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El Dorado Seaside Palms, By Karisma

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Carr. Cancun - Tulum Km. 95, Puerto Aventuras 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
17 people are viewing this hotel
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Traveller (13598)
360
Panoramas (67)
Pool & Beach (2483)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 20 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
El Dorado Seaside Palms is an excellent choice for travelers visiting Puerto Aventuras, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Free internet access is offered to guests, and rooms at El Dorado Seaside Resort offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of El Dorado Spa are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, parking is available. There is no shortage of things to do in the area: explore popular ancient ruins such as Adoratorio, ruins Chac-hal-al. Enjoy your stay in Puerto Aventuras!
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Game room
Horseback riding
Ski rentals
Skiing
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Nightclub / DJ
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Spanish
11653Reviews3160Q+A100Room tips
Traveller rating
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Popular mentions
Mark G wrote a review Yesterday
1 contribution
The service was amazing. We played all kinds of games and had so much fun. The golden boy(Erik) took care of us and showed us all the games special thanks to Jesus and Fernando . Drinks were great and Gilberto made us all kinds of good cocktails.
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Date of stay: October 2021Trip type: Travelled as a couple
Helpful
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Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma
Responded today
Dear markgD907BS, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Kind Regards Your Hotel Management
Read more
Brooklynn V wrote a review Yesterday
1 contribution
We hung out at guacamayo’s and drank at the bar and played games with the entertainment team! Gilberto at the bar and Erik the golden boy with the entertainment team shout out to Jesus and Fernando as well were amazing! We had sooo much fun :-) first time in Mexico and will definitely be coming back!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma
Responded today
Dear brooklynnv171, Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation. We are thrilled to know you had such a wonderful stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma and cannot wait for you to experience another Karisma experience with us. We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera! Kind Regards Your Hotel Management
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Dylan P wrote a review 19 Oct
1 contribution
We play volleyball, entertainment stuff, and had a ton of wonderful food. I loved the activities especially. The staff is amazing.a big shout out to the sports staff Erik the golden boy, Fernando, Jesus and Thomas the beach butler
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma
Responded today
Dear Pherros128, Thank you for your wonderful review of your experiences at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma. Kind Regards Your Hotel Management
Read more
Craig T wrote a review 18 Oct
1 contribution
We had a good time playing black jack tournament with Erik the Golden boy, he's awesome, also a big shout out to Jesus, Fernando of the team as well, the service, drinks on time and the service it's great. We coming back definitely next year too
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Date of stay: October 2021Trip type: Travelled as a couple
Helpful
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Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma
Responded today
Dear t7932fxcraigt, Thank you for your wonderful review of your experiences at El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma. Kind Regards Your Hotel Management
Read more
G B wrote a review 18 Oct
1 contribution
This trip was awesome!! We had a great time playing volleyball, cornhole, and blackjack!! Ventura took care of us at dinner and Erik and Christoph got everyone involved and having fun! We’ll be coming back as often as we can!
Read more
Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Share
Response from EDSS Sales, Otro at El Dorado Seaside Palms, By Karisma
Responded today
Dear gbN45OW, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Kind Regards Your Hotel Management
Read more
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PRICE RANGE
USD 233 - USD 677 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado seaside hotel, el dorado seaside suites mexico, eldorado seaside suites, eldorado resort, el dorado resort spa, hotel el dorado seaside, el dorado seaside resort, el dorado spa, el dorado seaside mexico
FORMERLY KNOWN AS
El Dorado Seaside Suites - Adult's Only
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
380
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Frequently Asked Questions about El Dorado Seaside Palms, By Karisma
Which popular attractions are close to El Dorado Seaside Palms, By Karisma?
Nearby attractions include Akumal Beach (7.8 km), Cenote Santa Cruz (7.9 km), and Akumal Ecological Guides (7.8 km).
What are some of the property amenities at El Dorado Seaside Palms, By Karisma?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at El Dorado Seaside Palms, By Karisma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Dorado Seaside Palms, By Karisma?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Dorado Seaside Palms, By Karisma?
Yes, parking is available to guests.
What are some restaurants close to El Dorado Seaside Palms, By Karisma?
Conveniently located restaurants include Jessie Gelato, Girafe Puerto Aventuras, and CHIC CABARET & RESTAURANT.
Are there opportunities to exercise at El Dorado Seaside Palms, By Karisma?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does El Dorado Seaside Palms, By Karisma have an airport shuttle?
Yes, El Dorado Seaside Palms, By Karisma offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Dorado Seaside Palms, By Karisma?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at El Dorado Seaside Palms, By Karisma?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does El Dorado Seaside Palms, By Karisma offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.