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Courtyard Puebla Las Animas

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Courtyard Puebla Las Animas
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168 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Cincinnati, Ohio
2 reviews
Reviewed 3 days ago NEW

The people at the desk speak both spanish and english, so you don't have to worry about communication if you speak english. It is in a central location where you can easily walk to places like restraunts. The bathroom was kind of small, even for free people. But, overall, it was comfortable and we enjoyed our stay there!

Helpful?
Thank stephanierU9773JS
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you stephanierU9773JS for sharing your experience at the Courtyard Puebla Las Animas through the Guest Satisfaction Survey. I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Orlando, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Wonderful service from door man, receptionist, dinning room, room service :) Very helpful and friendly staff. Hotel is somewhat away from centro historico but a taxi will take you there for about MEX$100. Great room service and wonderful breakfast buffet.

Helpful?
Thank Gatubela65
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you Gatubela65 for sharing your experience at the Courtyard Puebla Las Animas. I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you... More 

Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016 via mobile

Very good service at front desk and restaurant. Awesome breakfast buffet. Water pressure is very inconsistent, makes taking a shower not enjoyable. Windows really need to be replaced for newer, sound blocking ones, street noise in rooms is extremely loud.

Helpful?
Thank Marcus P
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you Marcus P for sharing your experience at the Courtyard Puebla Las Animas through the Tripadvisor. We appreciate your feedback and we are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Of course we will take action in the details and... More 

Fresno, California
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

We stayed here for a business trip for one week. The breakfast was included daily. It was a buffet and was good, however, never anything new. After one week, we were ready to skip breakfast. The rooms are very comfortable, but only CNN in English on TV and some TV shows that I would not watch -even at home. Clean... More 

Helpful?
Thank ElenaRizk
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you ElenaRizk for sharing your experience at the Courtyard Puebla Las Animas through the Tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Queretaro, Mexico
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 September 2016 via mobile

Hotel is the usual Courtyard facility, however the parking at the basement is dusty, dirt and dark. It is like the junkyard section. Rooms are confortable, bed and lobby as well as Gym and pool are nice. Personel are kind and friendly. If you are sensible to street noise, choose a Las Animas view room otherwise the avenue view rooms... More 

Helpful?
Thank PedroLaverde
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you very much PedroLaverde, for taking the time to let us know how we’re doing. For me and my team at Courtyard Las Animas is a pleasure to know that our service and quality were pleased in general. With your comments is the only way we can improve our service. We invite you to continue using the different promotions... More 

2 reviews
Reviewed 31 August 2016

great attention, great value. The hotel is in a great location, there's a mall really close. I stayed for 2 nights due to a wedding, although the halls to the rooms seems old, the rooms have a new-look, comfortable beds and clean shower/bathroom, the side of the pool is really quite taking into account the busy street on the other... More 

Helpful?
Thank Albert P
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you very much Albert P, for taking the time to let us know how we’re doing. For me and my team at Courtyard Las Animas is a pleasure to know that our service and quality were pleased in general. With your comments is the only way we can improve our service. We invite you to continue using the different... More 

Puebla, Mexico
Level Contributor
5 reviews
3 hotel reviews
Reviewed 11 August 2016

This place is run by Marriot Hotels. You get exactly the kind of service you can expect from that brand, at an adequate price in a wonderful location to move around the town. Friendly staff, nice pool, overpriced beverages and food.

Helpful?
Thank Maik C
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you very much Maik C, for taking the time to let us know how we’re doing. For me and my team at Courtyard Las Animas is a pleasure to know that our service and quality were pleased in general. With your comments is the only way we can improve our service. We invite you to continue using the different... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016 via mobile

The best description I can find for this hotel is: just ok. It provides you the necessary but it doesn't go beyond that. Rooms are just ok, food is just ok, service needs improvement. My advice would be to spend 10-20 dollars more and stay in a better quality hotel.

Helpful?
Thank Gustavo C
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Dear Gustavo C: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you. Thank you very much again and... More 

1 review
Reviewed 31 July 2016 via mobile

We found the staff was very patient with us and our lack of speaking Spanish. We added an additional room for 3 nights and it was a seamless process. The pool was a lot of fun and great for the kiddos. The Queso fundido was delicious and we enjoyed most of the food in the dining room. The breakfast buffet... More 

Helpful?
Thank Karen A
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you Karen A for sharing your experience at the Courtyard Puebla Las Animas through the Tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Halifax, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 July 2016

Back for the first time after a couple of years. There's been a lick of painted added outside but inside it's like a comfortable slipper. Rooms are not the most modern decor but decent size, clean and very comfortable. Service is excellent, attentive, friendly and the hotel has a nice family feel about it. I love the breakfast here, they... More 

Helpful?
Thank Mbp1957
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you for sharing your experience at the Courtyard Puebla Las Animas. I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Courtyard Puebla Las Animas

Address: Av 31 Poniente 3333 | Esq Blvd. Atlixco, Puebla 72400, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $74 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Puebla Las Animas 4*
Number of rooms: 154
Reservation Options:
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Hotel Style:
#10 Family Hotel in Puebla
#10 Luxury Hotel in Puebla
#12 Business Hotel in Puebla
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Questions & Answers

Questions? Get answers from Courtyard Puebla Las Animas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for quiet room and got one!”
 of 5 bubbles Gatubela65, 4 Nov 2016 | Read review
“Ask for a room with the view of the volcano”
 of 5 bubbles ElenaRizk, 11 Oct 2016 | Read review
“the rooms on the pool side are quiter”
 of 5 bubbles 616albertp, 30 Aug 2016 | Read review
“Opposite side to the flyover giving view of the outdoor pool and across to the Puebla eye. It's quieter this side but don't expect silence.”
 of 5 bubbles Mbp1957, 13 Jul 2016 | Read review
“Get a room well away from the overpass”
 of 5 bubbles COCowboy, 19 Apr 2016 | Read review
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