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Barcelo Maya Tropical

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Traveller (4495)
Pool & Beach (1276)
Dining (346)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“yucatan building”(87 reviews)
“seafood”(262 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,384)
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3,347 results
Traveller rating
1,780
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334
170
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1,321 - 1,325 of 3,347 reviews
Reviewed 9 May 2016 via mobile

My boyfriend and I have literally arrived home today (8/5/2016) from an 11 night stay at the Barcelo Tropical. We cannot fault the hotel in any way what so ever. The service, the food, the atmosphere, the friendliness of all staff, the beach, the room,...More

2  Thank Hayley P
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 20 May 2016

Dear Hayley P, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your loyalty to Barcelo Maya Beach Resort. Our main goal is complete guest satisfaction. We...More

Reviewed 8 May 2016 via mobile

Excellent service and staff.. Entertainment was great. Shout out to Bryan, Estaban, Oscar, David, Cynthia, Emi, Fernando, Toni and all the other Barcelo Life staff.. Food was great!! Hotel was very nice. Grounds were beautiful!..............................................................More

Thank annie7273
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 25 May 2016

Dear annie7273, We really appreciate your visit to Barceló Maya Tropical. Thank you very much for sharing your experience and recommendations. We have compliment Bryan, Estaban, Oscar, David, Cynthia, Emi, Fernando, Toni on your behalf. Our main goal is to fulfill the expectations of every...More

Reviewed 8 May 2016 via mobile

Diego Chaparro is a wonderful bartender! Very funny, polite, and attentive. Definitely go to him if you can. He is absolutely the best! The resort is wonderful. We had an awesome time n plan on coming back in the future. Definitely a place to take...More

Thank lynds1824
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 9 May 2016

Dear lynds1824, We appreciate your recent visit to Barcelo Maya Tropical, and we are pleased that you enjoyed our facilities, we really appreciate your valuable comments, regarding diego Chaparro, we are sure that motivate them to follow a offering a better service every day. Once...More

Reviewed 7 May 2016 via mobile

I'm at the barcelo colonial and it's everything is perfet! Great bartending! Great service! Love the bartenders there!! Very attentioned! Just great in general! Especially Asuncion Solis at the teatro tropical!! Thank you very much!! MikeMore

Thank Q8902EImichaele
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 20 May 2016

Dear Q8902EImichaele, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you, thank you...More

Reviewed 7 May 2016 via mobile

Stayed in Colonial sister property but preferred Tropical Buffet restaurant side because of the personable waiters that spoke and understood English. One in particular remembered my husband from our previous trip. He was a fun waiter named Alfredo Bacab Chi. My husband asked him to...More

Thank GrammaGully
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 20 May 2016

Dear Mr GrammaGully, We really appreciate you are sharing your kind comments on trip advisor regarding the past stay, and very glad to have Alfredo Bacab as members of our Buffet Staff, thank you for mentioning him. Please be assured that the issues you have...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 194 - USD 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 194 - USD 408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (4495)
Pool & Beach (1276)
Dining (346)
Room & Suite (346)
Amenities (57)
Family and Play Areas (51)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
GG124
19 May 2018|
AnswerShow all 4 answers
Response from UGA1 | Reviewed this property |
We had a premium Ocean Front Jr, Suite and we had free wifi. It seemed to work very well throughout the property, just not as good on the beach.
1
Vote
Frank W
17 May 2018|
AnswerShow all 4 answers
Response from Jo444111 | Reviewed this property |
I can’t help you here but I did see gluten free options at the buffet, your best bet would be to email or call them directly via their website, or facebook page. Good Luck, this is a wonderful resort for children!
1
Vote
Room Tips
"All room balconies face each other. Only a few rooms at the front face the ocean but with limited views."
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"best views on 3 floor, Veracruz quieter than Yucatan building, only one elevator per building if you have..."
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"We like staying in the Tropical Veracruz section as it away from the Theater so it is quieter there."
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"Third floor Veracruz building is nice to access the beach."
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