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Ixtapa Palace Resort & Spa

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Traveller (74)
Pool & Beach (23)
Room & Suite (16)
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Overview
  • Excellent51%
  • Very good23%
  • Average7%
  • Poor5%
  • Terrible14%
Travellers talk about
“playa el”(2 reviews)
“quiet resort”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (164)
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44 results
Traveller rating
13
11
5
3
12
Traveller type
Time of year
LanguageEnglish
13
11
5
3
12
Show reviews that mention
All reviewsplaya elquiet resortrooms are comfortablewalking distancejust returned from a weekkitchenetteleonelclassespoolspalmarzumbalocalsaccommodationstennis
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1 - 5 of 44 reviews
Reviewed 3 weeks ago via mobile

My family has been coming here for years. In fact, I met my wife while staying here in 1990. The staff is always helpful and pleasant. Rooms are always clean and comfortable. The big pool with the tremendous waterfall and swim up bar is always...More

Thank JS4419
Reviewed 9 May 2018

It’s so old and lack of maintenance that the phones do not work, so if you need something you have to walk to the administration to see is there are some body to help you, even they do not have a local phone number to...More

Review collected in partnership with RCI
1  Thank acotaa
Reviewed 2 May 2018

the palace resort was just ok. there was no phone, the tv was to small, the tv picture had a lot of snow on the picture. the a/c was either on or off, not variable. the slide on the pool was never turned on, and...More

Review collected in partnership with Armed Forces Vacation Club
1  Thank n0tall0wed
Reviewed 2 May 2018 via mobile

Staff is very professional and helpful, you don't have to know a lick of spanish. Everything is close by, beach is in walking distance. Has a lot of activities to do at resort my favorite is gym, attached water park, mini golf and racquetball courts.

Thank WorldTraveler4Life91
Reviewed 18 April 2018

This hotel is very friendly and the staff at the desk, Leonel and Tanoco (sp) were helpful with various questions we had. The location is super with bus service almost right outside the door and the restaurant inside was excellent. Having a bakery right next...More

Review collected in partnership with this hotel
Thank Mariane W
View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
USD 61 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 61 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Pool & Beach (23)
Room & Suite (16)
Dining (3)
Family and Play Areas (4)
Questions & Answers
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vbpatti
17 May 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
There are 2 public beach entrances, each about 5 and 7 minutes away in walking distance. There are also 17 beaches which make the region attractive. Each of these 17 beaches are unique. For example, LAS GATAS is great for... More
0
Votes
generalB2013
9 February 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
Our rooms do not include a washer and dryer, but you may ask for washing service at the front desk. There is a fee for this service.
0
Votes
sunseeeker
10 February 2015|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
We want every guest to leave with a positive experience. Many of our employees become great friends with return guests who visit us year after year. Our manager does his best in trying to meet special requests as long as... More
0
Votes
Room Tips
"We stayed on second floor in the farthest room from the main desk. It was perfect as we got to see several..."
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"Just don't go."
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"Don't stay here."
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"If you're on an extremely tight budget go ahead and book but check the beds!!!!!!"
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