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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
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    03/09/2017 04/09/2017
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    USD 242*USD 346*
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    Traveller (5854)
    Pool & Beach (1608)
    Room & Suite (641)
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    Catalonia Royal Tulum
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    Hard Rock Hotel Riviera Maya
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    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (111 reviews)
    “sea turtles” (266 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
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    Barcelo Maya Colonial
    5,840 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Beach
    8,388 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,129 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Hard Rock Hotel Riviera Maya
    9,366 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,809)
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    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews

    1,161 - 1,165 of 4,527 reviews

    Reviewed 23 October 2016

    We visited on September 3- 10 and stayed in room #8253. We have been to the "Palace" every year since it opened except for one year. Obviously we love it! This year and last year my husband and I brought two additional guests with us....More

    3  Thank gefulton
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 October 2016

    Dear gefulton We appreciate your preference in visiting us and taking the time for sharing your experience. We are in process to change this kind of situations, we will keep working on training to avoid any of this cases in the near future.  We are...More

    Reviewed 22 October 2016

    I love the resort and the people here. They are all friendly, helpful and polite, I like Liz and Manu from the entertainment team. The food is perfect,and delicious. WE like Daniel the waiter from THE BUFFET. I hope I Will come back again next...More

    1  Thank Ludmila I
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 October 2016

    Dear Ludmila I Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. The Staff works really hard everyday so you can enjoy your trip. We hope...More

    Reviewed 22 October 2016

    My husband and I stayed for 7 glorious days at the Maya Palace from September 17-24th. Overall, it was a great vacation from the moment we checked in. Service was wonderful, surrounding were beautiful and the weather was perfect. This was our second stay at...More

    3  Thank Patti P
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 October 2016

    Dear Patti P Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament

    Reviewed 22 October 2016

    We spent our first night of our road trip throughout the Yucatan Peninsula at this resort. The grounds are well manicured. The art work in the lobby is quite impressive. The staff is beyond welcoming and friendly. The cocktails are well drinks, nothing fancy. The...More

    1  Thank LatinaGlobeTrotter
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 27 October 2016

    Dear LatinaGlobeTrotter We appreciate your preference in visiting us and taking the time for sharing your experience. We are in process to change this kind of situations, we will keep working on training to avoid any of this cases in the near future.  We are...More

    Reviewed 22 October 2016

    I did a lot of research on tripadvisor before booking this trip. This was my seventh time to the riviera Maya and was the most disappointing resort I have stayed at. I stayed eight night in September of 2016 with 18 other family members. We...More

    7  Thank Caprisun0325
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 November 2016

    Dear Caprisun0325 We appreciate your preference in visiting us and taking the time for sharing your experience. We are in process to change this kind of situations, we will keep working on training to avoid any of this cases in the near future.  We are...More

    Barcelo Maya Colonial
    5,840 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Beach
    8,388 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,129 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Hard Rock Hotel Riviera Maya
    9,366 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 233 - USD 571 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Booking.com, Cheap Tickets, Hotels.com, Orbitz, Expedia, Travelocity, Cancelon, Hotwire, TripOnline SA, Evoline ltd and getaroom.com so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (5854)
    Pool & Beach (1608)
    Room & Suite (641)
    Dining (601)
    Hotel & Grounds (3320)
    Family and Play Areas (127)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    Hard Rock Hotel Riviera Maya
    9,366 reviews
    3.95 km away
     
    Barcelo Maya Colonial
    5,840 reviews
    .06 km away
     
    Barcelo Maya Beach
    8,388 reviews
    .42 km away
     
    Catalonia Royal Tulum
    7,129 reviews
    1.62 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rbr35
    24 August 2017|
    AnswerShow all 2 answers
    Response from Sungoh3 | Reviewed this property |
    We were just there Aug 9th for 10 nights and even on earlier days, we made it out there by 9, was hard to find a chair with some shade by the pool. If you want to bake in the sun, then you won't have issues finding a spot... More
    1
    Vote
    roz_robin
    23 August 2017|
    AnswerShow all 2 answers
    Response from Sungoh3 | Reviewed this property |
    I think it may depend on what you are wanting to do tour or excursion wise. I had contacted a few companies directly (outside of expedia or such) and using the chat feature, would just receive a discount for x percent off... More
    0
    Votes
    intheport
    22 August 2017|
    AnswerShow all 2 answers
    Response from ScottfromLV |
    I think most of the strictly Pool View rooms would be in the Oaxaca Building. The "Pool View" rooms in the Michoacán Building for the most part are probably also considered "Ocean View", there may be a small handful of... More
    2
    Votes
    Room Tips
    "The Maya Beach Has the Best Value"
    Read review
    "The "deluxe" rooms are close to the pool and the main lobby, which is convenient."
    Read review
    "Stay elsewhere"
    Read review
    "Best rooms are the ones with pool view because they are close to everything but you need to pay for the..."
    Read review
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