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Catalonia Yucatan Beach

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Traveller (2841)
Pool & Beach (740)
Room & Suite (456)
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Overview
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“gated community”(157 reviews)
“a la cartes”(150 reviews)
“playa del carmen”(175 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (2,181)
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673
631
215
71
32
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All reviewsgated communitya la cartesplaya del carmensnack barwater shoestapasfishcrepesstandard roomriviera sidejapanese restaurantair transatpure chill out barthomas cooksteakanimation staffsea lions
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911 - 915 of 1,622 reviews
Reviewed 1 May 2013 via mobile

10th - 24th April from U.K The only negative was the quality of the buffet, we found the food to be bland and cold a lot of the time and the quality of the meats and pasta to be quite low (fresh fruits and salads...More

Thank Locomikeey
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 4 May 2013

Dear Locomikeey, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time...More

Reviewed 29 April 2013

April18-25th! Just got back from our third trip to this resort, we love it! We got engaged here on our first visit and we brought back 29 friends when we got married here last year, it only seemed fitting to celebrate our first anniversary here...More

1  Thank Lala7100
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 1 May 2013

Dear Lala7100 Thank you for taking the time to write a review about your last stay with us. We feel very proud and glad to hear such nice comments from our repeat guests, especially since you celebrated such important events as your engagement and marriage...More

Reviewed 28 April 2013

We just got back from a week here and it was an amazing trip....the service from the front desk was fast and pleasant (from Jorge) and we were moved to an amazing room (3131) for a small fee. The extra's we received made it well...More

1  Thank BJ1fromNS
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 28 April 2013

Thank you for taking the time to write a review about your last stay with us and for such nice comments. It is great to know that you had a good time and enjoyed our facilities and services. We feel very proud of the impression...More

Reviewed 16 April 2013

This is a really nice resort with first rate restaurants. The food was consistently good in both the a la carte restaurants and the buffets. The Spa here is modern, extremely clean and had great staff. Lots of exercise equipment and spa facilities - would...More

4  Thank janejo_7
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 18 April 2013

“Enjoyed our stay” Thank you for taking the time to write a review about your last stay with us and for such nice comments. It is great to know that you had a good time and enjoyed our facilities and services. We feel very proud...More

Reviewed 14 April 2013

Period of travel : Easter 2013 (MAR-APR). We originally booked our 2 weeks stay at Catalonia Yucatan. The area is just wonderful....but we ended getting room 1153 + 1152 which were really BAD ! So we were moved quickly (at no additional cost) to the...More

15  Thank dwld26
Response from catrivieramaya1, General Manager at Catalonia Yucatan BeachResponded 18 April 2013

Dear dwld26, Thank you very much for taking the time to write a review of your stay with. We deeply apologize if your stay with us was not a perfect experience since the begining as well as for the condition of the rooms that were...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 144 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 144 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2841)
Pool & Beach (740)
Room & Suite (456)
Dining (286)
Family and Play Areas (38)
Business Centre & Event Rooms (4)
Questions & Answers
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JBCR11
15 May 2018|
AnswerShow all 3 answers
Response from Christine L | Reviewed this property |
It was about $40 US per person per day.. I wouldnt recommend because you can actually eat at all the upgraded restaurants for a small fee. Im sure the pillows are better though. Mot worth it to me.
1
Vote
rameez K
I am going first time Mexico with my wife, I am bit of hesitant after looking at quite a lot bad reviews, as I booked the air transat package without any research. So now after booking I am researching about the place, I am doing other way around. Fact is, I am not fond of expending more on room looks, I hope standard room is just good enough for comfortable sleeping and basic necessities. So I have few questions to ask: 1) how is trip to Marina and how much does it cost to swim with dolphin? 2) About outdoor excursions, any guidance, how was it, where to book and how much is it? 3) Have anyone visited any nearby Cenotes? How do we go there (Walk, Cab, Uber or bus) (e.g nearby Cenote Chac-Mool, Cenote Chakalal, Cenote, Jardín Del Eden, Kantun Chi, Cenote Cristalino, Cenote Azul or Little far cenotes (15-30kms) like Río Secreto, Cenote y Laguna Yal-ku, Aktun Chen Natural Park & Dos Ojos Cenote) 4) Since I have booked standard room, any good location of room preferable? Also inside standard room what do we have, do we have fridge and water bottles? And how safer is the Safe (as I read in few reviews that things get stolen)? 5) Tips - Although in my trip statement from my travel agent, it is mentioned that taxes & tips included, but I believe (as per reviews) you must pay tips there for better service, is it true? And how much tip is the expectation per time? 6) Beach - as a standard packager, how much access of beach is restricted for me, is Lagoon included? 7) Since its an all-inclusive resort, I hope everything is included, is there any food/ drinks or any OTHER activity (beside SPAS) you must purchase within resort? 8) As a standard packager we have 4 la carte for week, where we can eat for other 2-3 days? I am not understanding this part. Does that mean that its only all-inclusive food 4 days? 9)To go out of gated community, can you rent a car (how much if you know), cabs, UBERS or buses? 10) Last but most important question, currency exchange. Is Cancun airport good enough for converting CAD $ to Mex Peso, or gated community or Catalonia resort itself. Which is the best place to get better rates for exchanges. If in gated community, please let me know where. I hope your answers will help a lot of us, first timers. Thanks
15 May 2018|
AnswerShow all 7 answers
Response from returning | Reviewed this property |
One more piece of hard earned wisdom for you, make sure you take the time to tag your luggage with the proper info - name address & name of Resort you are going to as well as length of stay. If it is black personalize it... More
1
Vote
Room Tips
"Most rooms are pool view, can see the ocean from the higher floors."
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"If the view of the ocean isn't important then the Privilege or Riviera side is nicer, but most Yucatan..."
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"Choose another hotel? no AC, pillows were awful...not sure what tip to give."
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"Privileged 3rd or 4th floor provide better view; corner ocean front suite offers 3 balconies"
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