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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,668 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 2,175: English reviews
Ottawa
Reviewed 2 weeks ago

We had a very nice holidays. Everything was perfect. The only complaint I have is that it was very difficult to get facecloths. I used 2 a day and I always had to request some. They were bringing them one or two at the time.

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Helpful?
Thank Josée P
Reviewed 2 weeks ago via mobile

My boyfriend and I went to the occidental February 19-26 and had the most amazing time. The staff was extremely friendly and accommodating and always ready to help out if needed. The food was probably the best I've ever had at a resort, especially the a la cartes. The rooms were spacious with comfortable beds and a wonderful view. Gemma...

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2Thank Samantha C
Calgary, Canada
Reviewed 2 weeks ago

We had a great time at this top notch hotel. Mostly due to the service of Agustin Loeza at the First Club pool - the best waiter in Mexico! This guy hustled all day long with a smile on his face and really made the trip for us. When he was away on his day off, the replacement server did...

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1Thank baylygirl70
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear baylygirl70, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We also appreciate your kind words for our staff members, Agustin and Rene, their kindness and...

Lethbridge, Canada
Reviewed 2 weeks ago

We spent a week at the Occidental NV through Air Canada vacations. They cover your flight, transfer, and hotel and everything is super easy. When you land at the Puerto Vallarta airport, keep your head down and walk through the area after baggage claim with all the white desks, they just want to nab you for timeshare tours. Find the...

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3Thank Ellen P
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Ellen P, Thank you for the amazing review you shared following your recent visit to our Occidental hotel. It is great to read that you enjoyed your stay with us. Thank you for the feedback you shared. Again we thank you for this great review of our hotel and we look forward to serving you again in the future....

Westfield, New Jersey
Reviewed 2 weeks ago

The hotel/resort is in first class condition, The rooms are new and have great storage, baths and linens. Room service is excellent. The lounge rooms are spacious and open to the outside. The pools are spacious and varied for all ages and abilities. The beach is beautiful and endless. There is shopping across the street. We enjoy the whale watching...

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Helpful?
Thank pam07090
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear pam07090, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for this very wonderful review of our hotel and we look forward to serving you again in the future. Sincerely, Rodolfo...

Heemstede, The Netherlands
Reviewed 2 weeks ago

Typical example of an all included hotel. Nice features are the beach and the availability of three a la carte restaurants. Be prepared for entertainment around the pool etc. Great if you like it. Friendly service. Only real negativeve is that WiFi is not included and that you have to buy a separate code for your laptop and your iPhone...

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Helpful?
Thank AndrevanAken
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear AndrevanAken, Thank you for reviewing your recent stay in our Occidental Hotel. It is wonderful to read you had a great time with us. We always look for ways to improve and your feedback will help us with that. Thank you for this kind review of our hotel and we look forward to serving you again in the future....

Smoky Lake, Canada
Reviewed 2 weeks ago

What can I say, but thank you again to our peeps at Occidental Nuevo! You never seize to amaze us with your kindness, smiles, welcoming arms, laughter, service, etc. We always look so forward to coming back again, again, again & again. You all are the reason we do. The only improvement could be that the General Manager needs to...

Review collected in partnership with this hotel
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Thank OIAL
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear OIAL, Firstly I would like to thank you for the great review you shared following your recent visit to Occidental Nuevo Vallarta and am delighted to read that we were able to match your holiday expectations. Thank you for highlighting the welcoming nature of our team, as they work very hard to provide an excellent service for everyone. I...

Caglary
Reviewed 2 weeks ago

This resort was excellent, the service, food and beach location were amazing. I would totally revisit. Augustine was a fantastic bartender, thank you to all the staff who made out visit outstanding. The only thing I can think of that needs improvement would be the chopsticks at the Asian restaurant, they were metal and didn't seem to pick up the...

Review collected in partnership with this hotel
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Thank m431966
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear m431966, Thank you for reviewing your recent stay in our Occidental Hotel. It is wonderful to read you had an excellent time with us. We always look for ways to improve and your feedback will help us with that. Thank you for this lovely review of our hotel and we look forward to serving you again in the future....

Reviewed 2 weeks ago

We visited the occidental late Feb 2017 and found it to be a very friendly and accommodating hotel. The staff were great and bartenders, Rene and Luciano were awesome. The food was better than most of the all inclusive s we have been to with great variety. We would definitly return for another vacation.

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Helpful?
Thank Wayne G
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Wayne G, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for this great review of our hotel and we look forward to serving you again in the future. Sincerely, Rodolfo...

Auburn, California
Reviewed 2 weeks ago

We try to come to Mexico once a year in November for our anniversary. This time we decided to try a new property and the Occidental Grand was more than we ever expected. The grounds, the room, the food...everything was amazing. But what made our trip even more special was the hospitality shown to us by Ricardo Rubio, our favorite...

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Thank andienuckels
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear andienuckels, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We also appreciate your kind words for our staff member, Ricardo, his kindness and helpfulness being...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $203 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
437 questions
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the courtyard will ensure a quieter room.”
 of 5 bubbles DennisF438, 22 Mar 2017 | Read review
“Bottom floor rooms with the little patio are great!! We got one facing the garden area instead of the pool area. Nice and quiet.”
 of 5 bubbles ironpro, 20 Mar 2017 | Read review
“Rooms toward the center of the hotel have a full-on view of the sunset. Of course, you can see it from the beach, too.”
 of 5 bubbles uppettywoman, 19 Mar 2017 | Read review
“Rooms at the end of the left side of the U shape even numbers 310, 410, 510 and up! You'll get a better view of the ocean & closer to all!”
 of 5 bubbles Lisemarquise, 17 Mar 2017 | Read review
“Ocean view away from lobby bar area - extremely noisy !!!!”
 of 5 bubbles Lgbullock, 15 Mar 2017 | Read review
5 of 5