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Hotel Fontan Ixtapa

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Hotel Fontan Ixtapa
Hotel Fontan Ixtapa
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802 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Reviewed 2 days ago NEW

We stayed at Fontan and enjoyed it enough to return. Great location. Pools were renovated and there is a 16 plus pool with a swim up bar. Only issue is the people who bring their kids to this pool. There are 2 pools for families with kids, security needs to do a better job of keeping them out of the...

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Helpful?
2Thank Angela H
Reviewed 3 days ago NEWvia mobile

We just got back from our vacation and we had a fantastic time! View is out of this world. Hotel is older but well maintained. Staff were great, especially Orbelin and Dalia! Food was really good. Shopping is close by and the bus to Ziwat is only 12 pesos! We highly recommend this hotel, it has everything you need.

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Helpful?
1Thank Natalie H
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Natalie H, Thank you for share such a wonderful review about your recent stay. Certainly, your review motivate us to continue working hard to provide you an incredible positive experience. I will share this with my partners that you mentioned. We will continue working with our renovations program, and we will be glad to have you back in the...

Saskatoon, Canada
Reviewed 3 days ago NEW

Our budget afforded us this resort so we adjusted our expectations accordingly. We certainly feel we got value for our dollar for a week in such perfect weather. Sunwing flights early both arrival and departure. Crowded seats...not the fault of the crew. No complaints on the flights. As always, a few over enthusiastic revellers on the flight out. Not surprising...a...

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Helpful?
Thank judyjudyjudy9
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, i would like to thank you for your recent visit to "Hotel Fontán Ixtapa". Our guest comments are very welcome, your feedback it helps us to improve and provide you a better service in your next visit. We will continue effort to reach your expectations. Our renovation plans is working and i am sure that you will...

Northern BC
Reviewed 3 days ago NEWvia mobile

Excellent location! The hotel is old, but they're working on updating it. Adult only pool is supervised and kids are asked to leave. Drinks are fine- nothin fancy, but not watered down. Grounds and rooms are clean. Food is ok, again nothin fancy. Our room faces the ocean and is clean and spacious. Our request to change rooms to one...

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Helpful?
1Thank RedRam99
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to share your positive experience with other travelers. Your feedback is very welcome. As you saw, we do have remodeling plans as we did with the pools, including restaurants, rooms, lobby area...and handicapped washrooms and access everywhere in the resort. We are glad to hear that you enjoy the service from the...

Surrey, Canada
Reviewed 5 days ago NEW

The location of the resort was great....within walking distance to shops and restaurants across the street. The long beach was great for walking. The restaurants were ok.... good selection at the buffets. The desserts were quite disappointing though. The snack bar was a waste of time....overdone hamburgers and cardboard-like French fries, hot dogs, and usually some type of pasta which...

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Helpful?
1Thank F M
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We appreciate the time that you take to post a review bout your recent stay. Your feedback is very important to us. We do have remodeling plans with rooms as we did with the pool area.We will really be glad to have back and see this changes. Best regards...

Winnipeg, Canada
Reviewed 6 days ago NEW

Pros: Very good staff, location, great beach and shopping, towels, clean grounds, accessible local transportation Cons: weekends were overrun with locals, drinks were watered down, shortage of beach cots

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1Thank cannkj
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for your feedback. We are glad to hear that you enjoyed your stay. Your comments it help us to improve. We hope to have you back in the near future, and enjoy of the changes that we have on list. Best Regards...

Winnipeg, Canada
Reviewed 6 days ago NEW

We came down to Ixtapa for our 1st time from Jan.29-Feb.10, 2017. When we booked this hotel, reviews were 50/50 so, for a great price, we gave it a go. Right from Day 1, problems arose and just kept going. Here's a brief synopsis. 1) Weekends are for locals: The size of the resort triples on weekends, resulting in line-ups...

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2Thank Brett M
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We appreciate the time you have taken to give us a comment about your recent stay. We apologize for the inconvenience during your stay. In the bar we have strict rules of hygiene, in addition to washing with a brush and soap, a solution of iodine is placed. Due to the number of guests we handle, we receive...

richmond
Reviewed 1 week ago via mobile

I'd recommend the place except for having only a handful of beach chairs..!! An ongoing issue despite the reps and guests suggesting it. Lots of loungers poolside but not 'allowed' to be taken to beach. Reason given that the local guests sit on them ( cheap plastic lounge chairs at the beach) en masse and break them... well maybe put...

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Helpful?
1Thank demiany
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post a review about your recent stay. Your comments, are very welcome, they are important and it help us to improve. About the food, we do have a different menu every week. By the beach, we will get more lounge chairs. We are glad to hear that you liked the activities,...

Reviewed 1 week ago via mobile

Hotel was ok for the star rating, but there is a period of 2 hours a day between 5-7 pm there was no place open to eat at the resort. My family was quite disappointed. They had to go elsewhere to eat. Also my adult kids booked the zipline tour through the resort. They were told there we 11 ziplines...

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Helpful?
Thank Barb S
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, i would like to thank you for your recent visit and feedback. Our main restaurant opens from 7 am to 11 am for breakfast, 1 pm to 5 pm for lunch and 7 pm to 10:30 pm for dinner. We do have open our snack restaurant from 12 to 6 pm. We are sorry for the inconvenience...

Mirabel, Canada
Reviewed 2 weeks ago

Just to give you an idea... i'm 47 , been traveling since i'm 18 and this was my 6th time in Ixtapa. I stayed 3 times at the Fontan and 3 times at the Presidente which is now Holiday Inn next door. I was at the Fontan from January 21 to 28 of this year. The hotel is now occupated...

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Helpful?
2Thank DancesWithTheSun
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post your personal review. We do have a lot of Mexican families because that´s what we are: a familiar hotel. We do have security guards all day long taking care of the people do not eat so close to the pools. We do have lounge chairs at the beach, and we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $99 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 473
Reservation Options:
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort
Hotel Style:
#8 Top resorts Hotel in Ixtapa
#8 On the Beach Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fontan Ixtapa staff and other travellers.
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Questions? Get answers from Hotel Fontan Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with balcony”
 of 5 bubbles 975fm, 15 Feb 2017 | Read review
“6-7th floors, main building. Bar fridge. Rooms ending with 39 or 40 are full sun during the day but great for sunset & evenings”
 of 5 bubbles brettm603, 14 Feb 2017 | Read review
“ask for the new rooms, they renovated a few.”
 of 5 bubbles DancesWithTheSun, 5 Feb 2017 | Read review
“Any room with the view of the ocean and mountain.”
 of 5 bubbles sungoddessHamilton, 3 Feb 2017 | Read review
“Balcony is a must for the Ocean View rooms.....”
 of 5 bubbles Marscellas, 31 Jan 2017 | Read review
5 of 5