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Barcelo Maya Caribe

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3,000 Reviews from our TripAdvisor Community

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Showing 1,537: English reviews
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Los Angeles, California
Reviewed yesterday NEW

We just got back from a week long fabulous vacation from Barceló Maya Caribe. This was our first Barceló vacation and I will say it will not be our last! From start to finish we had a fantastic time. I traveled with my husband and 8 year old daughter. I'll break this down into what I want I generally look...

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Thank RadioinLA
Reviewed yesterday NEWvia mobile

Outstanding beach for swimming and snorcheling. Love the modern gym and the Yoga lessions. Great surf ride: Thank you for the great time Luis! Great staff at any restaurant, everything is fresh and offers a great variaty Muchas gracias. The one negative thing is the reception, which is understaffed almost all of the time. I waited 2 hours for check...

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Thank JackieSuiza
New York City, New York
Reviewed yesterday NEW

I picked Barcelo Maya in Riviera Maya based on all of the great reviews that people wrote about this resort and I'm sad I listened. My boyfriend and I just spent this past week at Barcelo Maya Caribe and we will never return. When we arrived to Barcelo Maya Caribe, we immediately asked for an upgraded room, but couldn't upgrade...

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Thank peggysue143
Reviewed 2 days ago NEW

This was our second year in a row coming here and it was even better than the first year. Upon arrival we were greeted at the entrance by Enrique Gomez, the worlds best concierge, he even remembered us from last year. Thanks to Ana Leyva, check in at Club Premium was fast, efficient and fun. We even got VIP bracelets....

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Thank MikeGen C
Baltimore
Reviewed 2 days ago NEW

My family and I’ve traveled to Mexico many time. We used all Grand Bahia resorts, Iberostars and this year spring break first time in Barcelo Maya Caribe. I’ll give you honest positive and negative thoughts regarding this resort from my prospective. Buffet: Main buffet (breakfast, lunch and dinner)- supper delicious food with good service. Beach buffet just start works at...

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Thank Yuriy P
Buffalo, New York
Reviewed 3 days ago NEW

We visited in April for Spring break and traveled with 3 other families. We were overall pleased with the resort. I would recommend this resort as it is great for families. We did not encounter any rowdy spring breakers as mentioned in other reviews. The resort takes their wristband policy very seriously, everyone under the age of 18 gets a...

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2Thank Ahe5travel
Reviewed 3 days ago NEWvia mobile

I am from Miami and came for spring break with my two kids, 23 mo old and 4 yo. Overall experience 6/10, wouldn't return due to lack of customer service only. All 4 Barcelo Hotels are linked. We had upgraded to premium. Pro: 1.amazing pools for kids, 4 of them. Very kid friendly 2. Tons to eat at Buffet all...

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2Thank Karen V
Calgary, Canada
Reviewed 4 days ago NEWvia mobile

We booked the Maya Caribe for the end of March / beginning of April. The resort was lovely except a few things: we happened to be there the same time as Michigan high school spring break which very nearly ruined our vacation. Tip #1 Do check with the resort for any spring breakers. I will say the kids and their...

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Thank Miranda D
East Coast
Reviewed 4 days ago NEWvia mobile

Last week we returned from one week holiday at the Maya Caribe. This was our 5th trip to Barcelo I. Mexico, so we obviously love it there. This year we had a swim up room and it was fantastic! Check in was seamless. We received a bottle of champagne on 4 of the days. Loved that. Wasn't sure why they...

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Thank EastCoastVacationer
Calgary, Canada
Reviewed 4 days ago NEW

We booked this resort (Barceló Maya Caribe) through our travel agent. If you're considering going, I would suggest reading this review. I'll try to keep it brief and highlight the positive and negative: Negative: - Upon arrival, we checked into our room and were quickly disappointed. 1. Dried blood on a pillowcase 2. Safety deposit box was not usable (locked)...

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3Thank MexicoApril2017

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $259 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Barcelo, Travelocity, Hotels.com, Hotwire, Despegar.com, Evoline ltd, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Barcelo Maya Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Spa Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#10 Luxury Hotel in Puerto Aventuras
#11 Top resorts Hotel in Puerto Aventuras
#11 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great tips check, The unofficial Barceló website and the facebook group, barcelo maya beach / caribe / colonial / tropical / palace.”
mikegenc, 24 Apr 2017 | Read review
“We asked to be closest to the beach and pools. We were on the first floor which was nice because we didn't have to climb stairs.”
Ahe5travel, 23 Apr 2017 | Read review
“Choose another resort”
MexicoApril2017, 22 Apr 2017 | Read review
“junior sweet way to go”
aarongodfreynrg, 22 Apr 2017 | Read review
“The suites have great access to the beach and other common areas”
CD_Boston_Traveler, 20 Apr 2017 | Read review
5 of 5