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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,528 Reviews from our TripAdvisor Community

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Showing 3,173: English reviews
Surrey
Reviewed 16 March 2015

Arrival was amazing. Never checked into a hotel so quickly. A warm welcome and the cases arrived immediately. The rooms were lovely and we had a sea view from our balcony and could watch the sunset every evening. We booked via Thomsons and were very pleased with our holiday and with the information Juliet gave us. The food in the...

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7Thank Jenniferedith
Petaluma
Reviewed 16 March 2015

This was a last minute trip, only four days. Weve stayed at other Palace hotels and wanted to check this as well. Did not disappoint. We enjoyed every Riu we have stayed. Love everything from the grand palace feel in the foyer/checkin to the beautifully maintained grounds, pool, beach etc. Food always great... many choices. Staff always ready to serve...

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3Thank Missewe13
Hartlepool, United Kingdom
Reviewed 13 March 2015

Just back from a fantastic 2 weeks in Mexico at this great hotel ,nothing at all to complain about excellent food and drinks [ most branded drink available and in the all inclusive price ] the Themed restaurants where fantastic as with the main restaurant, first class food with first class service .Hotel grounds , Bars ,Restaurants and Rooms where...

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5Thank kevin b
Novi, Michigan
Reviewed 12 March 2015

This is a very nice property that is well maintained. We were struck that most people we met were there on repeat visits, some for 5-10 straight years. That says so much about the resorts quality and service. The Riu was the best staffed and most attentive service we have had at an AI (regardless of # of stars). The...

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6Thank michigantanman
Rosemount, Minnesota
Reviewed 11 March 2015

I completely agree with previous good reviews of the resort, room, and food. This resort does many things very well, However there were a few items I feel they could improve on. First, the electrical outlets in the room have only one plugin in each. This causes a problem in the bathroom if you want to use your own hairdryer...

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12Thank kb59
London, England, United Kingdom
Reviewed 10 March 2015

Went for a week and wished we'd booked for longer. Clean throughout and if the public toilets do get somewhat in need of additional tlc during the day it's only because a limited number of guests treat them with total disdain and spoil it for everyone else. Our room on the 8th floor had a full sea view and a...

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5Thank Trevor S
Peterborough, Canada
Reviewed 10 March 2015

Stayed at the Riu Palace Pacifico the first week of March 2015. Check in was a breeze and we found our room with no problem. We had booked a Jacuzzi Ocean View Suite and it was as promised. Seventh floor so the noise was minimal. Room was very nice with good amenities. This was our first stay at a Riu...

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6Thank wadeandjan
Reviewed 9 March 2015

Our late arrival at the hotel, around 10:00PM was met with a welcome, drink and an envelope of information. I appreciated how this expedited the check in process at a table near the entrance, only downside was coming back to the front desk to ask a few questions about the resort if needed. Most of the information needed was in...

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6Thank Ed C
Burnsville, Minnesota
Reviewed 9 March 2015

Just returned from a nine day stay at the Riu, first time staying at a Riu Resort. Great food, nice grounds, pool & beach. Everybody was so nice, please tip - they deserve it! Ate at all the specialty restaurants & the buffet, liked the steakhouse the best but had no complaints on any of the food. Nice variety &...

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2Thank Twinslady07
Reviewed 8 March 2015 via mobile

Best check in & transfer ever, left airport & was in room with baggage within 40 mins. The hotel was amazing, cleanliness was top notch, even pool side toilets. Weather was wall to wall sunshine for all 14 days.San Sebastian was worthwhile excursion to see a bit of the the old culture. As a veggie food is sometimes an issue...

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8Thank NigelQG

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $293 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#10 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
565 questions
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Questions? Get answers from Hotel Riu Palace Pacifico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrades to full ocean view are available”
 of 5 bubbles RAYBOBMilwaukee, 22 Feb 2017 | Read review
“8th floor has the best ocean views and certainly book at least a junior suite as most have a partial view of the ocean”
 of 5 bubbles Aqua456, 21 Feb 2017 | Read review
“Request a room on the top floor, as the views are better. There is building work going on on the north side of the hotel.”
 of 5 bubbles Aljo70, 21 Feb 2017 | Read review
“Higher floors are quiter.”
 of 5 bubbles rudolff75, 16 Feb 2017 | Read review
“We were on the 6th floor and paid for oceanfront and was glad we did. Great views!”
 of 5 bubbles crm1, 15 Feb 2017 | Read review
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