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Barcelo Maya Colonial

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5,028 Reviews from our TripAdvisor Community

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Showing 2,675: English reviews
1 review
Reviewed 2 days ago NEW via mobile

This is our first time staying here. We are midway through our stay and have had a great experience so far. The staff is always friendly and excited to chat. (Especially if you speak Spanish) I've had one massage with the therapist Coco and she was fantastic. She was knowledgeable and helped me to customize my massage as I am... More 

Helpful?
Thank Diana H
2 reviews
Reviewed 2 days ago NEW

Such a beautiful sprawling resort, great food and restaurants, at the buffet, Moises Guerra and Hugo Castoneda were often our servers, super attentive, funny, and kind! Made our experience even better :) The grounds are beautiful, pools are awesome, and you could always get a lounge chair on the beach!

Helpful?
Thank Joey R
1 review
Reviewed 3 days ago NEW

Friendly, active, and always asking to help you the staff made our family vacation with 14 persons beyond great. When we arrived, it was hard to find dinner reservations for all of us. The management found a way to ensure we had reservations which made it great. Fun activities from water volleyball to soccer in the pool. Would highly recommend... More 

Helpful?
Thank Brian D
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Brian D: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel Maya Colonial and are delighted to read that we were able to match your holiday expectations. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com More 

Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

We went to this resort 3 years ago and thought it was great. The beaches are really large with lots of swimming and places to sit. The food was good with lots of choices in the buffet, great beach side buffet for lunch and good restaurants. Lots of walking which is great exercise but there is also a train to... More 

Helpful?
1 Thank nealssjj
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Nealssjj: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This was my 3rd visit to Barcelo Maya and my favorite yet. Jose Luis Salazar at Captain Morgan grill waited diligently on us each day for lunch and Juan Dela Cruz Alvarado accommodated us at the Santa Fe Restaurant with excellent service. The beach was pristine. The food was plentiful and diverse, and the activities were easy to access and... More 

Helpful?
3 Thank Dodger777
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Many thanks for your contact, It is our pleasure to hear from you again!, we value your preference and we want to thank you for choosing Barceló Maya Colonial as your favorite vacation spot once again, we really appreciate your kind words and the time you have taken to share your experience. We hope to have the opportunity... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Manny was awesome! He walked us through everything from activities to food, excursions, was very friendly and the entire staff made us feel very comfortable and took great care of us! We will definitely be back!

Helpful?
Thank Greg D
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We just returned from a vacation at this first class resort. The accommodation and facilities were exactly what I would hope to find at a resort of this caliber. We loved that there were always available spots on the beach or in restaurants. It is a big property with many guests but there were never any problems finding a sunny... More 

Helpful?
3 Thank Louise W
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. We hope that we will have the opportunity to... More 

Waterdown, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Great beach and pools, very friendly and attentive staff. The entertainment was great. Hats off to Five Star Dance Company from Canada as we would have paid to see it on Broadway!! The Buffet and ala cart restaurants were excellent. We enjoyed the double decker bus service between resorts. We would go back again in a heartbeat!!!

Helpful?
3 Thank rkoneill99
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you enjoyed every time you spend with us. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but... More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Just returned from vacation at this resort. I have been to a number of other southern destinations and none have compared to this experience. The staff was exceptionally friendly and courteous. The food and service at the al la carte restaurants far exceeded expectations and each provided a different cultural experience but it would be difficult to choose any one... More 

Helpful?
1 Thank 204paiget
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Many thanks for your contact and your comments regarding your experience at Barceló Maya Colonial, we are happy we have accomplished your expectations and you enjoyed your vacations. We look forward to hosting you again in the future. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The entertainment was spectacular! Ángel, Adilene, Gillermo, Fernando, Esteban, Bryan, Tomas, Alma, Oscar, and Emy are the best crew here! The shows are very good. The food is amazing! The pool activities are very entertaining! The dance lessons are great!

Helpful?
1 Thank Alexandra G
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $297 - $790 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
456 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All was great.”
 of 5 bubbles W5829ETbriand, 30 Nov 2016 | Read review
“We prefer rooms on the second or third floor”
 of 5 bubbles Traveler4667, 14 Nov 2016 | Read review
“The rooms in the Colonial could use some updating...the outlets are inconvient and could be placed in better locations. ”
 of 5 bubbles JATripReview, 14 Nov 2016 | Read review
“In my opinion a 3rd floor room is the best”
 of 5 bubbles jeridean, 13 Nov 2016 | Read review
“Guadajuala is centrally located - request front of the building. The resort is huge and requires lots and lots of walking.”
 of 5 bubbles melsamsmit, 28 Oct 2016 | Read review
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