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La Purificadora

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Traveller (259)
Room & Suite (40)
Pool & Beach (19)
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Overview
  • Excellent46%
  • Very good27%
  • Average12%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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All reviewswater purificationdesign hotelglass balconyricardo legorretapool bar isuber driverthe open air lobbybeautiful hotelband playingbeautiful designclose to the city centerrooms are nicetwo nightsfew blocksconventionjacuzzicomfort
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1 - 5 of 151 reviews
Reviewed 3 weeks ago

We are a charity traveling to Puebla very often to build homes in Tecuanipa after the earthquake and La Purificadora has been so kind to let us stay in their hotel. They are amazing , the staff is great always helpful and with the great...More

Thank Claudia332018
Response from ManuelOtazo, Gerente at La PurificadoraResponded 3 weeks ago

Dear Claudia, Thank you very much for sharing your experiences with us! We are happy to know that the Hotel La Purificadora makes you feel at home. The architect Ricardo Legorreta, left us a work of art here in Puebla, this being one of his...More

Reviewed 16 April 2018 via mobile

It is a really pretty hotel, with great service, but you can literary hear everything that happens in the rooms around you, and outside aswell, they should have thicker walls and windows. I couldn’t sleep well from the noise.More

Thank carolinesca
Response from ManuelOtazo, Gerente at La PurificadoraResponded 5 weeks ago

Hello! First of all I would like to thank you for choosing us as your designated hotel and for taking some time to send us your comments. I deeply regret the experience you had. We are a group who is very dedicated to customer service,...More

Reviewed 6 January 2018

We were looking forward to staying at La Purificadora as we are big fans of the architect Legorreta. At check in, instead of welcoming us to the hotel, the first sentence was that the driver who was supposed to pick us up had been waiting...More

1  Thank Tfiles
Response from ManuelOtazo, Gerente at La PurificadoraResponded 6 January 2018

Hello! First of all I would like to thank you for choosing us as your designated hotel and for taking some time to send us your comments. I deeply regret the experience you had. We are a group who is very dedicated to customer service,...More

Reviewed 1 December 2017

Went to spend the weekend in Puebla. Tried to spend the afternoon in the jacuzzi which was ice cold and nobody from the hotel personnel ever came to turn it on after an hour of asking them for help. Breakfast included was not continental, it...More

Thank minniechic
Response from Manuel O, Gerente at La PurificadoraResponded 2 December 2017

Dear Minniechic, First of all I would like to thank you for choosing us as your designated hotel and for taking some time to send us your comments. I deeply regret the experience you had with the service. We are a group who is very...More

Reviewed 11 November 2017

Sent a per forma letter that there was going to be a loud party and opportunity to cancel. No way for a tourist to know that your room would be literally shaking all night from the music. What a scam. Don't stay here even if...More

Thank Ali K
Response from Manuel O, Gerente at La PurificadoraResponded 12 November 2017

Thank you very much for your review, I'm very sorry for your experience here in the Hotel La Purificadora. I want you to know that we work everyday to give our guests an excellence service. Unfortunately, we have situations like this that there's not much...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
USD 112 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Puebla
#11 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 112 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Puebla
#11 Luxury Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (259)
Room & Suite (40)
Pool & Beach (19)
Dining (18)
Family and Play Areas (6)
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Room Tips
"we had a vierw to a government building but on the right hand side there are church views"
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"Stay away!"
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"Definitely one with a balcony"
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"i am afraid all rooms have the same noise level"
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