We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Maya Tropical

Save
Traveller (4428)
Pool & Beach (1267)
Room & Suite (341)
Nearby Hotels
See allSee all
Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“yucatan building”(87 reviews)
“seafood”(262 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 375.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "18e499602e5d4fdba6c85cb29ec72b67", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":586540,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35109393],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":5,"year":2018},"checkout":{"day":10,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":375,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"18e499602e5d4fdba6c85cb29ec72b67","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":375,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":375,"highestMetaPriceDisplay":-1,"hotelName":"Barcelo Maya Tropical","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE4ZTQ5OTYwMmU1ZDRmZGJhNmM4NWNiMjllYzcyYjY3IiwiQUlLIjoiNmRiNzcwYzNiMDE5NDcyYzhkM2QyODg2YWU3OGI0MDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/05/2018", "checkOut": "10/05/2018", "lowestPrice": "USD 375", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35109393":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,324)
There are newer reviews for Barcelo Maya Tropical
See the most recent reviews
Filter reviews
3,307 results
Traveller rating
1,753
943
331
170
110
Traveller type
Time of year
LanguageEnglish
More languages
1,753
943
331
170
110
Show reviews that mention
All reviewsyucatan buildingseafoodspecialty restaurantsother resortsgreat resortmini golfbeach grillsclub premiumplaya del carmenkids water parka la cartesjapanese restaurantpalm treesbarcelo mayasteaktequila barbeach resort
FilterEnglish
Updating list...
1,331 - 1,335 of 3,307 reviews
Reviewed 19 April 2016

April 3-13 2016. This is our second time at this resort. Check-in was a breeze, we were the only ones checking in. Cold glass of champagne waiting for us. Asked for a room on the third floor with a king size bed and we got...More

Thank Maria S
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 22 April 2016

Dear Maria S, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical. We are very pleased to know that most of our Staff gave you a good impression....More

Reviewed 18 April 2016 via mobile

Checked into the resort yesterday afternoon. Was under the impression when we booked was that you had access to all 8 restaurants barcelo hotels, excluding those of the palace. Shocked when we checked in the guy mumbled something about making reservations at 2 of the...More

2  Thank Erin Marie F
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 24 April 2016

Dear Erin Marie F, We would like to thank you for choosing Barcelo Maya Tropical to expend your holidays, we regret that your experience during check-in has not been adequate, unfortunately the a la carte dinners are according to the number of nights you stay...More

Reviewed 18 April 2016 via mobile

Our family came for a relaxing but active vacation and the program staff at the Tropical pool were amazing- especially Thomas, Estaban and Cynthia! Always great at inviting us to join, but never pushy, as full as energy and smiles at the end of their...More

2  Thank Lisa P
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 19 April 2016

Dear guest, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation. Regarding our staff Thomas, Esteban, Cynthia and Maria, they will be so happy to hear your...More

Reviewed 18 April 2016

Wonderful stay! Excellent service everywhere at the Barcelo Tropical: -at the Palmeras buffet, special thanks to senor Hector and his staff Antonio, Alejandro Mendez, Aureliano, Maximiliano, Cesar, Flora, Clara, Mercedes and others. -at the Tropical buffet, from all staff and in particular senor Genaro Gonzalez...More

Thank diane_yves
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 19 April 2016

Dear diane_yves, We are very pleased that you have shared your experience at the Hotel Barceló Maya Tropical. Thank you very much from Hector, Antonio, Alejandro Méndez, Aureliano, Maximiliano, César, Flora, Clara, Mercedes. Genaro and Marcos From the palmeras and Tropical Buffet. Oscar, Emy, Esteban,...More

Reviewed 18 April 2016

We arrived home from the Barcelo Maya Tropical Resort after an amazing week with 50 of our dearest friends and family for our wedding .We were there March 26th and left April 2nd. This review is from my view ( the bride & guest of...More

1  Thank wpgjets2016
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 21 April 2016

Dear wpgjets2016, Thank you very much for your comments, which are important for us, as we rely on you, our guest, to tell us how we are doing right and how we can better meet your needs, we really appreciate you are sharing the phenomenal...More

View more reviews
Most Booked Properties in Puerto Aventuras, Mexico
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 198 - USD 420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 198 - USD 420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (4428)
Pool & Beach (1267)
Room & Suite (341)
Dining (340)
Amenities (57)
Family and Play Areas (50)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
H4548ZEjanef
21 April 2018|
AnswerShow all 2 answers
Response from sharonjxn2 | Reviewed this property |
For small purchases you can use pesos.
0
Votes
H4548ZEjanef
17 April 2018|
AnswerShow all 4 answers
Response from Jo444111 | Reviewed this property |
Your best bet, would be to go their website and email management with all your concerns, this way, you’ll get the answers you’re looking for in writing.
0
Votes
Room Tips
"I would stay in the Colonial as it is more central"
Read review
"ask for a poolside room, there is a lot of walking to upstairs rooms."
Read review
"Your reservation doesn't matter - you will be given any room they decide you will have at check in."
Read review
"Ask for room not facing the theater. There is a lot of noise"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing