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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,235 Reviews from our TripAdvisor Community

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Showing 3,668: English reviews
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Northampton, United Kingdom
Reviewed 2 days ago NEW

We were very impressed with this resort. The facilities are excellent, the layout is superb and the staff were amazing. We had our two daughters with us ages 3 and 9 and this resort was perfectly geared up for them. The kids club runs from 9am-10pm and do far too many activities to mention. The kids immediately felt safe and...

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Helpful?
1Thank Daniel W
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Daniel W, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras . Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplished the goal with you it is very...

South Jordan
Reviewed 3 days ago NEW

We stayed at this hotel for 1 week & highly reccomend it!! It was an all-inclusive hotel with very good security. We felt very safe there. The Hotel had 6 different restaurants to eat at & we ate at 4 of them. The food was wonderful at at all of them along with the staff. The room maids were very...

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Helpful?
1Thank Ron D
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Ron D, On behalf of Dreams Puerto Aventuras Resort Management and Staff we want to thank you for taking the time to share your overview on your stay with us. We're more than glad to know you had an excellent vacation with us and hear that you and your family had a chance to enjoy the restaurants, the professional...

Galva, Illinois
Reviewed 3 days ago NEW

We had a great time at Dreams. The resort is nicely laid out and it was just the right size for us. We enjoyed Francisco at the breakfast buffet every morning. He knew what we wanted after the first day. The beach is great and the water is calm since it's in a small cove. You could walk right out...

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Helpful?
Thank Stephanie W
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Stephanie W, We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. We want to thank you for the beautiful review and we're glad to know that you enjoy the friendly staff , the beach, the rooms and the dolphin area, we know 7 days are not enough to delight the magnificent Caribbean....

Reviewed 3 days ago NEWvia mobile

The size of the resort made it easy to get around quickly. Although, the beachfront could have been a bit larger. The Explorer's Club for kids was such a wonderful amenity. The staff were excellent and they offered a wide variety of activities that were enjoyed by our children. There is a hotel app that we utilized to see the...

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Helpful?
Thank Lisa S
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Lisa S, First and foremost, we would like to thank you for taking the time to share your experience here on TripAdvisor regarding your stay with us at Dreams Puerto Aventuras. We're pleased to hear your family had a chance to experience to enjoy of our available amenities even the hotel app. However, we are pleased to know you...

Ontario, Canada
Reviewed 3 days ago NEW

We stayed with 2 teens & our 8 year old son in 2 adjacent rooms for one week. The resort is on the smaller side making it ideal for families who want that quaint feel. It never took anymore than 5 minutes to get anywhere & the staff really got to know us, as we did them. I can't say...

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Helpful?
Thank HeartMexico
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear HeartMexico, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're very glad to know you had a great vacation with us and were able to enjoy every service we have to offer even the coffee shop. We are happy to know that your room were full the requirements that you needed....

Green Bay, Wisconsin
Reviewed 4 days ago NEW

My wife, two daughters (both 10 and under) and I just returned from 6 nights at Dreams Puerto Aventura Resort and Spa. We truly enjoyed our stay. A couple of quick thoughts that hopefully might benefit others- Positives- Outstanding service was the norm. This includes wait staff, bartenders, maids, etc. Everyone was truly welcoming and did their jobs well. Always...

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Helpful?
2Thank Cory S
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Cory S, We thank you for taking the time to share your recent stay on Tripadvisor. We are more than glad to know that you and your family were able enjoy the staff service, the Explorer Club, the pool and Beach services like the snorkeling, the restaurants, World café, El Patio, el Portofino, the Gohan (the sushi), and the...

Fridley, Minnesota
Reviewed 5 days ago NEW

Low-quality food. Food poisoning on the last day. Promised a dolphin view room, but was not given that. Front desk staff would not acknowledge or accommodate. Super Bowl party was fantastic. Great entertainment staff and shows.

Review collected in partnership with this hotel
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Thank lovekasigreen
Port Coquitlam, British Columbia, Canada
Reviewed 5 days ago NEW

Dreams was comfortable, clean, staff were nice, ocean view was nice, paid extra for ocean view on the floor with the private lounge, food was good. I wasn't "blown away" considering how the Secrets and Dreams resorts are ranted and raved about and for the price, but we enjoyed our stay. Only downside was the excessive noise by intoxicated individuals...

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Thank Renee R
Windsor, Ontario, Canada
Reviewed 5 days ago NEW

Although some aspects of this resort are a little dated and in need of updating, it is a great overall resort. Food is good with plenty of choices. Rooms are comfortable and staff is friendly! The onsite dive shop is excellent.

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Helpful?
Thank f-4nier
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear F-4nier, Thank you for sharing your feedback through this mean. We apologize for not having exceeded your expectations in every aspect of your stay here with us. Your comments are truly valuable for us, as this allow us to improve our service levels and product but we can see you could enjoy the meals and the comfortable room's also...

Houston, Texas
Reviewed 5 days ago NEW

The property is a little dated but, we made the most of it. Lots of kids running around but, that only made my wife miss our kids. The beach is very nice and there are some side pools to view some tropical fish. The food is good and they were very accommodating to our large group of 8. We were...

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Helpful?
Thank Peter V
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Peter V, First and foremost, we would like to thank you for taking the time to share your experience here on TripAdvisor regarding your stay with us. We sorry to hear that our facilities did not meet with your completely approval. However we are pleased to know you have enjoyed our staff's’ exceptional service and you were able to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $290 - $761 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Mexico - Riviera Maya
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
384 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden room - we had iguanas sun bathing really close to us, it was amazing!”
 of 5 bubbles 496danielw, 20 Feb 2017 | Read review
“Ask for a dolphin or ocean view room.”
 of 5 bubbles stephaniew248, 19 Feb 2017 | Read review
“Dolphin view rooms if you have kids”
 of 5 bubbles HeartMexico, 19 Feb 2017 | Read review
“Ocean views are beautiful but also face the pool and can be noisy at all hours.”
 of 5 bubbles ReneeR220, 17 Feb 2017 | Read review
“Plan accordingly if you want to order Room Service... they say 30-35 minutes when it was closer to 45-60 mins ”
 of 5 bubbles johannasU2600WN, 17 Feb 2017 | Read review
5 of 5