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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,168 Reviews from our TripAdvisor Community

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There are newer reviews for Sunscape Dorado Pacifico Ixtapa
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Showing 1,401: English reviews
Surrey, North Dakota
Reviewed 1 week ago

The service at this resort was exemplary. We were met at the airport by Enrico, the Air Canada Representative, and driven to the Sunscape in a big bus. During the drive there, Enrico did an excellent commentary about the landmarks along the way. This helped us plan for future trips around the area. We actually felt like celebrities when we...

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1Thank Lorru9145
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Thank you very much for taking the time to share your experience with us. We are very pleased that you enjoyed your vacation at our Resort and that we met your expectations. Your review only strengthens our commitment to customer satisfaction. We look forward to seeing you again in your home away from home, and be part of your 51th...

Victoria, Canada
Reviewed 1 week ago

This is my fourth time to Ixtapa and second to Sunscape. I have stayed at the Tesoro as well as the Barceló. Sunscape has offered the best service in all areas. The beach, bar, and restaurant services are particularly sensational. We preferred to eat at Blue Water most lunch times, as the atmosphere was so relaxing - and they made...

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1Thank jmkmaan
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for taking the time to share such a nice review of us. It's an honor to hear this kind of comments of you, they very nice. We are very pleased to know that we met your expectations and beyond. We...

british columbia canada
Reviewed 1 week ago

My wife and I traveled to Sunscape Dorado from April 8-15, 2017. We flew with Westjet and all flights were on time and the Westjet staff was fantastic. But you want to hear about the resort so here it goes. Check In: We arrived about 45 minutes ahead of everyone else as we took a taxi as opposed to waiting...

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1Thank hevymud
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at the hotel. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. I will share your comments with David...

Grand Rapids, Michigan
Reviewed 1 week ago

I'll try keep this relevant to the hotel and to the point. My wife and I are professionals in our mid 40's. We both speak fluent Spanish and travel to Mexico at least twice a year. We booked an all inclusive through Apple. Not recommended. THE GOOD + Weather in Ixtapa was excellent. Hot during the day and cool at...

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3Thank Anubitipo Z
Reviewed 1 week ago via mobile

Just spent an awesome week in Ixtapa Mexico staying at the Sunscape Dorado. The facility was awesome and the service was outstanding......best resort so far....even better than the 5 plus I have been to. First, rooms were very clean and fridge was always stocked with lots of water on the request of a few pesos. Antonio, our server in the...

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1Thank Marliss E
ontario
Reviewed 1 week ago

Overall, our experience was very good. We had a nice room on the 18th floor overlooking the tennis courts, with a partial view of the ocean and the mountains. The room was clean, a/c worked great, balcony was nice to relax in the morning, the maid service was excellent. Shower worked great, only one evening my friend had a cold...

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2Thank michellefromontario
Brockville, Canada
Reviewed 1 week ago

My group of 5 (friends and family) arrived at Sunscape Dorado Pacifico Ixtapa on April 7th. All in all an excellent vacation. Food was wonderful. Staff was outstanding. We enjoyed trying the different foods especially the breakfasts and the Italian restaurant. Staff were so polite working hard to ensure we we were pleased. The beach was a nice spot. The...

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1Thank bothexted
BRAMPTON
Reviewed 1 week ago

Just got back from Ixtapa last night. The experience was not what I expected of a 4 start all inclusive hotel. First all, there was no wrist band (which I hate with a passion as they always "shrink" and scratch me). We didn't need to make reservation for the a la carte restaurant. The food was good - not lavish...

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Thank Yolanda S
Victoria, Canada
Reviewed 1 week ago

The staff were very friendly, the service was excellent, there was a variety of food. At the Bluewater restaurant you could order from the menu. The Da Mario Italian Restaurant, a dress code, a age limit of 14 plus. The rooms were clean and very little noise. The beech was clean but the water has high waves and a strong...

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Thank jlbienfait
Aurora, Illinois
Reviewed 1 week ago via mobile

We stayed here for 7 nights the last week in March. We loved it. The staff was polite and helpful. Our housekeeper did a great job with our room. Loved the different drinks at the bars. The beach was beautiful. Loved the sunset cruise, turtle and dolphin excursions. The only negatives were that I didn't sleep well on my vacation...

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Helpful?
Thank Mary Kay S

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $201 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
223 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the best view pick a full ocean view room, for the best price go with partial ocean view for the quieter rooms go to the higher floors.”
JonE295, 27 Apr 2017 | Read review
“can't help you - we had a great view but over top of noisy compressors on floor 21”
dkellymac, 24 Apr 2017 | Read review
“Phone ahead and request a full view”
xuamox, 23 Apr 2017 | Read review
“Higher floor with ocean view are great”
armywifepa, 19 Apr 2017 | Read review
“The higher, the better!”
jmkmaan, 17 Apr 2017 | Read review
5 of 5