We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 390*
          USD 330*
          USD 390*
          USD 330*
          USD 390*
          USD 330*
          Traveller (5525)
          Pool & Beach (1553)
          Room & Suite (624)
          Barcelo Maya Caribe
          3,098 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,285 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Paradisus Playa Del Carmen La Esmeralda
          6,726 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent61%
          • Very good23%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “fish” (489 reviews)
          “club premium” (234 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Barcelo Maya Caribe
          3,098 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,285 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Paradisus Playa Del Carmen La Esmeralda
          6,726 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Barcelo Maya Palace
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from USD 330.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "d220f0d730f244c09269d5f39c2637a2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":673129,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34391211],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":330,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"d220f0d730f244c09269d5f39c2637a2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":390,"lowestMetaPrice":330,"additionalPartner":false,"highestMetaPriceDisplay":390,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":390,"lowestMetaPrice":330,"highestMetaPriceDisplay":390,"hotelName":"Barcelo Maya Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQyMjBmMGQ3MzBmMjQ0YzA5MjY5ZDVmMzljMjYzN2EyIiwiQUlLIjoiMDc5MDJiZWM3NWJlNDJhZmFhMmNhZTg4OThmMzU1YjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 330", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79024372":"OrbitzEWS","32642419":"Expedia","34391211":"BookingCom","79621828":"CheapTicketsEWS","109231880":"HotelsCom2IB","53947787":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (5,944)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 5,944 reviews

          Reviewed yesterday

          Another great visit to the Barceló Maya Palace. Oceanview room view Premium Level is a choice location. It seems to me that the food at all the restaurants has been stepped up a notch this year. Everything was fantastic. We missed our friends Alejandrina and...More

          Thank Steve H
          Reviewed yesterday

          First time at a Beach Resort. Overall experience was Excellent. I will be returning to Barceló Maya Palace for our next major trip with family and friends. The best fine dining is the Hibachi. A must at least twice a week. I need to book...More

          Review collected in partnership with Barcelo Hotels & Resorts
          Thank scooter2017
          Reviewed 2 days ago

          I really loved this property. The service was excellent and the property was beautiful. I am not a fan of all inclusive but I will say that the food at the buffet was plentiful and good. The restaurants we ate in at night were mostly...More

          2  Thank 181kristak
          Reviewed 2 days ago

          I will start my review by stating that this was our 4th trip to this property and one of dozens of trips made to this region of Mexico. The last time we visited this resort we enjoyed our experience unfortunately time was much different and...More

          6  Thank Melissa S
          Reviewed 2 days ago

          My sister and I take an annual vacation and have stayed at other Barcelo Maya properties in the past (Beach/Caribe and Colonial/Tropical). We have always enjoyed these trips. However, this year we were surprised to find out on our arrival that we had been upgraded...More

          1  Thank Susan P
          Barcelo Maya Caribe
          3,098 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Tropical
          4,285 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          Paradisus Playa Del Carmen La Esmeralda
          6,726 reviews
          #33 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 252 - USD 549 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Puerto Aventuras
          • #3 Business Hotel in Puerto Aventuras
          • #4 Romantic Hotel in Puerto Aventuras
          • #5 Top resorts Hotel in Puerto Aventuras
          • #5 On the Beach Hotel in Puerto Aventuras
          • #5 Luxury Hotel in Puerto Aventuras
          • #6 Spa Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 756
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotels.com, Barcelo, Orbitz, Hotwire, Cheap Tickets, TravelUp, Cancelon, Priceline, getaroom.com, Evoline ltd, TripOnline SA and Hotel.de so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
          • Barcelo Puerto Aventuras ,
          • Barcelo Hotel Puerto Aventuras ,
          • Barcelo Maya Palace Puerto Aventuras, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (5525)
          Pool & Beach (1553)
          Room & Suite (624)
          Dining (573)
          Hotel & Grounds (3104)
          Family and Play Areas (118)
          Bathroom (79)
          Business Centre & Event Rooms (32)
          Nearby
          Barcelo Maya Caribe
          3,098 reviews
          .44 km away
           
          Barcelo Maya Colonial
          5,506 reviews
          .06 km away
           
          Barcelo Maya Tropical
          4,285 reviews
          .10 km away
           
          Bel Air Collection Xpu Ha Riviera Maya
          2,570 reviews
          1.18 km away
           
          Nearby Restaurants
          Jessie Gelato
          320 reviews
          2.06 km away
          Royal Grill
          67 reviews
          2.20 km away
          Terrace Tapas Lounge & Bar
          65 reviews
          2.14 km away
          Cafe Ole
          493 reviews
          2.05 km away
          Nearby Attractions
          Dolphinaris Barcelo
          660 reviews
          .35 km away
          Cenote Jardin del Eden
          251 reviews
          1.51 km away
          Dressel Divers
          363 reviews
          .38 km away
          Flyin Fish
          54 reviews
          1.60 km away
          Questions & AnswersAsk a question
          Julisa R
          Who would I have to contact to get a quote for a round trip transfer directly from the hotel?
          20 May 2017|
          Answer Show all 4 answers
          Response from HBarcelo-Maya-Palace | Property representative |
          Hello, Please contact us at email Vacaciones Barcelo which you may find at the main web page of the Hotel. Thank you!
          0
          Votes
          Google Translation
          docsny
          I'm thinking of going in January 2018 for the crash my playa concert. The concert takes place at the Barcelo Maya. There is an option to go to the Barcelo Palace. How is the palace related to the Maya and are they connected and using the same property? A lot of my friends are staying at the Maya and we want to be near them. To be able to do things with them also.Thank you.
          19 May 2017|
          Answer Show all 4 answers
          Response from HBarcelo-Maya-Palace | Property representative |
          Hello, Barcelo Maya Palace also hosts Crash my Playa guests, you may check this at the main web page of the concerts. Guests staying at palace are able to use service of the rest of the complex but not viceversa. Thank you!
          1
          Vote
          Google Translation
          docsny
          I'm thinking of going in January 2018 for the crash my playa concert. The concert takes place at the Barcelo Maya. There is an option to go to the Barcelo Palace. How is the palace related to the Maya and are they connected and using the same property? A lot of my friends are staying at the Maya and we want to be near them. To be able to do things with them also.Thank you.
          19 May 2017|
          Answer Show all 5 answers
          Response from William Edward C | Reviewed this property |
          The resorts are on the same property and there is a bus that transports you from one to the other, so even if you stayed at the Palace you could meet up with them. We were extremely happy with the Palace but the others... More
          0
          Votes
          Room Tips
          "ask for an ocean view room and you will be very close to the beach"
          Read review
          "Avoid rooms that face the pool. A garden room in the back is quiet and beautiful."
          Read review
          "Michoacán building."
          Read review
          "If you don't want to walk a lot (it's a huge resort), ask for a room closer to the pools and beach."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing