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ClubHotel RIU Jalisco

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4,192 Reviews from our TripAdvisor Community

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Showing 3,664: English reviews
Texas
Reviewed 4 March 2008

Beautiful hotel! From reading the bad reviews before we went I was a bit leary about staying at the Riu. After just spending 3 days there I don't know how people can write such bad reviews about this place. Hotel Lobby and Grounds _ drop dead gorgeous Rooms - roomy, clean, very good. Beds are hard and pillows are thin....

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Thank bogey18Texas
california
Reviewed 4 March 2008

My hubby and I arrived at the Rui Jalisco 2-25 to 3-2-2008 we arrived at the Hotel on a Sunday at 2pm and the front desk said they had NO rooms available on a higher floor (like we requested 2 mos prior when booking) I asked to talk to the Hotel Manager "EFFER "he quote on quote told us "WE...

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2Thank lmzcalifornia
vancouver
Reviewed 3 March 2008

My husband and I just returned from a week stay at the Riu Jalisco in Nuevo Vallarta and thoroughly enjoyed it. Our experience at the hotel was completely positive . This hotel is a solid 4-4.5 star hotel The room was a good size, and impressively clean . In fact t the staff were constantly cl;eaning in the rooms and...

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1Thank Vancouver55
alberta
Reviewed 3 March 2008

Just got back from the Rui and had a great holiday. This is not a five star resort as advertised. I must say I didn't pay to much for this holiday so wasn't really that surprised. The grounds are very beautiful and well kept. The pools were very nice but a few to many trees so was hard to get...

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1Thank roadstarAlberta
Regina, Sk
Reviewed 3 March 2008

This hotel was overall a very nice hotel. When I first got to the hotel, we were placed in a room overlooking a parking lot and the room was stinking of mould. We asked if we could get a room facing the courtyard and that was not a problem and we were moved the next day. The food, the beach...

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Thank scooobie
California
Reviewed 2 March 2008

After staying three days in this hotel both of us had a terrible food poisoning. It was so bad that we had to call a medical emergency. We suspected a salmonella poisoning from raw vegetables. We alerted the administration a couple of times, but they have not even called us back or send at least an apology or bottle of...

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Thank art11
Toronto, Canada
Reviewed 2 March 2008

Stayed at the RIU Jalisco from Feb. 9 - 23rd, overall rate this hotel a 4+, not quite a 5 star but very good overall. Pros: Excellent, friendly staff, loved Alfonso (lobby bar), Willie (crazy poor bartender) and Juan (main buffet restaurant), the staff are the resorts greatest assets, they were a great bunch of people. Beautiful beach Nicely appointed...

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1Thank CalgaryOiler
Niagara Falls
Reviewed 1 March 2008

The Riu Jalisco is a very nice hotel. It's larger so it always seemed busy. Front desk was great and when I checked in they moved us to the 5th floor facing the courtyard and bay. Beautiful sunsets from the room. We had kids 13,15 and asked for adjoining(next to) rooms which they took care of. Food was very good...

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Thank jostty
saskatoon
Reviewed 29 February 2008

Just back from 2 weeks at the Riu Jallisco. We travelled with our 3 children and met my parents there who are in their late 70s. My mother has a walker.The resort is generally quite good but there are some serious issues that the management seem to be honestly trying to address. The Riu is a 20 minute drive from...

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2Thank multigentraveler
Neillsville, wi
Reviewed 28 February 2008

We just returned from vacation at the RIU Jalisco from Feb. 18th to the 25th. I can not say enough good things about this resort! I just read some other reviews and cannot believe there is negativity about it! We had excellent service! Yes, the beds are a little hard and some of the pillows also, but that is all...

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1Thank jilreinart

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $212 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Top resorts Hotel in Nuevo Vallarta
#15 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
297 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel, ocean view rooms were cleaner with no hot water”
  • more body fluids
  • nasty mattresses
  • Bodily fluids?
  • stained sheets
  • It's very hard to close the door unless you stand next to the toilet, luckily I'm a small person
  • mold
  • Don't use the water
  • mold
 of 5 bubbles jessierwhite, 21 Feb 2017 | Read review
“rooms further down the both 'wings' from the centre.”
 of 5 bubbles Tourista88, 21 Feb 2017 | Read review
“Main floor near the stage is quick to the pool/beach”
 of 5 bubbles melaniecB7485EI, 21 Feb 2017 | Read review
“upper floor”
 of 5 bubbles jamaical, 19 Feb 2017 | Read review
“The nearer you are to the sea the noisier it will be as the entertainment area is in that direction.”
 of 5 bubbles Neilmcc, 19 Feb 2017 | Read review
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