We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Barcelo Maya Beach

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Barcelo Maya Beach
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

7,780 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,328: English reviews
Start your review of Hotel Barcelo Maya Beach
 Click to rate
Omaha, Nebraska
Reviewed yesterday NEW

Generally, we had a great experience at Barcelo Maya Beach. While it took us 2 hours to check-in, the rest of the stay was generally very good. The facilities are excellent and the staff was very friendly. Our room as a very long distance from the beach which was disappointing but otherwise all was good.

 Report
Helpful?
Thank Tom E
Dawson Creek, Canada
Reviewed yesterday NEW

I recently returned from a six day stay at the Barcelo Maya Beach April 27/17. I thought this resort was fantastic for all ages. I travelled with a friend for a girls trip. We had a great time. We were very grateful to have been upgraded to a room in the premium section facing the pools and ocean. This was...

 Report
Helpful?
Thank Leanne C
Fort Washington, Maryland
Reviewed 2 days ago NEW

Barcelo was excellent. The staff is wonderful. The check in process of s a lil long and rough but everything else was smooth. Ivan Uh and Nelvy Bautista were our waiters for the majority of our meals and Ivan knew our names , never forgot them and even knew what drinks we wanted. Amazing considering he deals with so many...

 Report
Helpful?
Thank nikcmoore
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

We are here for a wedding. The worst service we ever received in Mexico. They are so short staff that it took us 2 hours to check in. It took the whole wedding party 2 days of numerous complaints to get them to understand the problems we had. It seemed like they didn't care. They kept on blaming the wedding...

 Report
Helpful?
Thank GaryWhiteRock
Stevensville, Maryland
Reviewed 3 days ago NEW

Check in was not exactly pleasant. If it wasn't for another guest telling us to make our reservations for dinner ASAP (before the next bus arrives) it would have been hours before we got to our room. When we were making our reservation for our one dinner we were told that we were going to the seafood restaurant at 6:30...

 Report
Helpful?
Thank Irishsub66
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Irishsub66 Although we sincerely regret your disappointment with your stay in our Barceló Maya Beach, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We were most concerned to read your remarks on the service...

Cold Lake, Canada
Reviewed 3 days ago NEW

We stayed at the Barceló Maya Beach from March 3-17/2017. We were in room 2264 which was great location, close to everything. We traveled with Air Transat and when we landed there was bit of confusion as to which bus was going to take us to the resort. It took approximately an hour of running back and forth but we...

 Report
Helpful?
Thank blairg2004
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear blairg2004 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. We continuously...

Mooresville, North Carolina
Reviewed 4 days ago NEW

My 16 year old daughter and I recently got home from 5 days at Barceló Maya Beach. We loved the beach -- it spans nearly the entire resort complex and has plenty of lounge chairs, even during a very busy week. The pools were nice and clean, and the grounds are well tended. Barceló bills itself as a 5-star resort,...

 Report
Helpful?
Thank AliG8rAli
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear AliG8rAli Although we sincerely regret your disappointment with your stay in our Barceló Maya Beach, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We were most concerned to read your remarks on the service...

The Villages, Florida
Reviewed 4 days ago NEW

Barcelo Maya Beach is one of five adjacent resorts on a beautiful stretch of crescent beach. Our accommodations were very nice. King size bed, a couch, sitting area and desk. The grounds are immaculate but the entire facility is huge. A double decker bus acts as a shuttle between the various sections. Plenty of pools, even a dedicated lap pool....

 Report
Helpful?
Thank Ken L
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ken L Thank you for reviewing your recent stay in our Barceló Maya Beach. It is wonderful to hear we were able to make your stay special. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We thank you for sharing your experience with us and look forward to...

Vancouver, Canada
Reviewed 5 days ago NEW

Well like most of the comments the check in needs to be addressed. Im not sure how a resort can see on tripadvisor many times that the check in is an issue and not do anything about it. We were lucky and got to the front of the line before the crowd got there but still took us over an...

 Report
Helpful?
Thank NWcanada
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear NWcanada Although we sincerely regret your disappointment with your stay in our Barceló Maya Beach, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We were most concerned to read your remarks on the service...

Montreal, Canada
Reviewed 5 days ago NEW

Just returned from the Barcelo Maya Beach Hotel. I cannot speak highly enough on this resort. I will begin with the reception. Could improve (very slow service) not enough staff to accommodate the arrival of people. Resort: Extremely clean Room: Needs to be updated but very clean. Excellent mattress and pillows. Foods: Lots of food choice at the buffet. Excellent...

 Report
Helpful?
Thank ToniB18
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear ToniB18 Thank you for reviewing your recent stay in our Barceló Maya Beach. It is wonderful to hear we were able to make your stay special. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We thank you for sharing your experience with us and look forward to serving...

8,722 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8412)
Viewed
Hotel & Grounds (1575)
Viewed
Pool/Beach Area (2142)
Viewed
Dining (595)
Viewed
Bathroom (97)
Viewed
View from Room (229)
Viewed
Room/Suite (500)
Viewed
Family/Play Areas (180)
Viewed
Business Centre/Function Rooms (31)
Viewed
0:48
Videos (1)
Viewed
Other (3062)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (231)
Viewed
Amenities (93)
Viewed
Beach (13)
Viewed
Deluxe Room (29)
Viewed
Junior Suite Deluxe Ocean View Club Premium (31)
Viewed
Pool (18)
Viewed
Dining (23)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (79)
Viewed
Other (79)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
249.2 km away
Barcelo Maya Palace
Barcelo Maya Palace
#6 of 17 in Puerto Aventuras
5,742 reviews
249.3 km away
Barcelo Maya Colonial
Barcelo Maya Colonial
#4 of 17 in Puerto Aventuras
5,386 reviews
249.5 km away
Barcelo Maya Caribe
Barcelo Maya Caribe
#12 of 17 in Puerto Aventuras
3,006 reviews
Show Prices
Show Prices
Show Prices
249.3 km away
Barcelo Maya Tropical
Barcelo Maya Tropical
#7 of 17 in Puerto Aventuras
4,187 reviews
275.1 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#73 of 213 in Playa del Carmen
11,576 reviews
232.0 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $265 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, BookIt.com, Orbitz, Hotels.com, Barcelo, getaroom.com and TripOnline SA so you can book your Hotel Barcelo Maya Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Mexico - Riviera Maya
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
690 questions
Ask a question
1 month ago

See all questions (690)

Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suites are spacious and nicely done!”
511leannec, 30 Apr 2017 | Read review
“Look at the property map. The adult only side was a far walk and if u prefer to stay on that side, request it during booking.”
nikcmoore, 29 Apr 2017 | Read review
“Upgrade, you will not be disappointed”
tleblanc64, 19 Apr 2017 | Read review
“I always prefer the third floor, privacy and a view, and usually quiet.”
beachcomberdixie, 18 Apr 2017 | Read review
“Rooms 2000 and up are quieter”
jorgetS1147TO, 18 Apr 2017 | Read review
5 of 5