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03/09/2017 04/09/2017
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    Krystal Ixtapa

    Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    USD 136*
    USD 102*
    SAVE USD 34
    USD 136*
    USD 102*
    Traveller (376)
    Pool & Beach (147)
    Room & Suite (141)
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    Overview
    • Excellent15%
    • Very good30%
    • Average25%
    • Poor14%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Krystal Ixtapa
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    Las Brisas Ixtapa
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    Capella Ixtapa
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    Pacifica Resort Ixtapa
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    Gamma de Fiesta Inn Plaza Ixtapa
    466 reviews
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    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (815)
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    1 - 5 of 345 reviews

    Reviewed 6 days ago

    Stayed at this hotel from February 24 to March 3 2017. My room was on the third floor overlooking the garden and beach. I think you have an ocean view from all off the rooms in this hotel. My room was very satisfying and properly...More

    Thank luckyluc57
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 5 days ago

    Dear Lucky: Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. That is why its hotel Krystal began last December, 2016 a comprehensive remodeling...More

    Reviewed 4 weeks ago

    A place for holidays, not for business (too much noise and faulty WiFi). People at the desk front really need to be couched on service skills. Elevators need huge improvement. There are empty locals at the entrance that can be use for mini markets, as...More

    Review collected in partnership with this hotel
    Thank Una2020
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 3 weeks ago

    Thank you very much, I appreciate you taking the time to leave your valuable comments about our service. I’ve taken note about your comment and I have personally spoken with Elvia and with the maintenance manager and we will act to strengthen our service immediately....More

    Reviewed 4 weeks ago

    We had a really good time staying at this hotel. Staff was always friendly and welcoming! Family oriented place great for families with young children! Food was delicious, but something should be done about the bees and flies at the dining areas.More

    Review collected in partnership with this hotel
    Thank laurazgr
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 4 weeks ago

    Good morning, thank you very much for taking the time to leave us your valuable comments regarding the service. We regret the inconveniences, however thank you infinitely let us know what happens, as we realize our areas of opportunity. I have reviewed your comments and...More

    Reviewed 19 June 2017

    Been going to Ixtapa for about 16 years. We always love it. Use to stay at the Krystal and it was great. Last year we stayed else where because the hotel was not a good place to stay anymore. But because I have fond memories...More

    2  Thank Jan0110
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 20 June 2017

    Good morning, thank you very much for taking the time to leave us your valuable comments regarding the service. We regret the inconveniences, however thank you infinitely for let us know what happens, as we realize our areas of opportunity. I have reviewed your comments...More

    Reviewed 23 May 2017 via mobile

    Earlier i reviewed the Krystal after being woke up by a loud rowdy convention group out in the main courtyard. Not the best time to write a review! My cranky mood kept me from saying what an overall great experience my Husband and I had...More

    Thank Michele M
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 24 May 2017

    Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. Thanks for your comments, wifi is only finished its first stage, we will be starting...More

    Las Brisas Ixtapa
    2,303 reviews
    #7 of 22 hotels in Ixtapa
     
    Capella Ixtapa
    666 reviews
    #5 of 22 hotels in Ixtapa
     
    Pacifica Resort Ixtapa
    1,167 reviews
    #2 of 22 hotels in Ixtapa
     
    Gamma de Fiesta Inn Plaza Ixtapa
    466 reviews
    #11 of 22 hotels in Ixtapa
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 70 - USD 737 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Ixtapa
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, Travelocity, Hotwire, HotelQuickly, HotelsforEveryone, Cheap Tickets and getaroom.com so you can book your Krystal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Krystal Ixtapa Hotel Ixtapa ,
    • Nh Krystal Hotel Ixtapa ,
    • Nh Krystal Resort Ixtapa ,
    • Nh Krystal Ixtapa ,
    • Ixtapa Krystal
    Add Photo Photos
    Traveller (376)
    Pool & Beach (147)
    Room & Suite (141)
    Dining (94)
    Hotel & Grounds (201)
    Bathroom (8)
    Family and Play Areas (3)
    Nearby
    Pacifica Resort Ixtapa
    1,167 reviews
    1.16 km away
     
    Capella Ixtapa
    666 reviews
    2.92 km away
     
    Las Brisas Ixtapa
    2,303 reviews
    1.70 km away
     
    Gamma de Fiesta Inn Plaza Ixtapa
    466 reviews
    .87 km away
     
    Nearby Restaurants
    Emilio's Pizza
    503 reviews
    .37 km away
    The General's Sports Bar & Restaurant
    487 reviews
    .45 km away
    Deborah's Restaurant
    466 reviews
    .49 km away
    Ruben's Hamburgers
    651 reviews
    .37 km away
    Nearby Attractions
    Delfiniti
    418 reviews
    1.42 km away
    Marina Ixtapa Golf Club
    133 reviews
    1.23 km away
    Magic World Aquatic Park
    20 reviews
    .77 km away
    Ixtapa Adventours Guided Tours
    60 reviews
    .29 km away
    Ask a question
    Questions & Answers
    benoit m
    26 April 2017|
    Answer
    Response from Oscar Abel R | Property representative |
    Hi Ben,At the moment they are 4, the two that you mention your and a restaurant of Italian specialties and a snack bar are those that have view to the ocean
    0
    Votes
    Calgal
    18 March 2017|
    AnswerShow all 3 answers
    Response from Oscar Abel R | Property representative |
    The cost from Airport to the hotel is $ 470.00 pesos ($ 25.00 usd) two pax, from hotel to the airport is $ 340.00 pesos($ 18.00 usd) two pax.
    3
    Votes
    'Ce L
    11 March 2017|
    Answer
    Response from Mireille Alondr... S | Property representative |
    Good Afternoon, you must pay a taxi around $420.00 pesos There is not buses only save taxi. Gretings!!!
    2
    Votes
    Room Tips
    "try to get a room above the fifth floor for a beautiful view of the ocean."
    Read review
    "Wifi never worked half the time."
    Read review
    "request a room higher than the 5th to get a better view."
    Read review
    "Best views are from the 6th floor and up."
    Read review
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