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Barcelo Maya Tropical

5,134 reviews
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Traveller (4260)
Pool & Beach (1221)
Room & Suite (335)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“yucatan building”(88 reviews)
“seafood”(275 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
6 Mar.7 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,134)Write a Review
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Traveller rating
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317
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103
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1,685
908
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165
103
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1,191 - 1,195 of 3,178 reviews
Reviewed 25 April 2016 via mobile

We just returned from our trip with two of our kids a 13 and 11 y.o. This is our 3rd visit to Barcelo and on our trip we have met many returning families for the 4th and 5th time...there are many options here for kids...More

Thank Neta N
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 27 April 2016

Dear Neta N, Greetings from Barcelo Maya Topical, we thank you very much for your letter, your comments are important to the success of our organization. Our main goal is to fulfill the expectations of every single guest we have the pleasure of serving, since...More

Reviewed 25 April 2016

I recently spent 9 days with extended family for my youngest daughter's wedding. Laurence Dzib, bellboy, is exceptional. He arranged transportation, transported bags, helped locate lost items with great efficiency. In the buffet the entire staff was friendly, happy and attentive. Miguel Amaro was superb....More

Thank lsirois247
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 27 April 2016

Dear lsirois247, We really appreciate you have chosen Barcelo Maya Tropical for your daughter's wedding! We thank you for your confidence. The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we...More

Reviewed 25 April 2016

Room was wonderful, pools great, beach very nice except weather didn't cooperate - very rough. Beautiful setting. Wonderful staff, EXCEPTIONAL buffet. Have to watch bar servers as they will serve cheaper stuff even if you have premium band. Tequila Bar great. Ask for "real margaritas"...More

Thank Dawn L
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 29 April 2016

Dear Dawn L, We would like to thank you for the time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical, we want you to know that the comments and suggestions we receive from our guests are taken seriously...More

Reviewed 24 April 2016 via mobile

HUGE shoutout to the poolside staff at Tropical resort-- they were so fun, always willing to rally for a game! Thomas, Estaban, Cynthia, and Angel especially made our visit enjoyable. They're all such great and fun people! We were always stoked to hang out with...More

Thank plocktisadventures
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 25 April 2016

Dear plocktisadventures, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation as well of your kind recommendation to your friends. Barceló Maya Tropical is committed to providing...More

Reviewed 23 April 2016

We had an exceptional experience with Captain Genaro Gonzallez in the Tropical Buffet. He was well trained and went beyond the call of duty to accommodate our every wish. The waiter, Migul Amaro was also attentive and responsive to make our dinner very pleasant.More

Thank Margot N
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 25 April 2016

Dear Elie M, We appreciate your kind comments regarding Captain Genaro Gonzalez and Miguel Amaro and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Barceló Maya Tropical is committed to providing our...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 229 - USD 474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 229 - USD 474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (4260)
Pool & Beach (1221)
Room & Suite (335)
Dining (314)
Amenities (77)
Family and Play Areas (47)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Karla685
24 February 2018|
AnswerShow all 2 answers
Response from Kristin I |
From what I have observed, yes. Table, chairs and a drying rack for swimsuits! First level rooms have a cement patio and chairs.
1
Vote
julie m
23 February 2018|
Answer
Response from rnmn528 |
They will lend out snorkel gear at no charge for one hour per day, depending upon availability. Not sure if you had to leave a credit card for this. The area where you will pick it up is towards the center of the resort... More
1
Vote
Susan D
20 February 2018|
AnswerShow all 2 answers
Response from Gillespie18 | Reviewed this property |
I do believe this to be true. As when I told the driver which hotel to take me to upon arrival was instructed that I was in another. I believe that the colonial and the tropical are the ones that I was interchanged with.
1
Vote
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Room Tips
"All rooms have a Balcony/Deck. Premium Level Rooms in some locations have a Hot Tub / Private Pool located..."
Read review
"The Tropical buildings are very central rooms in the 30-60's are central to the pools, buffet, etc."
Read review
"Bad rooms all around stayed 2 times."
Read review
"We prefer the second floor for more privacy and less humidity."
Read review
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