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Tesoro Ixtapa

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Tesoro Ixtapa
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689 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Reviewed 1 week ago via mobile

Just returned from a 5 day trip at the Tesoro. The front desk staff were very accommodating, friendly and helpful. Baldwin and Cesar were fabulous the whole time we were there, took care of any concerns we had and were happy to do so. Service with a smile will keep us coming back !!!

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Helpful?
1Thank Danielle C
Minnesota
Reviewed 2 weeks ago

The staff are very friendly, the hospitality is superb, the room are very clean and the new decor is beautiful and very refreshing. It means a lot to a customer when you are greeted with a warm smile you first entered the property everyone you encountered had a warm smile and welcomed you! The front desk staff (with a special...

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2Thank mexicomamaMinnesota
Fort Qu'Appelle, Saskatchewan, Canada
Reviewed 2 weeks ago via mobile

We rented a 3 bedroom condo for our family vacation through Airbnb. We chose to not purchase the all inclusive meal package. We bought groceries at the commercia Mexicana in Ziwat. The beaches at this resort are amazing. Warm water, nice sand and waves large enough to boogie board or beginner surf. The pool area was nice, and the staff...

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Thank Michelle J
Calgary, Canada
Reviewed 26 July 2016

Stayed Their for the second time, same as the first.....great place to relax and take a dip in the ocean, all amenities are close by. Downtown Z is just a couple bucks away in the white taxis, food was middle of the scale but you can eat all day long, drink,and relax. People watching is a great pass time to...

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1Thank Tracy351
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Tracy: Gracias por darnos un espacio de tiempo para compartirnos sus comentarios. Para nosotros es un placer servirle y...

Calgary, Canada
Reviewed 31 March 2016

I've stayed at the Tesoro about 12 times now with a timeshare, and each time this experience seems more and more lackluster. It provides the bare minimums, but nothing further. I didn't personally do the all inclusive package but my brother/sister in law did... for one day. The breakfast and supper were both basically inedible, and what was available at...

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7Thank Kguest0612
Phoenix, Arizona
Reviewed 14 March 2016

I own a condominium in the building and was not a guest at the Tesoro. I have seen many negative comments regarding the outdated rooms and furnishings including the old televisions. Last year all of the hotel rooms were completely remodeled. The bathrooms were renovated, bathtubs removed and showers installed with glass doors, new toilets, counters and sinks. all of...

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4Thank Garry C
Reviewed 12 March 2016

This is our second visit at this Hotel Tesoro and as usual we were greeted by the friendly staff and we got a beautiful room. We would not hesitate to recommend this Hotel to our friends. It was a great vacation.

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1Thank Joyce L
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Joyce L, Gracias por compartir sus comentarios con los demás viajeros y por haber elegido nuevamente nuestro hotel Tesoro...

Calgary
Reviewed 25 February 2016

We stayed at the Tesoro and loved it. It is a small property which is exactly what we wanted. The room was clean and lovely. The best part are the staff, from the front desk to the servers everyone is so helpful. This is the second time I have stayed and am planning on going back next year. It is...

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Thank Margo O
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Margo O, Gracias por tomarse el tiempo para compartirnos su buena experiencia con nosotros. Estamos muy contentos de saber...

Timmins, Canada
Reviewed 12 February 2016

Where do we start. We would never go back here again. 95% of the staff could not speak English. Bar fridge that was to be stocked daily, contained 3 cans of pop and 2 water bottles, we had to ask everyday to get it filled. Wanted to put our passports etc. in the safe when we got there, but had...

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48Thank rubycrites
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada rubycrites: Muchas gracias por brindarnos un espacio de su tiempo para regalarnos sus comentarios. Lamentamos profundamente que la experiencia...

Delta, Canada
Reviewed 9 February 2016

2nd time back to this resort in two years I have to say the place has gone down a bit since my last visit Food quality not as good Although it was fairly clean it was not as clean as I would have expected There now is no smoking on the resort property unless your at the beach The staff...

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5Thank gerry t
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Gerry T: Previamente agradecer por tomarse un espacio de su tiempo para compartirnos sus comentarios. Lamentamos que su estancia...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Concierge
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
With views of the sparkling Pacific and tropical mountains, this breathtaking resort features 203 rooms that cater to families, honeymooners and friends seeking the Treasure of tranquil waters, golden shorelines and year round sunshines in a vibrant Mexican destination.This All Inclusive resort is plenty of additional packages for Free Weddings, Conventions, Graduation Trips as well as Packages that include a Dolphin Encounter or SPA Massages. If you are looking for the secluded atmosphere of a Fine Dining place, just make a reservation to EL MESON, the Specialty Restaurant or even better, if you prefer to be in your room, we offer the possibility of asking for Room Service, free of charge (1 daily). In Tesoro Ixtapa you will find another exclusive jewel. If you feel hungry at midnight or coming back from the party, you will feel like at home, going down for some snacks like Nachos, Hot Dogs or sandwiches accompanied with beer or sodas...at the 7/24. And the best thing is that this is also included !!!! If you are looking for Location... This is the place to be, because it is located at the heart of Ixtapa, so you will be walking distance from the most important and commercial areas of town, as well as in front of the Golf Course or walking distance from de Marina Ixtapa. ... more   less 

Additional Information about Tesoro Ixtapa

Address: Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $145 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tesoro Ixtapa 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Tesoro Ixtapa Hotel Ixtapa
Ixtapa Tesoro Hotel
Tesoro Hotel Ixtapa
Hotel Style:
#10 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Tesoro Ixtapa staff and other travellers.
29 questions
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2 months ago

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Questions? Get answers from Tesoro Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“every room has an ocean view. All rooms have been updated.”
 of 5 bubbles mexicomamaMinnesota, 5 Jan 2017 | Read review
“Worst room is over the rear Lobby entrance, ask for upgrades, wifi in lobby only”
 of 5 bubbles Tracy351, 25 Jul 2016 | Read review
“The wifi works better in the lobby.”
 of 5 bubbles joycel899, 12 Mar 2016 | Read review
“Choose a different resort”
 of 5 bubbles rubycrites, 11 Feb 2016 | Read review
“We had 154 great room large balconey”
 of 5 bubbles gerryt106, 9 Feb 2016 | Read review
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