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BEST WESTERN Laos Mar Hotel & Suites

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121 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Laos Mar Hotel & Suites
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Showing 89: English reviews
Sierra Vista, Arizona
2 reviews
Reviewed 27 August 2013

My husband and I stayed here for 3 nights and were very pleased. Check in was quick and the staff was very pollite. I requested a room in the third floor to get better ocean view which was well worth the 3 flights of stairs (we did not see an elevator). The pool was clean and water was at a... More 

Helpful?
Thank Arizoniense
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2013

Bad service horrible dont go. Expensive pool is dirty no change of towels beds were dirty. They have false advertisement they don't give you everything they say. It was just horrible and they do not offer friendly service. Very rude

Helpful?
4 Thank Cupcakee17

Travellers are raving about these Puerto Penasco hotels

Tucson, Arizona
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 May 2013

When our family, visited the hotel--we we're given an upgrade/suite. The architecture/interior design, was beautiful! It was a little cramped, but the balcony made up for it--being quite, spacious. The pool's floor, is exquisitely made of tiny mosaic (smooth) tiles! There is a good restaurant--attached to Laos Mar. Very convenient for breakfast! The only draw back, is one must drive,... More 

Helpful?
1 Thank lindalp5
Mesa
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2013

My family has spent well over 200 nights in this fine hotel. We always feet safe, and have always been treated super good. Always super clean.This is a wonderful place. Walk to the Bonita for Super Natchos during happy hour. The beach is perfect for small children. Just a great place.

Helpful?
2 Thank thankyouveterans
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 March 2013

They let a drunk man into our room, when it was the front desk person/ security that let him in and actually walked him up to the room, he took a shower and left his dirty boxers in the bathroom layed in one of the beds and covered himself with one of our blankets we saw him sleeping in there,... More 

Helpful?
7 Thank 987122
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 February 2013 via mobile

Stay away from Laos Mar they have very bad customer service and there rooms don't lock properly. The balcony door didn't have a lock we asked them for another room but they said they would just fix the door that never happened. We went down to use the Jacuzzi that evening and the Jacuzzi wasn't working we asked them for... More 

Helpful?
6 Thank blancacat
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 January 2013 via mobile

It was a good hotel, internet was exelent and they had clean rooms nice vew and frendly workers, we stay the hole week here ant we injoy the time in the hotel like the decorations is not far from downtowwn easy to get to and i like the front desk i realy injoy making busnniss in the

Helpful?
1 Thank Rafael M
Scottsdale-AZ
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 July 2012

I had a room not a suite, no extra of any kind, no refrigerator, no breakfast, front desk was not very knowledgeable. Wifi did not work on my room (114), although they told me on the phone that they had Wifi in the rooms, it worked in the pool area, slow, but worked. Air condition worked well. The room was... More 

Helpful?
2 Thank __-___-_____
Phoenix
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 April 2012

My husband and I just returned from a lovely weekend in Puerto Penasco. Our usual hotel was closed, so we chose to gamble on the Laos Mar despite some poor reviews. First of all, it isn't the Ritz. You're in Mexico not Beverly Hills! What do you expect?! Yes, the turn of the economy and HR1070 have affected the entire... More 

Helpful?
11 Thank dinky3251

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Discover one of the favorite hotels in Rocky Point, BEST WESTERN Laos Mar Hotel & Suites. It is a great place to stay when looking to take family, business or recreation vacations on the beach. We are not that far from all the attractions and activities you can make, such as fishing, walks on the beach, watch the sunsets on the boat tours, visits on the aquarium and one of the most beautiful nature places on earth, El Pinacate. Also with in no more of 5 minutes you can be on the old port, where you can go shopping, eating while watching the sunset and having fun. Our attentive bilingual staff takes pride in providing personalized service. We are no more than 1 block from the ocean. No elevator, bell boy 24 hrs. ... more   less 

Additional Information about BEST WESTERN Laos Mar Hotel & Suites

Address: Paseo Balboa 90, Puerto Penasco 83550, Mexico
Region: Mexico > Northern Mexico > Sonora > Puerto Penasco
Price Range: $77 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Laos Mar Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Laos Mar
Laos Mar Puerto Peñasco
Laos Mar Hotel & Suites
BEST WESTERN Laos Mar Hotel & Suites Puerto Penasco, Mexico - Sonora
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Laos Mar Hotel & Suites staff and other travellers.
5 questions
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Tucson, Arizona

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Questions? Get answers from BEST WESTERN Laos Mar Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No wifi, No TV reception, Not near anything stay elsewhere”
  • Straddled balcony, leaned out stuck arm out to take photo by hand not sight
  • TV only static no signal
  • Terrace view of pool
  • Terrace view building tops & beach (see roof construction)
  • Left side dirty pillow case; flash & room light obscured red sauce strip
  • Above bed missing light bulb, not replaced
  • 2nd bed missing light bulb; not replaced
  • Terrace view building tops, where's the beach?
 of 5 bubbles Chica-cali, 2 Sep 2016 | Read review
“Get a room on second & third floor for great views.”
  • Proof there is fan & air condioning that works.
 of 5 bubbles helpfultips366, 24 Aug 2016 | Read review
“Room in the 101-114 area (and higher floors) are better shielded from the cantina”
 of 5 bubbles Tearec, 14 Jun 2016 | Read review
“Avoid rooms in the 120's. These are near the night bar. Too loud. Bring your own everything( towels, linens, shower sandals are a must)”
 of 5 bubbles vazquezmonicar, 22 May 2016 | Read review
“Avoid this hotel like the plague --- it was very very bad in all regards !”
 of 5 bubbles 263daryls, 17 May 2016 | Read review
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