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Azul Ixtapa Beach Resort & Convention Center

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#8 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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707 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Reviewed yesterday NEW

We arrived at Azul Ixtapa Grande 1 month ago for our wedding. We had over 50 guests from Canada and about 60 of my wifes' family and friends from different parts of Mexico. We are very happy that the resort was able to accommodate our large wedding group. Our wedding coordinator, Rubi Noyola did an excellent job making sure that...

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Helpful?
Thank Jordan K
Reviewed 2 days ago NEWvia mobile

Property is nice. Cleaning staff is fantastic. Lots of pools and activities for children. Kids club runs all day drop you kid off and pick them up for lunch between 1-2 daily and can take them back from 2-5. More of an upbeat vibe than a relaxing vibe. Food quality is not great but adequate. Views and actual restaurant views...

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Thank Curtis N
Reviewed 3 days ago NEWvia mobile

I went with my family including my 5 year old and it was definitely a very family oriented resort which was great. The kids water park was amazing. Kids club was great. I sent my son a few hours a few days and he was well taken care of. The food is okay but depends on your preferences. The staff...

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1Thank Courtney A
Reviewed 1 week ago

The accommodations, activities and staff are amazing. There are activities for all ages including young children. The food is excellent and the staff are fun to be around. The rooms are clean and peaceful.

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1Thank Rickard W
Reviewed 1 week ago

We were looking for a nice place for girl trip. The resort if very nice, great customer service . House keeping cleans twice a day. Staff is amazing and if you get the package of all inclusive you get free sailing, kayaking , snorkeling, paddle boarding and bike tour free. They have multiple pool side bars and restaurants. Drinks are...

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1Thank vanessa s
Richmond
Reviewed 1 week ago

This was our 2nd trip to the Azul, and we have also stayed at the Azul Grand twice. We would certainly return to either, even though this was not our best-of-four experience. We were cared for and consider the area safe, although one must take precautions, as with any trip. The staff is super nice and efficient. The wait-staff are...

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2Thank 2010hometown
Minnesota
Reviewed 2 weeks ago

This is a large resort with good service and numerous well maintained and managed amenities. Popular among friendly locals, great for families with younger (under 12) children and non-spring-breaker adults The good: This property (formerly the Ixtapa Melia) is the “family” side of a larger complex that includes an adults-only property (the Ixtapa Grande) and a convention center between. It...

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8Thank DadB
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Regina, Canada
Reviewed 2 weeks ago

Just returned from a stay at this hotel 2 days ago. I was pleased with the quality and service here. Bar Service - exceptional staff and service Pool area - great, the area for kids was great as well Al a Carte' - always a great meal Buffet - disappointed in selection and food temperature. In fact one night was...

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2Thank whitewine4
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Ontario, Canada
Reviewed 2 weeks ago via mobile

We had a fantastic vacation! This was our first time to the west coast of Mexico. Typically we go to the Caribbean. The weather was fantastic and it was very relaxing. The bus ride from the airport was about 20-30 minutes. They had corona on the bus (2 for $5 American or 50 pesos). I didn't see much American or...

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3Thank sidmyers
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

Reviewed 2 weeks ago via mobile

I just returned from Azul Ixtapa this morning. This hotel is well worth the money. Rooms were great. All ocean view. Maids came daily to clean, and also came at night to turn down the beds and leave more clean towels if needed. The chocolates on the pillow were a great touch. Food was good. 3 A-la-Carts and 3 buffet...

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3Thank Carrie L
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $175 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#5 On the Beach Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
#6 Family Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
143 questions
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Welland, Canada

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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on third floor and closer to convention center have a beautiful views and are quiet.”
 of 5 bubbles vanessasG6968HA, 13 Feb 2017 | Read review
“If staying in the main building, rooms around the centre of the hotel carry noise from the bar. Either end of the hotel will not be noisy.”
 of 5 bubbles whitewine4, 5 Feb 2017 | Read review
“Book Rooms from 1 to 10 side”
 of 5 bubbles YATREEGAN, 30 Jan 2017 | Read review
“Higher floors have better views.”
  • View from our room.
 of 5 bubbles trharts, 17 Jan 2017 | Read review
“We were in the 3rd building (room 3406) it was a bit of a walk to the pools and restaurants.”
 of 5 bubbles nikikiRegina_Sk, 16 Jan 2017 | Read review
5 of 5