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Barcelo Maya Tropical

Bookit.comUSD 266*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Barcelo Maya Tropical
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4,312 Reviews from our TripAdvisor Community

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Showing 2,658: English reviews
Los Angeles, California
Reviewed 20 July 2014

I was there last May for a wedding and had absolutely zero complaints. The resort was beautiful, staff was friendly and helpful, food was great and facilities were clean. It was 7 days of heaven and I would go back in a heartbeat. I never had trouble finding a chair on the beach or by the pool. The tennis court...

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Helpful?
Thank PlanetKarim
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear planetkarim, We really appreciate your words regarding Barceló Maya Tropical. Thank you very much for sharing your experience, your scores and recommendations. We look forward to host you. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests with the highest quality services and facilities. Sincerely La Gerencia...

Reviewed 20 July 2014 via mobile

My boyfriend and I spent five days at this resort. The first three days were great no complaints, beautiful beach, great service. However the final two days seemed to be issue after issue. Beginning with our first a la carte, we ordered a bottle of wine for $32, when asked for a receipt were told we couldn't get one and...

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Helpful?
1Thank Amanda N
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Amanda N, First of all we thank you for sharing your experience on Trip Advisor; We would like to take this opportunity to send you a sincere apology for the final impression you took from the hotel. We really sorry for house keeping’s lack of assistance, your objections has been sent to this department to avoid this event to...

Reviewed 20 July 2014

i visited this place almost four years ago when i was a freshman in high school very nice hotel i am going back with my family in two weeks from monday we are very excited to return back it feels like a second home when we visit cancun!!!!!!!!

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Helpful?
Thank Briana V
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Briana V, Barcelo Maya Tropical is lucky to have you as repetitive guest, due to our main goal is to fulfill the expectations of every single guest we have the pleasure of serving we are very happy to know you are coming back. Once again thank you very much; we look forward to see you in a couple of...

Vancouver, Canada
Reviewed 17 July 2014

We just came from Barcelo Maya Tropical and we can recommend everyone who want to spend wonderful holiday. Very large resort, nice hotel room, wonderful gardens, sandy beach, great food, cleanliness, kind people ...amazing!!!!

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Helpful?
4Thank lilaiboba
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear lilaiboba, We really appreciate your words regarding Barceló Maya Tropical. Thank you very much for sharing your experience, your scores and recommendations, we thank you very much for the kind explanation of the Resort. We look forward to host you. Please do not hesitate to contact us any time before you coming back as we are committed to providing...

Sarnia, Ontario, Canada
Reviewed 17 July 2014

Our family just returned from this resort July of 2014. I had never stayed at a Barcelo before and was a bit leery of what we might encounter. However, the Barcelo Maya Tropical I would highly recommend. We have experienced several different resorts in the 4 to 5 star and I place this one high on my list. Service from...

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Helpful?
1Thank Liz N Brad L
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Liz N Brad L, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your family stay at Barcelo Maya Tropical. A hotel is defined by the quality of service it provides to its guests. Since our success is measured by how our guests evaluate our services and facilities, we...

Springfield Mo
Reviewed 17 July 2014

Having stayed at more service orientated all inclusive I am basing this on my prior experiences at other resorts. this is without a doubt a very large resort. each of the resorts in the chain are almost identical with pool, beach layout, outdoor grills etc. food is good, drinks weak, but, what can you expect for the money. if you...

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Helpful?
2Thank jteal
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jteal, We really appreciate your visit and the time taken to write your impression about your stay; Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities. We will work on Pool/Beach cleanness as well as Beverages issues to improve them. Your comments are important to the success of our organization, as we...

Regina, Canada
Reviewed 14 July 2014

My boyfriend and I had a great time at this resort. It was such a big place with lots to do. Food was great, even the buffets! They were very accommodating and got us into a room with a king bed right away (and the pillows were amazing). The only complaint I have about this place was the other people...

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Helpful?
3Thank AlyssaAK
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear AlissaAK, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation as well of your kind recommendation; we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and...

Dawson Creek, Canada
Reviewed 14 July 2014

My husband and I have stayed here twice now and would go back again!! This resort is great for couples and for families. Our first stay here was for our honeymoon. Before we got there we were a little worried about the amount of small children that would be there ( as we were leaving our little girl at home...

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Helpful?
3Thank shary b
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Shary b, Barcelo Maya Tropical is lucky to have you as our repetitive guest, we deeply thank your loyalty to Barcelo Hotels & Resorts, your finest words regarding Hotel Safety is always much appreciated. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and...

montreal
Reviewed 13 July 2014

Just arrived from a destination wedding in Mexico.We stayed at the Barceló Maya Tropical,all of the rooms for the guests(73 or 74 people) were located in the Veracruz building,easy walking distance for everything.Rooms are spacious,very clean and well situated,air condition reallllly works,fridges filled every day,large balconies,perfect for us,and everyone agreed.Food,very good selection at the Buffet,with different theme nights,the a la...

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2Thank dancomontreal
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear dancomontreal, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Our main goal is to fulfill the expectations of every single guest we have the pleasure of serving, since we want them to return home totally satisfied and with the desire...

Ontario, Canada
Reviewed 13 July 2014

we found the last minute deal online at air canada vacations and we thought we'd give it a try. we are pleased with the deal and this resort. It was a bit far from the airport but with the pre-arranged transportation from the airport the trip was bearable. The good: - it's 4 resorts in 1 while there were lots...

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Helpful?
2Thank bazingga_08
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear bazingga_08, We would like to thank you for choosing Barcelo Maya Tropical to expend your holidays. We have read your opinion and really appreciate the valuable time you have taken to share your comments which are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $262 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Barcelo, Hotels.com, Travelocity, Hotwire, Booking.com, TravelUp, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
264 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Veracruz building are the best.”
ggaarlett, 23 May 2017 | Read review
“Ground floor near the pool was our best room. First year we were third floor near the lobby and it was a hike to go to the pool.”
beckyc929, 18 May 2017 | Read review
“Premium Ocean Front Room, was close to the pool bar and beach and offers a great deal at the spa.”
673stevenf, 17 May 2017 | Read review
“ask for a good room.”
sha0071, 17 May 2017 | Read review
“Choose rooms on the second floor, the first floor has bugs and third floor is very humid”
TravelerIK17, 16 May 2017 | Read review
5 of 5
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USD 266* /night
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Prices are for 1 room, 2 adults
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