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Park Royal Ixtapa

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Traveller (658)
Room & Suite (180)
Pool & Beach (146)
Overview
  • Excellent21%
  • Very good44%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“el pescador”(18 reviews)
“la veranda”(7 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)
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545 results
Traveller rating
109
241
109
61
25
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LanguageEnglish
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109
241
109
61
25
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All reviewsitalian restaurantel pescadorla verandapescador restaurantsnack barhigher floorsales peoplepresidential suiteat noonnachosfrench friesocean viewmain lobbyall inclusive hotellobby arealarge poolbreakfast and lunch
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1 - 5 of 545 reviews
Reviewed 1 week ago

It was a really bad experience, somebody scratched my car in the hotel parking lot, it supposed to have 24 hour security, it was a really bad experience, I really prefer the barcelo, has better service, the bathroom was flooded tooMore

Thank Luis Eduardo F
Response from HGaleana, Gerente at Park Royal IxtapaResponded 5 days ago

Dear Luis: Thank you for choosing to stay with Park Royal Ixtapa on your recent vacation. Your message has reached us in several ways and we have sent you an answer to your personal email, Park Royal has offered you an apology and our position....More

Reviewed 1 week ago via mobile

I am greatly disappointed with this all inclusive hotel. Where to begin, a family with children with disability we’re not respected nor welcomed in this facility. They charge their clients at the price they see the family fit. If they notice your from outside of...More

Thank Julian Z
Response from HGaleana, Gerente at Park Royal IxtapaResponded 1 week ago

Dear Julian Zamudio: Thank you for spending your holidays with us. It is very sad everything you tell us, because our daily work seeks to satisfy the expectations of our customers, you are our priority. we would like to help us more, we will contact...More

Reviewed 1 week ago

was very happy, the room was clean every day, the secice was good too ,we wil go going . only thing that we were a couple and in the hotel was to much kids.. but is was good . bar of the hotel was excellentMore

Review collected in partnership with this hotel
Thank Sylvia R
Response from HGaleana, Gerente at Park Royal IxtapaResponded 1 week ago

Dear Sylvia: It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we complished it. Thank you for stay at Park Royal Ixtapa, we are certain...More

Reviewed 5 June 2018

Just returned from staying at this resort. It is a really nice resort on a beautiful beach! The resort was "extremely clean" which was very nice. We had maid service daily and they included little "Towel characters" each day like you get on a cruise...More

1  Thank cstaat1
Response from HGaleana, Gerente at Park Royal IxtapaResponded 6 June 2018

Dear Guest: Thank you for your preference and for your kind review, reading such positive reviews motivates us to work hard in order to improve every day. We will be pleased to host your holidays in the near future, you can rest assured that it...More

Reviewed 12 May 2018

We have stayed at Park Royal in Ixtapa three times so far. Pros: 1. The staff is friendly and helpful. 2. The food is pretty good. There is a buffet for breakfast, lunch, and dinner. The breakfast buffet is good. We generally have omelets, fruit,...More

2  Thank 207britt
Response from HGaleana, Gerente at Park Royal IxtapaResponded 13 May 2018

Dear Guest: Thank you for your preference three times with us is an honor. Your words are very constructive and encourages us to work hard in order to improve every day. We look forward to your next visit to make your stay even more pleasant...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 105 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Ixtapa
#5 Family Hotel in Ixtapa
#6 Family Resort Hotel in Ixtapa
#7 Ocean View Hotel in Ixtapa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Ixtapa
#5 Family Hotel in Ixtapa
#6 Family Resort Hotel in Ixtapa
#7 Ocean View Hotel in Ixtapa
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (658)
Room & Suite (180)
Pool & Beach (146)
Dining (95)
Amenities (41)
Family and Play Areas (26)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RodandMarilyn
20 July 2018|
AnswerShow all 5 answers
Response from LindaF54 | Reviewed this property |
We had a balcony facing the pool/ocean, we were in the corner and we had shade from the palm trees, it was perfect. If you are direct on the ocean you may not have shade.
0
Votes
Rachel C
1 April 2018|
AnswerShow all 4 answers
Response from HGaleana | Property representative |
Dear Rachel:You can rent in down town of Zihuatanejo Greetings
0
Votes
Google Translation
Allie K
8 March 2018|
AnswerShow all 12 answers
Response from winnipeg56 | Reviewed this property |
We felt very safe, we walked off the resort every night. Always be careful in the evenings walking anywhere and travel smart. It is a tourist area , lots of people around.
0
Votes
Room Tips
"rooms above floor 3"
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"yes becouse the was always clean"
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"All rooms have beautiful Ocean Views."
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"Most of the rooms have an ocean view. They will try to upsell you to an ocean view but the upsell isn't..."
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