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Hotel Real de Minas Poliforum

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247 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 1 March 2015 via mobile

Even though it is a good location, it is better to look for a different option. Pay a tad more, believe me, you will not regret it. Extremely noisy rooms, employees are careless about customer service and satisfaction. We decided to pay an upgrade due to the condition of our first room, what a surprise, garden door did not lock,...

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Helpful?
Thank Jtorvil
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We take seriously every feedback from our customers on the points that you tell us that we can improve. Fortunately, here prevails service and excellence in our facilities and is reflected by the experiences that our customers share with us like you. Both, the location, as the selected product, and high quality, the peace and quiet...

Reviewed 8 January 2015

The plus for this hotel is it's location, it's right in front of the Poliforum and nearby the Stadium and other amenities, if you're going on a business trip and want to stay in a place where you don't have to travel too much, this is just the option. Otherwise, the hotel isn't that impressive. It has a pool and...

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Helpful?
Thank Cassandra A
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

We appreciate your comment. We seek to strenghten the benefitits of our Hotel though their comments and feedback. We appreciate the time you spent to make us see the value of your home in Leon, confort, warmth, authentic Mexican service with exceptional quality products at the restaurante, Really we wish you to have the opportunity to visit us in Leon...

Toluca de Lerdo, State of Mexico, Mexico
Reviewed 3 September 2014

Great attention by the staff. Room was clean. Remodelation was on going, we are very excited for our next trip. The restaurant has delicious food, local flavor. the pool is OK, but it is not climatizated.

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Helpful?
Thank Laus L
Grupo_Real_de_Minas, Revenue Manager at Hotel Real de Minas Poliforum, responded to this review

It was a pleasure to meet you and show you our excellent and bright service about hospitality. I wish see you son in your next visit in Leon and of course in Real de Minas Poliforum Hotel . Thank you again for your feedback .

Morelia, Mexico
Reviewed 31 May 2014 via mobile

This hotel has a great location for business in Leon and it is near the soccer stadium and the main cultural center called the poliforum cultural. It is also near a shopping mall and close to the main bus station. Rooms are ok but ask for one with a balcony facing the pool.

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Helpful?
Thank RodrigoSigal
Grupo_Real_de_Minas, Revenue manager at Hotel Real de Minas Poliforum, responded to this review

Thank you very much for your comments. It is a privilege to have served you. Your opinions strengthen our entire team. We filled up satisfacion ,compliting your expectation of service.in Real de Mians Poliforum Hotel I wish to see you very son in your next trip in Leon. Regards.

Mexico City, Mexico
Reviewed 20 April 2014

I am being generous in giving this three stars, simply because the front desk was able to get CNN US on my TV when it wasn't there when I checked in. Also the restaurant was good. Other than that, rooms were nothing to write home about. If you are going to stay more than one night in Leon, you might...

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Thank Mark A
Mexico City, Mexico
Reviewed 19 March 2014

Very satisfied with the service, nice location, very good option for staying in León. Right next to the Polyforum. Nice breakfast, and a great value for the money. Free wifi was a good detail. Staff service very nice.

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Thank JPGW
Eagle Pass, Texas, United States
Reviewed 22 May 2013

The title to my review says it all, but I'll elaborate a bit more. We visited for a friend's graduation in 2011 and chose this hotel as it seemed very nice from the pictures and the name is usually associated with good hotels. WRONG. Quite honestly, the only things I can remember from this hotel were the uncomfortable beds we...

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Thank dvnnov
San Jose, Costa Rica
Reviewed 11 July 2012

This hotel is in the process of a big remodelation, the rooms are ok in size and general comfort. Showers have good water pressure and are adequate in size. Good value and location

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Thank edred
Syracuse, New York
Reviewed 13 November 2010

I am writing this on my laptop sitting on my KING SIZE BED next to the pool/patio using the free wifi from my room at Hotel Real de minas polyforum . If your like myself and come here to attend one of the many trade shows that Mexico host at the Polyforum convention center then this hotel should be your...

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Thank poeticearthdesigns
Lethbridge
Reviewed 25 August 2009

The hotel is nothing to write home about. The rooms are old and dated, the beds are not particularily comfortable. The internet connection wasnt bad, and you could move to a window nook which overlooked the pool to do work. The cortyard area was the only saving feature, and I spent any free time sitting by the pool as my...

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Helpful?
Thank gypsytravels

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Hotel Real de Minas Poliforum Located in front of the Poliforum Convention Center, steps away from the Explora Park, the Stadium Leon and the Zona Piel, Real de Minas Poliforum is a 5-Star hotel designed for the business guest, family and leisure traveler seeking for an upscale lodging option in Leon, Guanajuato, Mexico. A classic contemporary-style building with avant garde elements, the hotel features 174 renovated rooms fully equipped to receive and indulge modern business executives. Real de Minas is a pioneer in the Leon's hospitality industry, boasting over 30 years of experience offering the highest quality services and facilities, including restaurant, swimming pool, spa, money exchange, car rental and event facilities with capacity to receive up to 1200 people. At Real de Minas Poliforum we emphasize the importance of making you feel at home, putting at your disposal not only warm spaces but also the 100% personalized attention of a professional concierge that will guide you through your entire stay in our Leon, Guanajuato hotel. Book online Real de Minas Poliforum Leon to get the lowest rate available and find the special rates and packages that you're looking for. ... more   less 

Additional Information about Hotel Real de Minas Poliforum

Address: Boulevard Adolfo Lopez Mateos Ote. 2211 | Col. Bugambilias, Leon 37270, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Price Range: $56 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Real de Minas Poliforum 3*
Number of rooms: 173
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Also Known As:
Hotel Real De Minas Poliforum Leon, Mexico - Guanajuato
Hotel Style:
#3 Spa Hotel in Leon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real de Minas Poliforum staff and other travellers.
2 questions
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Questions? Get answers from Hotel Real de Minas Poliforum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the farther end of the the hotel or you will get a lot of noise.”
 of 5 bubbles MateoR889, 8 Dec 2016 | Read review
“Ask for a veiw to the pool”
 of 5 bubbles 5luzmariad, 2 Dec 2016 | Read review
“Ask for a side pool room”
 of 5 bubbles danielant0ni0e, 1 Jul 2016 | Read review
“Attention, slow internet !”
 of 5 bubbles 466judithb, 24 Apr 2016 | Read review
“just don't go to this hotel if you are a business traveler.”
 of 5 bubbles SteveB716, 10 Apr 2016 | Read review
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