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We have always heard of rocky point and las palmas, finally went and had a great new year. It was perfect for the kids. WE ALWAYS FELT SAFE AND RELAXED. We had some issues and Michael fixed it right away. Front desk very friendly and...More
Like the title says we would of expected to have found the house we stayed in(Villa #1), in better conditions. Main shower never gave us warm water,roaches in the main areas, lights in restroom didn't work the door to the garage had no door knob...More
We stayed in House # 6 on the Beach. Got there and there were ants everywhere Hubby went and bough bug spray...in the morning there were over 20+ dead roaches everywhere! I went to complain and they sent a maid to clean them up...nothing else....More
13 Thank TontoFam
Response from LasPalmasPP, Director of Sales at Las PalmasResponded 1 October 2014
First of all, Please accept our Sincerest apology for any trouble or inconvenience we may have caused you.
And thank you for taking the time to tell us why our service did not meet your expectations.
We have every desire to address your...More
The overall stay was great. Staff super helpful. However, some rooms are privately owned and booked by third party, if they are not on the premiss. You may not be helped by the Paloma's staff. not a big deal, just plan ahead as their office...More
Las Palmas are mostly privately owned condo's and beach homes so... ask lots of questions and come OVER prepared. The location truly is on a nicer strip of sand and beach and the walk to the ocean water is very short, even from one of...More
Response from LasPalmasResort | Property representative |
No. Extra wristbands are not available for purchase. If you have a guest that is visiting Security will assign them a visitor wristband that allows them on the property; however they are not allowed to use the pools. Your... More
No. Extra wristbands are not available for purchase. If you have a guest that is visiting Security will assign them a visitor wristband that allows them on the property; however they are not allowed to use the pools. Your visitors can go to the beach with you and the restaurant and bars only. They also must leave the property by midnight.
Thank you for your understanding.
Las Palmas Reservations Management