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Retallack Resort and Spa

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Retallack Resort and Spa
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872 Reviews from our TripAdvisor Community

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Showing 869: English reviews
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St Austell, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for 3 nights in one of the 'Rock' Lodges which we booked with an excellent discount during Retallack's 12 days of Christmas offer. We live locally and just wanted a few days away as a family. We had a wonderful time. The standard of the lodge was excellent and the little touches were much appreciated, for example providing...

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Helpful?
Thank Mrs_H_of_Cornwall
Reviewed 2 days ago NEWvia mobile

Loved retallack! Can't fault the staff, lodges were fantastic, could do with a paint and maybe a more thorough heck re light bulbs working if we are being picky (considering 5 star status). Water park and flo rider amazing. No real atmosphere to the bar area but the green room restaurant was good. Great place to explore padstow, rock etc...

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Thank Lisa F
Reviewed 4 days ago NEWvia mobile

I couldn't recommend retallack more, based on the service that we received. We booked during the January sale which was very good value for a 4 bed Padstow lodge and 4 x 25 min spa treatments. Unfortunately the day before arriving my nephew was very poorly and we had to cancel. The staff were excellent. So patient, kind and understanding....

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Helpful?
Thank Janine P
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear Janine P, Wow! What a lovely review. You have managed to write exactly how we want every guest to feel when they stay with Retallack Resort & Spa. Thank you for acknowledging the level of service that we try so hard to achieve and that there really is something for everyone here, it really is very kind of you...

Newquay, United Kingdom
Reviewed 5 days ago NEW

A lovely resort with nice surroundings. Very modern, clean and stylish pool and spa area. The staff are always polite and the swimming instructor Nikki is really good and always fun with the kids! Soft play is small,. but fun for the kids and the Flow Rider is awesome fun. We will be checking out the on resort aqua park...

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Helpful?
Thank Justin H
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear Justin H, Thank you for acknowledging how lovely our resort is! We have been working hard over the winter not only on the resort but also on the pool and spa area so it really is fantastic that you have acknowledged how good it is. I will make sure Nikki receives your wonderful compliment she will be so very...

Manchester
Reviewed 5 days ago NEW

We stayed her for Easter, and were really surprised. We stayed in one of the Eden houses, which was excellent quality and had all the amenity's we needed. I was pleasantly surprised that since the refurb my dog is allowed everywhere apart from the Spa. Really nice accommodation and staff. The only downside was the intial booking process, which meant...

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Helpful?
Thank CAMCO79
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear CAMC079, I am so happy you had a lovely time and were pleasantly surprised! Thank-you for complimenting the accommodation and staff it really does mean a lot to us. We certainly look forward to welcoming you back. Warmest Wishes, Guest Relations Manager

Leicester, United Kingdom
Reviewed 1 week ago

Firstly we booked our lodge privately & anything relating to this, we appreciate the resort itself are not responsible for, apart from general maintainence. We understand, that in the last few months, there has been massive improvements made to the resort, the wake park area for one, the spa area & also pool area. This is great news & for...

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1Thank jammy2011
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear jammy2011, Thank you for complimenting the service you received from our Flowrider and Restaurant teams they will be very pleased to be mentioned! I want to thank-you for taking the time to give your honest feedback about your stay, we really do appreciate it and I can assure you I have passed everything to the relevant departments to see...

Burnham-On-Sea, United Kingdom
Reviewed 1 week ago via mobile

Have just returned from 4 days at this resort, our family stayed a week and I have to say I was impressed. The sat nav took us cross country so no idea where we were but once you realised the main roads were so close this was an ideal location for visiting lots of places. We had a 4 bed...

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Thank KLBOS
London North
Reviewed 1 week ago via mobile

The lakeside setting and views across the Cornish countryside are a gem. Loved waking up listening to the ducks on the lake. There's so much going on here yet you don't hear anything to disturb your tranquil. We stayed in an apartment, great size for two, wouldn't want to be any more in it though. Finish is lovely on the...

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1Thank Crouch_End
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear Crouch-End, I'd just like to say how sorry I am to hear that you were disappointed with the level of maintenance and the WiFi during your recent visit - I have escalated your feedback to Senior Management and do hope that you will notice a difference when you next stay with us. In light of the disappointments you faced,...

South Devon, United Kingdom
Reviewed 2 weeks ago

Well, this is very much a what could have or should have been story! Reception is very efficient and welcoming. The cafe/bar is just that. All the staff are honest and pleasant but,,, they were not quite ready for us! Why did they not know we were coming or didn't the care? No cushions on the outdoor seating as they...

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Helpful?
Thank Martin R
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear Martin R, Thank you for your feedback and thank you for mentioning the details of your stay; it was kind of you to do so. We have made sure to pass on your feedback to the relevant Managers and hope that you will notice a difference the next time you visit. Kind Regards, Guest Relations Manager

Oxford, United Kingdom
Reviewed 2 weeks ago

We stayed last week in a two bedroom, classic cabin. It was reasonably clean, a little shabby in places (missing light covers, holes in walls where fittings had fallen out) but overall ok. The 'Resort' is in a fantastic location with brilliant views, but it is very limited. The inside pool is fine, but far too small if the resort...

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1Thank alwaysontheroad2016
RetallackResort2016, Guest Relations Manager at Retallack Resort and Spa, responded to this review

Dear alwaysontheroad2016, We're sorry to hear that your expectations were not met during your recent visit to Retallack. We will take on board your feedback and discuss with the Health Club & Spa team. We hope to welcome you back to Retallack in the future for a more positive experience Kind Regards, Guest Relations Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled between the picturesque fishing village of Padstow, the idyllic shopping town of Wadebridge, and the British Surfing capital of Newquay, we provide the ideal location for any holiday agenda. Offering both Short Breaks and Weekly stays in our luxury 1, 2, 3, 4 and 6 bedroom Self-catering Lodges both family holidays and romantic getaways are just a click away. ... more   less 

Additional Information about Retallack Resort and Spa

Address: Winnards Perch, St Columb Major TR9 6DE, England
Region: United Kingdom > England > Cornwall > St Columb Major
Price Range: $138 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Retallack Resort and Spa 5*
Number of rooms: 300
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Also Known As:
Retallack Hotel St Columb Major
Retallack Hotel Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Retallack Resort and Spa staff and other travellers.
20 questions
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Leicestershire, United Kingdom

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Questions? Get answers from Retallack Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose accommodation overlooking a lake.”
ElizabethN675, 24 Feb 2017 | Read review
“Think about how far you will be from the reception when booking - especially if you have children with you.”
Rabbitface, 5 Nov 2016 | Read review
“Try to get a lodge on the top road if you have smaller children”
DebbyW415, 1 Nov 2016 | Read review
“All lodges are excellent ... Never stayed in a bad one.”
thedivejunky, 28 Oct 2016 | Read review
“The apartment was clean and modern, one of the cheaper options around the site but still amazing value for money.”
jo123oliver, 4 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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