Jersey City, New Jersey
Reviewed 17 March 2016

I was in this hotel 8 years ago. I'm back ,because I liked the location and the beach. In this year my vacation was in March 5 to 12. And I was very impressed for the change of the hotel, look very modern, with more amenities , more vibrant , The room was fabulous, with marvelous view. The restaurants with...

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Thank angela r
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear angela r, Thank you for your excellent review. I am very happy to see that you have returned to Occidental Grand and have had the opportunity to see all of the beautiful changes that have been made throughout the resort. I will be sure to share your compliments with our team today! I hope to welcome you again very...

Sioux Lookout, Canada
Reviewed 17 March 2016

Just returned from three weeks at Occidental. My wife and I have been to PV 36 times and found this resort four years ago. We thought we would never look for another resort. We love the smaller size, the best beach in Mexico, the exceptional food, and the personalized service. Unfortunately they have decided to rip out the 75 palapas...

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4Thank csouthall2016
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear csouthall2016, Thank you for your excellent review and feedback. I am sorry to here that you were not as pleased with your stay this time around as you were in the past. We will be sure to improve our services as you value greatly your loyalty at Occidental Grand Nuevo Vallarta. I am sure upon your next arrival you...

Ontario, Canada
Reviewed 16 March 2016

We stayed as an all inclusive from March 5 - 12, 2016. The hotel is on a great, wide beach. The meals at the buffet were great. The 3 restaurants (one dinner each) were also very good. Our room was clean and well maintained. However, it was the service of the staff that made the holiday fantastic! All the staff...

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1Thank john s
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear john s, Thank you for your excellent review. I am very pleased to see what a memorable holiday you had during your recent stay with us. I will be sure to share this with the tam today, and I know Julieta will be very happy to hear of your kind comments. I hope to welcome you home again in...

Port Alberni
Reviewed 16 March 2016

My mother in law and me were here for two weeks in February of this year. Great weather. We found the resort to be clean and comfortable. If you're into a large late night party mode go elsewhere. If you want peace and quiet and friendly, courteous, attentive staff, delicious food, comfortable accommodations and a small resort with a beautiful...

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2Thank Darlene O
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Darlene O, Thank you very much for your excellent review. I am very pleased to see that you and your mother in-law had a very enjoyable and relaxing holiday experience. I will be sure to share you compliments with our team today. Also your feedback is very important as we are always looking for new ways to improve and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $215 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a studio.”
 of 5 bubbles ARTarea51, 23 Feb 2017 | Read review
“Bottom Floor Terrace”
 of 5 bubbles E2538GFkevinm, 23 Feb 2017 | Read review
“Room thermostat colder than wanted, and reset when key removed. Ask for extra blanket.”
 of 5 bubbles CW0407, 20 Feb 2017 | Read review
“Teach the cleaning staff to count ....we had numerous days in which we were shorted on face cloths and coffee and towels...”
 of 5 bubbles richardwm2017, 17 Feb 2017 | Read review
“Airconditioning on the 4th floor north can be difficult to control at times”
 of 5 bubbles R7766AUmichaelh, 16 Feb 2017 | Read review
5 of 5