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Hotel Lucerna Hermosillo

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Hotel Lucerna Hermosillo
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135 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Hermosillo, Mexico
Reviewed 18 May 2016 via mobile

Nothing to say, the best hotel in hermosillo with the holiday inn aeropuerto. There is a swimming pool and the staff is very warm. I recommend this hotel without hesitation. For the dinner I would recommend the palominos instead of staying at the Lucerna

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1Thank ericibanez
Shelby Township
Reviewed 21 April 2016

Hummingbirds in the garden, beautiful pool-side breakfast, lunch, dinner options, nice gym. The service here is terrific. Present, but not obtrusive. Reasonably priced for US business traveler. Comfortable beds, lots of pillows, good climate control in the rooms.

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Thank GlassHalfFull13
Hershey, Pennsylvania
Reviewed 21 March 2016

This is always my hotel of choice in Hermosillo...English speaking and friendly staff, decent location (Palomino's and Walmart/Oxxo are very walkable). Good food and drinks at the restaurant/bar...also a nice pool area to relax.

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Thank Brian S
Monterrey, Mexico
Reviewed 2 February 2016

I come often to this hotel and it´s the first Christmas Holidays I find it half empty. In previews years, it was hard to make a reservation at the end of December. This time I found the staff limited (difficult to find a bellboy), the fruit in the breakfast buffet was terrible, and they improved the guest´s room with USB...

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Thank RicherTrips
Escalquens, France
Reviewed 19 January 2016

Well located, in the center of hermosillo, not far from good restaurants. Good service and breakfast buffet. Room are ok, with tv, wifi, air conditioner and king size bed, but old style. Fitness center is well equipped. More expensive than other hotels of the same category

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Thank cyrille d
Springfield, Virginia
Reviewed 19 January 2016

The hotel was conveniently located, the room was clean and well appointed, and the pool was beautiful. The breakfast was amazing and had lots of choices and would be one hotel where I would stay for dinner. The front desk was very helpful in terms of places to visit and dine. Overall a great stay and would highly recommend.

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Thank HalibutVA
San Diego, California
Reviewed 10 September 2015

I was in Hermosillo to take care of personal business, hotel is located right by Palacio de Gobierno which was very convenient for me. The room was spotless, with nice views to the City. The food in the restaurant was delicious. The service from each person I had to deal with was excellent. Nice pool. I will definitely return here.

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Thank Alma1010
Virginia
Reviewed 1 August 2015

I stayed a few nights at the Lucerna in Hermosillo, Mexico. My room was excellent except it had two double beds and not one Queen or King bed. I am a huge guy and really need the Queen at least. Breakfast was excellent and the food was of great variety for all tastes. However, the coffee was bit rough and...

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Thank Chapingrande
Maritza M, Gerente at Hotel Lucerna Hermosillo, responded to this review

Thank you very much for your feedback about your feelings during your stay in our hotel. This information help us to improve our service and take care of those detalis that makes to our guest feel in home. We are really sorry for not having available a room with King size bed during your stay, please accept our apologies or...

Mexico City, Mexico
Reviewed 24 June 2015

As mentioned by others, the hotel is clean, the staff is attentive, and the breakfast was great. A clean room is a big deal for me, and the Lucerna room was spotless. The bathroom was well equipped with those items everyone always forgets and there were plenty of towels (oddly, though, no rack at the sink to hang a handtowel?)....

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Thank Swimfins
Maritza M, Gerente at Hotel Lucerna Hermosillo, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Tijuana Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely

Reviewed 23 June 2015

terrible staff! Front office manager is extremely rude. If your name is incorrect or want to have visitors this is not the place. I've traveled 58 countries, hundreds hotels world wide and this hotel is the first hotel I write a bad review. If you forget to add a person as you check in they will not be allowed to...

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2Thank ACE H
Maritza M, Gerente at Hotel Lucerna Hermosillo, responded to this review

Dear Gues We work hard to maintain the highest standards in guest satisfaction. However this time, it wasn’t like that with you and your stay because our restriction to non register people access after 8pm Unfortunately this action we have taken to ensure the safety of our guests, caused inconvenience to you and your company staff who visited you. At...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel Lucerna Hermosillo

Address: Blvd. Paseo Rio Sonora Nte. # 98 | Col. Proyecto Rio Sonora, Hermosillo 83270, Mexico
Region: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: $93 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucerna Hermosillo 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel Lucerna Hermosillo Sonora, Mexico
Hotel Style:
#2 Business Hotel in Hermosillo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Hermosillo staff and other travellers.
3 questions
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over a year ago
San Antonio Mexico
over a year ago
Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from Hotel Lucerna Hermosillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Suite 123. It´s next door to the gym, so the noise can start early.”
 of 5 bubbles RicherTrips, 2 Feb 2016 | Read review
“Rooms facing the pool are quiet.”
 of 5 bubbles emroao, 7 Dec 2014 | Read review
“All the rooms are good!”
 of 5 bubbles V8183LVclaudiac, 4 Nov 2014 | Read review
“i was pretty close to the elevator and even so, the room was very quiet and comfortable, the ones at the interior side have a beautiful view of the gardens and swimming pools; very nice especially at night.”
 of 5 bubbles ricardod793, 21 Oct 2014 | Read review
“All the rooms were pretty nice from what I saw. I had no complaints.”
 of 5 bubbles LosangelesCigar, 21 Aug 2014 | Read review
5 of 5