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Hotel Barcelo Maya Beach

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7,610 Reviews from our TripAdvisor Community

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Showing 4,222: English reviews
A TripAdvisor Member
Los Angeles, Ca.
1 review
Reviewed 1 July 2004

Excellent, excellent, excellent. What else can I say? We had an outrageous stay. Everybody at this resort was wonderful. Can't wait to go back. I read reviews prior to going and I worried that I should stay somewhere else. We decided to go anyway. I do not understand some of the people describing the horrible time they had there. We...

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DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Eden Prairie, MN
1 review
4 helpful votes
Reviewed 1 July 2004

We traveled April 1-7 2004. The beach and weather was wonderful. Food: book a dinner at Captain Morgans Restaurant - best food in the resort. Otherwise food was below average. Rooms: Our room was in a great location (get the 2nd floor for better views of pool or ocean) but the room was not very good. I have slept more...

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4Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

Oklahoma
Reviewed 1 July 2004

My husband and I visited the Barcelo from May 16-May23. We truly enjoyed the beautiful grounds and the cleanliness of the property. Here are a few little tidbits, ~Take bug repellent- it was mosquito season while we were there and we got ate up. You might also take an itch relief for the bites. ~Take an insulated mug- this is...

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2Thank DivaSarah
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Dallas, TX
1 review
4 helpful votes
Reviewed 30 June 2004

My husband and I stayed at the Barcelo from June 11-18, 04. We are avid travelers and have stayed at many all-inclusive resorts throughout the Caribbean including Sandals in Jamaica and Moon Palace just south of Cancun. Here's the lowdown of the Barcelo Maya for those of you who are debating wheather to go or not. The good- The grounds...

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4Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
2 reviews
5 helpful votes
Reviewed 30 June 2004

My husband and I stayed at the Barcelo Maya Beach Resort from June 20 - June 27. Our room was very clean and well maintained by the maid. However, don't expect towel swans and fresh flowers everyday, which is what we have experienced at other resorts. The mini bar was always well stocked. The beach is 2.5 km long, beautiful...

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1Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Oakland, CA
1 review
1 helpful vote
Reviewed 29 June 2004

We just returned yesterday from the Barcelo Maya after a fantastic 8 day stay. I can't say enough good things about this place, my wife and kids had an equally great time. The rooms were very nicely finished, nothing cheap about the construction or amenities. The food was excellent, especially the al a carte Mexican restaurant (Didn't try the Spanish...

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1Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 28 June 2004

We went on a cruise last year that stopped at Cozumel and fell in love with the area! The snorkeling, water and scenery was so beautiful! We definately wanted to go back to celebrate our anniversary...So, May 8-13, we visited the Barcelo Maya Beach Resort. We wanted to relax all week...This was the perfect place!!! We were up by 6am...

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2Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Colorado
1 review
2 helpful votes
Reviewed 28 June 2004

My Fiancé and I stayed at Barceló June 18th-25th. Here's the good, the bad, and the ugly! The good- Great shows and entertainment, massages were great, mini-bar was always stocked and bed even turned down with chocolate on night we stayed. The bar staff at the show were great Victor, Julio, all of them! The Mexican restaurant was the best,...

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Helpful?
2Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

ft. worth, texas
Reviewed 26 June 2004

My 14 yr. old daughter and I just got back yesterday from the Barcelo Maya and it was just beautiful! The grounds are wonderful just like all the review say. Just a couple of things that we experienced that other reviews have not addressed. My daughter got sick on our 1st day with a bad case of swimmer's ear that...

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1Thank kagian
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Phoenix, Arizona
1 review
4 helpful votes
Reviewed 25 June 2004

Our group of 17 adults stayed at Barcelo Maya 6/13-6/20/04. Overall we had an excellent time. We have traveled to Mexico before and knew what to expect. We had read about the hard beds, watered down drinks and bland food. We did find this to some degree, but it was not really an issue. The surprising part was the service....

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Helpful?
4Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $283 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
611 questions
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Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade your room”
 of 5 bubbles R6842RRmichaelf, 28 Feb 2017 | Read review
“Don't stay at the "beach" section of this Barcelo complex.”
 of 5 bubbles Mike101065, 23 Feb 2017 | Read review
“Go for the Premium level and get a room close to the beach. The junior suites very good.”
 of 5 bubbles KAL94105, 23 Feb 2017 | Read review
“Beautiful room! Loved it!”
 of 5 bubbles ashleyrhinehart, 22 Feb 2017 | Read review
“room was clean; no complains. ”
 of 5 bubbles 937blancap, 22 Feb 2017 | Read review
5 of 5