We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Resort Ixtapa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,222 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Resort Ixtapa
See the most recent reviews
Showing 737: English reviews
Reviewed 4 weeks ago via mobile

Just finished a week long stay. As most reviews have indicated, the food could be better. Not terrible, just repetitive and blah. We supplemented our meals by heading across the street to the various restaurants within walking distance. Location is great, beach is great and the employees are awesome. My biggest gripe is that we use IHG points each year...

 Report
Helpful?
2Thank Mike W
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Mike W Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. In reference to the points, we are reviewing that topicWe...

Oshkosh, Wisconsin
Reviewed 4 weeks ago

Another year back in Ixtapa. We have stayed here at the Holiday Inn for many years now formerly know as the El Presidente. I would personally thank the staff there from Jorge at the front desk who took the time to accommodate us for our room,housekeeper Angolina,porter Teodra,bar tender's Lucus,Umberto,Ernessto,Orlando,Iisabel,Victor to name a few,groundskeepers ,security and,the wait staff,Tomas,Adrian,Yovani and my...

 Report
Helpful?
1Thank pjkrizsr
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear pjkrizsr Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thanks for four suggestion. Sincerely, The General Management

Reviewed 4 weeks ago

We stayed here for 7 days over spring break and overall we had a great time. We knew when we booked that this was not a 5 star resort and I think that is the reason for some of the lower reviews, this is a 3 to 3.5 star resort so you get what you pay for. The staff at...

 Report
Helpful?
Thank John K
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear John K Thank you for your candid review. We apologize that your recent stay did not meet expectations with the food and beberages. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that...

Reviewed 4 weeks ago

We've been coming here for 20 years. The staff is wonderful! Thank you Jorge, Carlos, Orlando, Humberto just to mention a few!! The only real problems we encounter are the kids around the pool bar. Have complained about this for years but nothing seems to get done. This may be a deal breaker in our decision to return sadly. On...

 Report
Helpful?
Thank Karol F
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Karol F Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we have working in your observations. We hope you will visit us again. Sincerely, The General Management.

fort worth
Reviewed 4 weeks ago

Flew in on Thursday of last week (03/17/17) and stayed a week at the hotel. Knew what to expect (after reading the reviews) so i was not to disappointed except for the hotel on Friday. To many children in the quiet area pool. Where were their parents one begs the question. Stayed pool side 2nd floor (room 2214). The room...

 Report
Helpful?
1Thank FortWorthJeffie
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear FortWorthJeffie Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Madison, Wisconsin
Reviewed 4 weeks ago

I believe this is the first bad review I have given on this site. This was without a doubt the worse place to stay. They couldn't pay me to stay here again. Very first night tables loaded with little tiny ants. Even on the bed sheets and we had them removed daily. TV did not work. Clock di not work....

 Report
Helpful?
1Thank john f
Reviewed 5 weeks ago

This is our first time in Ixtapa and an all inclusive. Normally we stay in VBROs but this was a great change. First, the location is perfect. Right across the street was all the restaurants and stores. The beach is beautiful, lots going on and fun to walk either direction. The rooms were clean and the housekeepers kept towels and...

 Report
Helpful?
Thank Sian I
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Slan L Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Markham, Canada
Reviewed 5 weeks ago

The hotel is well located on a great clean beach. most people who stayed there were families and older folks so it was quiet - no loud drunken students. Front desk staff were very friendly and helpful, as were others. However, the facilities show their age. the beds were soft on one side (close to the reading lamp) and firm...

 Report
Helpful?
Thank naeemsiddiqi
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear naeemsiddiqi Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Milwaukee, Wisconsin
Reviewed 20 March 2017

The Holiday Inn has ruined the relaxing aspect of vacationing in Ixtapa. Breakfast is good, lunch and dinner was terrible. Good thing there is a wonderful town right across the street with excellent restaurants and sports bar with cheap fantastic food. The resort offers 4 day passes for Mexican families that bring a ton of kids. No rules for keeping...

 Report
Helpful?
3Thank aweber24
Manistee, Michigan
Reviewed 18 March 2017

This was our 13th. year at the Holiday Inn (formerly the Presidente) We love the staff, they are all so friendly and helpful and you can always find something you like on the buffets or menu meals. The only complaint I have is all the children at the pool bar. They really need to work on keeping them in the...

 Report
Helpful?
Thank Brenda195205

1,259 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (817)
Viewed
Pool/Beach Area (130)
Viewed
View from Room (64)
Viewed
Room/Suite (106)
Viewed
Hotel & Grounds (134)
Viewed
Dining (50)
Viewed
Family/Play Areas (21)
Viewed
Bathroom (13)
Viewed
Business Centre/Function Rooms (3)
Viewed
3:21
Videos (1)
Viewed
Other (295)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (364)
Viewed
Amenities (46)
Viewed
Oceanfront King (49)
Viewed
Presidential Suite (138)
Viewed
Dining (65)
Viewed
Standard Poolview King (38)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (12)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (15)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ixtapa hotels
0.3 km away
Sunscape Dorado Pacifico Ixtapa
0.4 km away
Krystal Ixtapa
Krystal Ixtapa
#20 of 22 in Ixtapa
690 reviews
0.7 km away
Posada Real Ixtapa
Posada Real Ixtapa
#10 of 22 in Ixtapa
384 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Capella Ixtapa
Capella Ixtapa
#5 of 22 in Ixtapa
650 reviews
0.4 km away
Barcelo Ixtapa
Barcelo Ixtapa
#3 of 22 in Ixtapa
2,364 reviews
1.3 km away
Las Brisas Ixtapa
Las Brisas Ixtapa
#7 of 22 in Ixtapa
1,735 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $169 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, IHG, Orbitz, Travelocity, Expedia, Hotels.com, Despegar.com, HotelQuickly and TripOnline SA so you can book your Holiday Inn Resort Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#11 On the Beach Hotel in Ixtapa
#12 Top resorts Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
80 questions
Ask a question

See all questions (80)

Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had second floor with a garden view. It was quiet and lovely. Some rooms have tiny balconies, we were lucky to get a large one.”
Luaulady495, 23 Apr 2017 | Read review
“The tower is all update, including great beds and AC and all have ocean view.”
GinGer123_11, 20 Apr 2017 | Read review
“the highrise building has only ocean view rooms and that was spectacular.”
seona2203, 10 Apr 2017 | Read review
“Make sure you don't pay too much - it is and old hotel”
Travllindude, 7 Apr 2017 | Read review
“Our room was by the court yard.”
bones6969, 29 Mar 2017 | Read review
5 of 5