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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
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1,120 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Regina, Canada
Reviewed 1 week ago via mobile

We thoroughly enjoyed this hotel. It had everything you need plus the beds are great..best we've had!. The staff were friendly and accommodating. The food was good and always found something we liked. The location is right across the street from shops and it's on large stretch of beach. Most staff speak English although the resort is probably 90% Mexican...

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6Thank Wtnlvr
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Wtnlvr, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 2 weeks ago via mobile

We visited with a party of 12 and while the room we stayed in only had the minimal amenities, it was perfect for us, since we spent limited time in our room. There were many fun activities for the whole family, we loved beach volleyball, water aerobics, water ballon fights and the awesome Mexican Fiesta! The staff was very friendly...

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1Thank Kim n
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Kim n Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Prince George, Canada
Reviewed 4 weeks ago

our room they gave us,was almost the farthest from ocean that they had,asked to be moved,but told none available,we found out the first night,there was a night club across the street ,and played loud music till 5 ,we put ear plugs in and pillow over to help with noise,and we were scheduled to be there 19 days, asked to move...

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Helpful?
4Thank shell552016
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 4 weeks ago

If you get there early the hotel will offer you the possibility to check in early for a price, if you don't want to pay more you need to wait until the check in time even if the room is empty. The food is not good enough, a seafood cocktail that was more likely a Surimi cocktail, the buffets consist...

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Helpful?
3Thank Luis N
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Silver City, New Mexico
Reviewed 4 weeks ago

This is my second time to stay at this hotel (formerly the Presidente Intercontinental). The beds are very comfortable, the rooms and common areas are kept clean, and the view of the ocean excellent. We will stay here again when we return. The staff are very kind and helpful, starting with Jorge at the front desk. There are activities for...

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Helpful?
Thank Travel_rabbit_NM
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Reviewed 30 November 2016

I recently (November 4 to 18) at the Holiday inn Resort in Ixtapa. The staff were very friendly and the service was first rate. The room was kept clean and although it was an old room it was satisfactory (They are going to being upgrading many rooms during the summer). The food was very good with lots of fresh fruit...

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Helpful?
Thank St. Paul's Heal... R
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear St. Paul's Heal... R Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Langley City, Canada
Reviewed 20 November 2016

Great location on the hotel strip. The hotel is right across the street from the shopping centre and local restaurants. Pool view room was nice and we had a very large deck with tables and chairs. Rooms and restaurant have been renovated and are clean with good maid service. Most of the waiters speak English and all very nice and...

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2Thank Hydeaway4ev4
patricia032158, General Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Hydeaway4ev4 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Aberdeen, South Dakota, United States
Reviewed 30 September 2016

Quick review today... We stayed here for a week in March 2016. The location of this Hotel... well there is no better location if you want to visit the shops and bars/restaurants across the street! Which you will want to visit as the Meals here get old after the first day! Food was good not great, drinks on the other...

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3Thank Wayne G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Wayne G Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Monterrey, Mexico
Reviewed 18 September 2016 via mobile

This is my next visit to the Pacific after many years and really wanted to have a good vacations experience. Spent weeks reading Tripadvisor reviews and found it a bit tricky to identify which one was the best hotel option, so I chose the one with good reviews and decent price. This hotel has everything it offers, they have good...

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3Thank DBuentel
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear DBuentel Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Reviewed 14 September 2016

Very clean good food friendly very close to the beach almost all rooms look on the ocean rooms are big enough bathroom cream the personnel will help you if need the hotel is down town Ixtapa so you are close to all the restaurant and the market. Place you just have to cross the road and there it is

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2Thank Carole C
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Carole C Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $168 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG and Booking.com so you can book your Holiday Inn Resort Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#11 On the Beach Hotel in Ixtapa
#12 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
59 questions
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Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer an ocean-view room on the tower - 5th floor or higher with a balcony.”
 of 5 bubbles Travel_rabbit_NM, 16 Dec 2016 | Read review
“Choose a room Pool view 2nd floor!!”
 of 5 bubbles WayneG690, 29 Sep 2016 | Read review
“Higher your room better the vue of the ocean”
 of 5 bubbles 103carolec, 14 Sep 2016 | Read review
“The hotel's beach isn't very safe because it's located on open sea.”
 of 5 bubbles pepebuenavista, 27 Jul 2016 | Read review
“Pool or ocean view”
 of 5 bubbles barbarafornari63, 24 Apr 2016 | Read review
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