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Rooms need a lot of maintenance, stuff was breaking off, also We had an Ant's Nest issue right at the porch and the kids were getting bit by them, we told the maintenance guys and took 2 days to get rid of them with some...More
Stayed at villa 16, awesome place for large groups, easily houses about 10 to 12 people comfortably. FREE Wifi, villa was fully loaded i would say with the exception of an ironing board and iron. Right on the beach which made the back patio that...More
We stayed in 403B, view was amazing located between beach and kids area. 1st day we noticed there seemed to be a leak in the bathroom (floor was constantly wet). I walked to the front office and advised the reception staff (Ulysses) who stated he...More
A few of us stayed in Baja while the rest stayed in Grande. I rented a room that was supposed to sleep 6; the room I received only had room for 4 and we had 6 people.The pullout sofa couch that was promised when making...More
Nice place looking to go again kids have so much fun at the pool ,the biggest slide wonderful I'm planning on going back this summer but the price is too high ...the food was excellent my kid liked the Buffalo wings also the quesadillas. I...More
Response from LasPalmasResort | Property representative |
No. Extra wristbands are not available for purchase. If you have a guest that is visiting Security will assign them a visitor wristband that allows them on the property; however they are not allowed to use the pools. Your... More
No. Extra wristbands are not available for purchase. If you have a guest that is visiting Security will assign them a visitor wristband that allows them on the property; however they are not allowed to use the pools. Your visitors can go to the beach with you and the restaurant and bars only. They also must leave the property by midnight.
Thank you for your understanding.
Las Palmas Reservations Management