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30/07/2017 31/07/2017
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    Krystal Ixtapa

    Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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    Best prices for your stay
    30/07/2017 31/07/2017
    USD 196*
    USD 134*
    SAVE USD 62
    USD 177*
    USD 196*
    Traveller (369)
    Pool & Beach (146)
    Room & Suite (140)
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    2,126 reviews
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    Overview
    • Excellent15%
    • Very good30%
    • Average25%
    • Poor14%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Las Brisas Ixtapa
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    Capella Ixtapa
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    Posada Real Ixtapa
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    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (791)
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    There are newer reviews for Krystal Ixtapa
    See the most recent reviews

    11 - 15 of 343 reviews

    Reviewed 4 April 2017

    This was our third straight year staying at the Krystal for a period of one month, from mid January to mid February. Great beach, the Krystal's location is excellent, you can walk out the front door and you are in the middle of Ixtapa, for...More

    Thank Suzanne C
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 6 April 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We just want to say that we will be more than happy to welcome you once again at this...More

    Reviewed 2 April 2017

    We stayed at the Krystal Ixtapa March 16 th for a week. When we first booked this I was a little skeptical but we were going with 4 other couples . When we first got there the front desk staff was very friendly and helpful....More

    1  Thank Cindy O
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 3 April 2017

    We regret that your stay was not what you expected and we offer an apology for the inconveniences that were presented to you. We appreciate your comments as we can realize that areas of opportunity should be strengthened. Best regards.

    Reviewed 28 March 2017 via mobile

    Extremely noisy between renovation going on daily. Drills, saws, hammers all day long and noise based on general resort design. The absolute worst food I have ever experienced at an all inclusive. We ate out every night, luckily Ixtapa itself is wonderful. Front desk removed...More

    2  Thank Julie K
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 3 April 2017

    We regret that your stay was not what you expected and we offer an apology for the inconveniences that were presented to you. We appreciate your comments as we can realize that areas of opportunity should be strengthened. Best regards.

    Reviewed 25 March 2017

    The hotel: You can tell that this place used to be absolutely amazing but has definitely been weathered by its years of service. The amenities offered are very inconsistent. We had booked with the same agency and room type with another couple and got very...More

    1  Thank Reyyce
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 26 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Reviewed 25 March 2017

    I have been to the Krystal 6 times over the past years, coming from snowy Chicago weather....I've always found it to be excellent. If you think of the thousands of guests who stay there yearly, it puts the few negative comments on Trip Advisor in...More

    Thank ChicagoTerry
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 26 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Las Brisas Ixtapa
    2,126 reviews
    #7 of 22 hotels in Ixtapa
     
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    Capella Ixtapa
    665 reviews
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    Posada Real Ixtapa
    409 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 76 - USD 703 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Ixtapa
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Hotels.com, Cheap Tickets, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Krystal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Krystal Ixtapa Hotel Ixtapa ,
    • Nh Krystal Hotel Ixtapa ,
    • Nh Krystal Resort Ixtapa ,
    • Nh Krystal Ixtapa ,
    • Ixtapa Krystal
    Add Photo Photos
    Traveller (369)
    Pool & Beach (146)
    Room & Suite (140)
    Dining (91)
    Hotel & Grounds (199)
    Bathroom (8)
    Family and Play Areas (3)
    Nearby
    Posada Real Ixtapa
    409 reviews
    .33 km away
     
    Capella Ixtapa
    665 reviews
    2.92 km away
     
    Las Brisas Ixtapa
    2,126 reviews
    1.70 km away
     
    Club Med Ixtapa Pacific
    2,816 reviews
    4.04 km away
     
    Nearby Restaurants
    The General's Sports Bar & Restaurant
    485 reviews
    .45 km away
    Emilio's Pizza
    491 reviews
    .37 km away
    Deborah's Restaurant
    464 reviews
    .49 km away
    Ruben's Hamburgers
    634 reviews
    .37 km away
    Nearby Attractions
    Delfiniti
    406 reviews
    1.42 km away
    Marina Ixtapa Golf Club
    131 reviews
    1.23 km away
    Magic World Aquatic Park
    19 reviews
    .77 km away
    Ixtapa Adventours Guided Tours
    60 reviews
    .29 km away
    Ask a question
    Questions & Answers
    benoit m
    26 April 2017|
    Answer
    Response from Oscar Abel R | Property representative |
    Hi Ben,At the moment they are 4, the two that you mention your and a restaurant of Italian specialties and a snack bar are those that have view to the ocean
    0
    Votes
    Calgal
    18 March 2017|
    Answer Show all 3 answers
    Response from Oscar Abel R | Property representative |
    The cost from Airport to the hotel is $ 470.00 pesos ($ 25.00 usd) two pax, from hotel to the airport is $ 340.00 pesos($ 18.00 usd) two pax.
    3
    Votes
    'Ce L
    11 March 2017|
    Answer
    Response from Mireille Alondr... S | Property representative |
    Good Afternoon, you must pay a taxi around $420.00 pesos There is not buses only save taxi. Gretings!!!
    2
    Votes
    Room Tips
    "Wifi never worked half the time."
    Read review
    "request a room higher than the 5th to get a better view."
    Read review
    "Best views are from the 6th floor and up."
    Read review
    "We preferred the room away from the A/C machinery."
    Read review
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