We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Occidental Nuevo Vallarta

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Occidental Nuevo Vallarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,667 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Occidental Nuevo Vallarta
See the most recent reviews
Showing 2,174: English reviews
Guadalajara, Mexico
Reviewed 19 May 2016

This resort is a solid choice for an enjoyable trip to Nuevo Vallarta. Although it is not as big as some of the other all inclusives in the area it has a lot of positive qualities. The activity staff at the family pool were friendly and always had something fun going on. The family pool could be bigger. The quiet...

 Report
Helpful?
3Thank seekg
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear seekg, I would like to personally thank you for taking your time to provide us with a great review full of wonderful details. It great to see you were able to enjoy all the amenities and activities throughout the resort. I would like to apologize for the inconveniences you experienced in regards to your benefits. We have had a...

Reviewed 18 May 2016 via mobile

I have mix emotions about my visit. Each year me and the dude take a yearly vacation and Mexico was the destination that we choose. I plan our vacation a year out. So when I picked Occidental I had read all the reviews and also looked at the pictures. I can say that the pictures were spot on. When we...

 Report
Helpful?
1Thank Synora D
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Synora D. Thank you for taking your time to provide us with your review and feedback in regards to your recent stay. I would like to apologize that your vacation was not as expected. We always work hard to ensure our guest's experiences are only the best, and I am very disappointed you didn't leave with better memories. I...

Reviewed 17 May 2016

Excellent staff service. Jesus Rodriguez at the Royal Restaurant floor 7 and Jorge at the Royal beach area. Olivos restaurant , great food and service, need a reservation Adult pool was great, beach is still clean , Front desk at the lobby was terrible, but if you go Royal Club front desk is at the 7th floor with great service...

 Report
Helpful?
1Thank guillermo s
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear guillermo s, Thank you for your great review. I am very pleased to see you had a very enjoyable Royal Club vacation. I have had a meeting with our front desk manager in regards to your experience with the front desk. It is important for me to let you know that we have implemented training to improve the service...

Calgary
Reviewed 17 May 2016 via mobile

It was a great place , clean and not real big. It was quick to from our room to the buffet or pool. They had an adult only pool ( strictly enforced) with cushioned lounge chairs and barmaid service. Ala carte lunch and the gourmet restaurants were very good. Highly recommend it

 Report
Helpful?
2Thank gidget235
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear gidget235, Thank you for your perfect review. I was truly our pleasure to have had the opportunity to host your recent vacation. I will be sure to share your review with the team today, they will be very happy. I hope that you will return again in the near future. Thank you again for your excellent review. Sincerely, Sr....

Greater Cincinnati
Reviewed 16 May 2016

We had not been to Nuevo Vallarta for almost two years. There were overall some very nice changes. Unobtrusive netting has been placed around the outdoor buffet so we don't share meals with the birds anymore! First Club has food all day, which is a great addition for those of us who want something to munch on during the day....

Review collected in partnership with this hotel
 Report
Helpful?
2Thank ElizabethEddie12
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear ElizabethEddie12, Thank you dearly for your very excellent and detailed review. I am very pleased to see how much you enjoyed the Royal Club, I will be sure so share this with the team today! I would like to thank you also for your honesty in regards to the changes of the beach palapas. Your satisfaction is always our...

Pierre, South Dakota
Reviewed 15 May 2016

We thoroughly enjoyed our stay at the Occidental Grand Nuevo Vallarta. The entertainment was fabulous, (i.e. shows, activities, etc). The waiters, specifically Erik, Guadalupe, and Abraham. We had so much fun at the activity center. All the options were fabulous. "Johnny Be Good" made us laugh, dance, move, and stretch. The Michael Jackson show was phenomenal. A true impersonator.

 Report
Helpful?
2Thank Jess L
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Jess L, I would like to thank you for taking your time to provide us with your excellent review. It is truly wonderful to see so many names of our team members, that made a great impression during your holiday. I am pleased to see you were able to enjoy so much the daily activities that the entertainment team...

Reviewed 14 May 2016

Had a great week at the Occidental Grand. Stayed in the Royal Club. The resort is beautiful. Grounds well keep. The people that work there provided great service. While relaxing on the beach Jorge from the first club took really great care of us. We had breakfast in the Royal Club restaurant each morning and Jesus Rodrigues took really great...

 Report
Helpful?
1Thank Dawn S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Dawn S, Thank you for your excellent review. It is wonderful to see you were well spoiled in our Royal Club during your recent holiday. I will be sure to personally commend Jorge and Jesus on their exceptional work ethic, I know that they will be thrilled to hear of your compliments. Please don´t hesitate to let us know...

Boston, Massachusetts
Reviewed 14 May 2016 via mobile

My family and I stayed at the Occidental Gramd Nuevo Vallarta for a week in April. The grounds were beautiful! The entertainment was fun with Michael Jackson, tropical dance and karaoke night. They also had a friendly entertainment staff by the main pool all day. Our room was nice, however a bit small for 4 people. We are First Club...

 Report
Helpful?
1Thank BostonKata
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear BostonKata, Thank you for your excellent review. I am very proud of the team for providing such exceptional service during your recent holiday. I greatly appreciate your feedback in the areas we can improve upon, our priority is to continuously improve our quality of service and standards for each of our guests. I hope you will return again very...

Reviewed 13 May 2016

We recently traveled here with our two adult sons to celebrate my husbands 60th birthday. After booking one of my concerns was that a recent review noted too many middle age and older guests so I was concerned this might not be too much fun for our sons. In fact there were many young people age 20 -30 so we...

 Report
Helpful?
1Thank Marsha B
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Marsha B, I would like to personally thank you and your family for choosing Occidental Grand Nuevo Vallarta to celebrate an occasion as special as your husband's 60th birthday! We take pride in ensuring the hotel is in the best conditions at all times. Our guests satisfaction is our top priority and I am pleased to see you received...

Richmond, Canada
Reviewed 13 May 2016

Our family, 6 of us, thoroughly enjoyed our 1 week stay at the Occidental Grand! Our first time staying at an all-inclusive resort was the most wonderful experience. The hotel is on the smaller side, which was great because it never seemed too busy, even though we were told they were fully booked. We were totally spoiled by the most...

 Report
Helpful?
1Thank Whiskeyblue
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Whiskeyblue, Thank you for your great review. I am very pleased to see you and your family had a very enjoyable holiday recently at Occidental Grand. It give me great happiness to see so many names of team members that provided exceptional service throughout you entire stay. I know they will be very humbled when they receive recognition for...

2,439 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2282)
Viewed
Pool/Beach Area (473)
Viewed
View from Room (118)
Viewed
Hotel & Grounds (426)
Viewed
Family/Play Areas (11)
Viewed
Dining (268)
Viewed
Room/Suite (125)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (16)
Viewed
1:11
Videos (1)
Viewed
Other (838)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (110)
Viewed
Amenities (16)
Viewed
Beach (7)
Viewed
Pool (7)
Viewed
Presidential Suite (37)
Viewed
Dining (32)
Viewed
The Hotel (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (12)
Viewed
Dining (11)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Nuevo Vallarta
10.1 km away
Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort ...
#41 of 127 in Puerto Vallarta
1,103 reviews
1.7 km away
Paradise Village Beach Resort & Spa
0.8 km away
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta
#8 of 27 in Nuevo Vallarta
4,323 reviews
Show Prices
Show Prices
Show Prices
22.2 km away
Iberostar Playa Mita
Iberostar Playa Mita
#3 of 11 in Punta de Mita
2,613 reviews
3.4 km away
ClubHotel RIU Jalisco
ClubHotel RIU Jalisco
#20 of 27 in Nuevo Vallarta
4,258 reviews
0.2 km away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 27 in Nuevo Vallarta
2,362 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $198 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Orbitz, Despegar.com, Hotels.com, Booking.com, Barcelo and Jetsetter so you can book your Occidental Nuevo Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
437 questions
Ask a question

See all questions (437)

Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the courtyard will ensure a quieter room.”
 of 5 bubbles DennisF438, 22 Mar 2017 | Read review
“Bottom floor rooms with the little patio are great!! We got one facing the garden area instead of the pool area. Nice and quiet.”
 of 5 bubbles ironpro, 20 Mar 2017 | Read review
“Rooms toward the center of the hotel have a full-on view of the sunset. Of course, you can see it from the beach, too.”
 of 5 bubbles uppettywoman, 19 Mar 2017 | Read review
“Rooms at the end of the left side of the U shape even numbers 310, 410, 510 and up! You'll get a better view of the ocean & closer to all!”
 of 5 bubbles Lisemarquise, 17 Mar 2017 | Read review
“Ocean view away from lobby bar area - extremely noisy !!!!”
 of 5 bubbles Lgbullock, 15 Mar 2017 | Read review
5 of 5