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Barcelo Maya Tropical

Expedia.comUSD 266*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 513*
USD 266*
USD 513*
USD 266*
USD 513*
USD 266*
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Barcelo Maya Tropical
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4,301 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Maya Tropical
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Showing 2,651: English reviews
Reviewed 3 days ago NEW

This was our first trip to Cancun. Some of the family were a little worried about a trip to Mexico (food, sickness, etc) but we all had a wonderful experience. Lot of variety in food, lots of things to do on and off site, lot of beach to do nothing on, so something for everyone in my family. Veronica and...

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Helpful?
1Thank t b
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear t b, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your comments regarding Marco Salinus, Carlos Argvallo and Carlos Ortiz. Once again thank you very much. We would...

Reviewed 5 days ago NEW

Will come back to this resort Everything you could want and more at a resort with friendly staff beautiful grounds lots of food choices and always felt safe Great family resort well laid out so children's areas were away from the adult areas

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank suzannemaries2017
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear suzannemaries2017, Thank you very much for having choose Barcelo Maya Tropical for your past vacation as well as your kind recommendation on Trip Advisor. It´s good to know that you enjoyed the room and facilities. We would be honor to host you again in the near future. Best Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Toronto, Canada
Reviewed 6 days ago NEW

The pool bar service was always understaffed. The waiters were doing their best but could not keep up with the demand. Other guest were being served before other guests that were already waiting. There is no system in place at the pool bars.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank J4917MTmariap
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear J4917MTmariap Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. The service flaw that you mentioned was shared with our staff involved be sure that all the measure will be taken...

Houston, Texas
Reviewed 6 days ago NEW

Seriously I wanted to love this place and I should have. Relieved the reviews. The rooms are old and musty, sorry but this has nothing to do with the climate but the quality of the buildings which is poor. When we booked the hotel we booked the Colonial and our travel agent confirmed it. Yet, when we get there we...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
4Thank Jamil733
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jamil733, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. It has been...

Reviewed 6 days ago NEW

Our 4th stay (in 3 1/2 years) at the Barcelo Tropical was fantastic. We enjoy snorkeling off the beach every day and this trip was the best! We saw many of the beautiful tropical fish, and twice we saw two different sea turtles,one swimming with us up close and personal. I'd heard they were there and this year I vowed...

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Helpful?
1Thank Woodcal2
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Woodcal2, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your visit Barcelo Maya Beach Resort. Our goal is complete guest satisfaction, and recommend this resort, with our staff like Carlos Ortiz. We look forward to host you again in the...

Reviewed 1 week ago

This resort is impressive. It is massive and seemed to have everything we were looking for - clean, good food, friendly staff, great beach. There were lots of activities to keep us entertained. If you're looking for a relaxing vacation, you'd never have to leave this resort.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
2Thank jenniferZ9500VJ
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear jenniferZ9500VJ, We really appreciate you have chosen Barcelo Maya Tropical for your past holidays! We thank you for your confidence. The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we want you to return home totally satisfied and with the desire to visit us again....

Saint Louis, Missouri
Reviewed 1 week ago via mobile

First of all I almost never write a review but this time it is necessary! Check in problems! Such a big resort and the front desk did not let us check in at 3pm as promised! Check in was after 4 pm! Had problems getting the right room! No matter where you get your room you must walk a lot...

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Helpful?
Thank Catalina325
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Catalina325, Although we sincerely regret your disappointment with your stay in our Barceló Maya Tropical, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. At the hotel we always do our utmost to make sure...

Salida, California
Reviewed 1 week ago

Me and my boyfriend had the most amazing time while on vacation this past week. We enjoyed a stay which was all inclusive. Our first night out we went to the buffet dinner, Alfredo Tina and Vanessa Jimenez were very attentive during our dinner. The atmosphere overall is very nice. The drinks are yummy, the food is great, there are...

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Helpful?
1Thank mishie2010
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear mishie2010, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. DAlfredo...

Eagle, Idaho
Reviewed 1 week ago

This was our second trip to Barceló Riviera Maya. First time we stayed at the Maya Beach. This time we selected the Tropical. The Property: Grounds are beautiful and well cared for. Pools are amazing, there is something for everyone. The beach is long and spacious. We never had to search for a beach or pool chair. Room: Bit of...

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Helpful?
2Thank Jazzy0ne813
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jazzy0ne813, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as...

Reviewed 1 week ago

The staff are so helpful and friendly. Ady with the activities was wonderful. The rooms are clean and well maintained. The grounds are beautiful. This was our second trip and we had a great time. The catamaran expedition would took was a blast.

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Helpful?
1Thank Becky C
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Becky C, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding Barcelo Maya Tropical, we are glad to know you liked the service and location, thank you very much for sharing the positive comments. It´s good to know that you like all of our entertainmer service. The main goal...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $262 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Barcelo, Booking.com, Hotels.com, Travelocity, TravelUp, Hotwire, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#5 Business Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
261 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Veracruz building are the best.”
ggaarlett, 23 May 2017 | Read review
“Ground floor near the pool was our best room. First year we were third floor near the lobby and it was a hike to go to the pool.”
beckyc929, 18 May 2017 | Read review
“Premium Ocean Front Room, was close to the pool bar and beach and offers a great deal at the spa.”
673stevenf, 17 May 2017 | Read review
“ask for a good room.”
sha0071, 17 May 2017 | Read review
“Choose rooms on the second floor, the first floor has bugs and third floor is very humid”
TravelerIK17, 16 May 2017 | Read review
5 of 5
Expedia.com
USD 266* /night
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Bookit.comUSD 266
Barcelo.comUSD 266
TripAdvisorUSD 266
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Prices are for 1 room, 2 adults
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