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Barcelo Maya Palace

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5,613 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Maya Palace
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Showing 3,694: English reviews
Reviewed 4 days ago NEWvia mobile

Our family of four loved this 5 star all inclusive resort. Beautiful white Sand beaches, The biggest pool we've ever seen, fabulous rooms with rainfall showerhead, amazing selection of food, endless entertainment for the kids and adults. We're here for a week and we just can't possibly do and see everything. So many free activities. Mini golf, water sports, pool...

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4Thank Shay M
Calgary, Alberta, Canada
Reviewed 5 days ago NEW

So it is back to reality ! Family trip the the barcelo maya palace . Unsure what number this trip is to this resort ,but it's in the double digits.once again we were not dissappointed!!! We did a package with transat vacations out of Calgary , February 18 to march 3/17. We are family of 4 . Hubby,2 daughters (...

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5Thank kmcaulay
Lloydminster, Canada
Reviewed 5 days ago NEW

We and two other couples were at Barcelo Maya Palace Feb 28-March 5 2017! It was our 4th time to Barcelo Maya Resorts! The 1st time for our friends! We find the accommodations there to be stylish, clean and very comfy! The staff is marvellous, very accommodating and so friendly, we didn't have anyone seemingly unhappy or unfriendly! The buffets...

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2Thank Mary J
Reviewed 5 days ago NEWvia mobile

Fantastic time at the Palace. My wife, daughter 11, son 9, mother and l. Great for plenty of scenery options, many pools, beach is very clean and beautiful and dozens of eating options. It's BIG, gives you a great opportunity to walk around and check everything out. Everyone was very friendly. We REALLY enjoyed the team at Coral-Selene, Domingo and...

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Thank Todd S
Reviewed 6 days ago NEW

I just returned from a 5 night stay from the Maya Palace. I traveled with 3 small children (5 yo, 3 yo, and 6 mo). To summarize: Pros: Barcy Club (Kid's club) awesome with kids, The Beach was probably one of the best we have been to, Staff was friendly and accommodating with children. Cons: Large property (request Michoachan, first...

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Thank Nishant P
West Fargo, North Dakota
Reviewed 6 days ago NEW

Our entire family (5 of us, kids are 19, 22, and 24) all went with. We had 2 rooms, and stayed and the tropical resort. Staff, accommodations, and food was great! Kudos to the staff at Breakfast in the colonial buffet. Francisco Caamal, Isai, and their assistants made us feel very welcome and special each day. The evening meals were...

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1Thank Taswege
Johnston, Iowa
Reviewed 6 days ago NEW

We stayed 6 nights, March 2017, on a Senior Class Spring Break trip. This Barcelo has 5 connected resorts - they really appear as 1 big resort until you get to know where 1 ends and the other begins. They are tiered, by price and vibe (I wouldn't say there are more amenities at 1 over any others). Top to...

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10Thank B321C
Grand Rapids, Minnesota
Reviewed 1 week ago NEW

We have stayed 4 times at the Barceló Riviera Maya, 2 times at the Tropical, 1 time at the Beach and this time at the Palace. We had a wonderful time and will return to any of the 5 Barceló Resorts in the future. French, Brazilian, Steak House, Tokyo and Italian in Mall Ala Carte restaurants were excellent. Breakfast buffet...

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2Thank Snowbunny00
Portland, Oregon
Reviewed 1 week ago NEW

We were at the property 3 times for concerts. The food buffet was fine, better than normal concert food (it would have been nice to have some variety in the 3 nights). Drinks were good, although the 3rd night they were very watered down. The staff at the venues were AMAZING. Super friendly and non-obtrusive. Atmosphere and sound were great....

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Thank travelfam7700
Reviewed 1 week ago

We have stayed at The Barceló Palace two times. We really have enjoyed our stay both times. It's very clean, nice amenities, the beach is BEAUTIFUL and the service is excellent. The staff treats you like family and are very attentive to all your needs. The room is good but I do think the beds could be a little bit...

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Thank Marisa B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Palace

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico (Formerly Barcelo Maya Palace Deluxe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $363 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace 4.5*
Number of rooms: 756
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room out and change it if necessary.”
 of 5 bubbles BunniBarrington, 21 Mar 2017 | Read review
“Never had a bad room. Lot of walking . Huge resort. If you have major mobility issues this is not for you”
 of 5 bubbles kmcaulay, 19 Mar 2017 | Read review
“Choose the Michoachan building with first floor room (limited elevators)”
 of 5 bubbles 725nishantp, 18 Mar 2017 | Read review
“Ask for close to pools/beach, you may have to "get on a list and come back tomorrow to check". If you are persistent, you may get moved.”
 of 5 bubbles B321C, 18 Mar 2017 | Read review
“Oaxaca building 3rd floor is quiet but still has easy access to everything.”
 of 5 bubbles 886anniel, 16 Mar 2017 | Read review
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