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Holiday Inn Hermosillo

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114 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hermosillo
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Showing 52: English reviews
Miami
Reviewed 10 May 2014

Nothing is OK, the check in was a nightmare, took forever to they find a room for me, Platinum member with reservation, almost 20 minutes. Was needed a lot of effort from my side to get a room that was available. Even looks like that the room was renewed, still not good, the aspect is bad, noise from everywhere is...

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Helpful?
Thank Andre O
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate your feedback because it helps us measure the opportunity areas where we have to work to improve the service we are offering to our guest, we will work to be better, if there is anything I can help you with, please let me know. Best regards Gisela Diaz Guest Service Manager divcuartoshinn@vallegrande.com.mx

Lafayette, Louisiana
Reviewed 9 March 2014

We stayed here on a recent business trip. Unfortunately, we do not speak Spanish and much of the staff does not speak English; however, I cannot speak highly enough of the staff's effort to find out what we needed. It may have taken a few extra moments, but once they deciphered what we were saying, they were on it right...

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Helpful?
Thank KatieG958
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate you taking the time to share your experience with us; we are glad to hear that you enjoyed staying at Holiday Inn Hermosillo, we will be grateful to have you back. Best regards Gisela Diaz Guest Service Manager

Pine Valley, California
Reviewed 26 February 2014

I love the food, and the service is excellent.... I love in return again and again.. the menudo, and the special service for omelets and the service is the best in the buffet. the fruit is excellent....and the chorizo, and all the food I loved.... Don't forgot the service is excellent.. The juice and coffee I love...

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Helpful?
Thank Chanyy
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate the comments you made about the food and the service you experienced during your stay with us, these comments are very helpful and they allow us to achieve better quality and service. Thank you. LAET Gisela Diaz Guest Service Manager

Tucson, AZ
Reviewed 12 December 2013

The hotel is in the process of remodeling their rooms. We got one of the new ones, and it was just excellent. Beautiful slate flooring that does not create any echoing, modern look, lots of room, very comfortable bed and pillows. Beautiful grounds in the middle, with lots of grass (perfect if you have kids). Breakfast buffet very Mexican with...

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Helpful?
Thank Maria-Tucson
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate your compliments in regards to the service given by the hotel staff, our remodeled rooms and the food; we are working to improve our facilities to offer you a better stay with us, thank you for your feedback we will pay attention in these opportunity areas. We would be pleased to welcome you back in your next visit...

Crestline, California
Reviewed 27 November 2013

After a long border crossing , and driving from Douglas Arizona, I was ready to stop. The room was nice, well decorated. However the curtains need re-hanging, and the screen was "cabeezled". The restaurant on site was very good. Had Dinner and the Breakfast Buffet. I was in the Back wing, and the window faced the street behind. Not what...

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Helpful?
Thank Aerovergalineas
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We are thankful with your comments; it’s great to hear that you enjoyed your stay with us, we will be glad to have you back during your next visit to Hermosillo. Best regards Gisela Diaz Guest Service Manager divcuartoshinn@vallegrande.com.mx

Redondo Beach, California
Reviewed 5 November 2013

I didn't expect to see the clean, modern, newly renovated room when I checked in. don't let the outside's look fool you. The room is very nice, the sheet is very soft. The staff are friendly. The price is very reasonable. I will definitely come back again.

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Helpful?
Thank Patty T
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

Thank you for sharing your experience with us, we appreciate your compliments in regards to our facilities and the service given by the hotel staff. We would be glad to welcome you back in your next visit to Hermosillo.

Mexico City, Mexico
Reviewed 13 October 2013

This is the worst Holiday Inn hotel in the whole country, old, dirty, "strange", looks like the Bates Hotel "Phsyco". The front desk manager was kind, thats the only thing. Insects in my room, they gave me a dirty room at 1am, so they had to change it... bad, bad, bad...

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Helpful?
Thank Chvalp
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We apologize for the bad experience you had at our Hotel, we really appreciate your comments. We are remodeling the hotel and we would be glad if you give us the opportunity to welcome you back again and if there is something that I can help you with during, before or after your stay with us I will be grateful...

La Cruz de Huanacaxtle, Mexico
Reviewed 3 September 2013

LOVE this motor inn! The reception staff are incredibly accommodating and couldn't be more pleasant! I'm sure that at least half of them are bi lingual which is always a comfort. The rooms are spacious and the bedding is luxurious. They grounds are well groomed and the pool was as clean as can be!!!! The only drawback we found was...

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Helpful?
Thank imsunnyb
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

Thank you for sharing your experience with us, we appreciate the recognition you made to the service given by the front desk staff and our facilities. We will work on training our waiters, all your feedback helps us measure the quality of the service we are offering, so thank you again for your comments. Best regards Gisela Diaz Guest Service...

United States
Reviewed 31 July 2013

We had a one night stay here as my family was going to be using the Hermosillo International Airport the next day. Checked in, the lady at the front desk was very nice and courteous. She even provided us with a city map to facilitate our travel within the city and to the airport. We arrived to the room and...

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Helpful?
Thank Eddie G
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We apologize for the bad experience you had at our Hotel, we really appreciate your feedback; we will take action in the areas of opportunity you mentioned. We closed the pool for a few days because of a problem we had with a small ball that blocked the suction system, the problem has already been taken care of, we appreciate...

Mazatlan
Reviewed 6 April 2013

Very competent staff - all there to please. Room was perfect after a long day of driving. The pool setting is incredible - it make us want to stay longer. We had some strange requests and everyone was met with a smile and prompt service. We could not have been more pleased. Easy to find and quick on and off...

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Helpful?
Thank jojoishere
HolidayInn H, Guest Relations Manager at Holiday Inn Hermosillo, responded to this review

We appreciate your comments, we are glad to know that you enjoyed your stay with us, we hope you come back soon and stay longer, we will be happy to see you again. LAET. Gisela Diaz Room Division Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn hotel is located in the heart of the hotel district of Hermosillo, the capital of Sonora in northwest Mexico. The Holiday Inn is just 20 minutes from the International Airport and 8 minutes to downtown. We are the best place to combine business and pleasure. Our beautiful property of 132 rooms is surrounded by lovely garden settings which can be seen from the balcony of your room, a cozy pool view restaurant, a sport terrace bar with live entertainment on weekends and 6 meeting spaces. Our friendly staff always try to make your stay a pleasure. To satisfy all your needs, we feature wireless Internet in all public areas and rooms. ... more   less 

Additional Information about Holiday Inn Hermosillo

Address: Blvd. Francisco Eusebio Kino s/n y Ramon Corral, Hermosillo 83010, Mexico
Region: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: $63 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hermosillo 3.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hermosillo Holiday Inn
Holiday Inn Hermosillo Sonora, Mexico
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Questions & Answers

Questions? Get answers from Holiday Inn Hermosillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of the courtyard and pool area”
  • View from room facing courtyard
 of 5 bubbles Cars1079, 13 Nov 2014 | Read review
“all the rooms are good even the old rooms have very good beds and have been updated, there is construction so you need to ask. Two floor has no elevator!”
 of 5 bubbles V8183LVclaudiac, 4 Nov 2014 | Read review
“Request a room in the 100s or 200s -- those surround the courtyard and have a shorter walking distance.”
 of 5 bubbles KatieG958, 9 Mar 2014 | Read review
“do not stay in the back wing”
 of 5 bubbles Aerovergalineas, 27 Nov 2013 | Read review
“Bad, Bad, Bad...”
 of 5 bubbles Chvalp, 13 Oct 2013 | Read review
5 of 5