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Hotel Casa de la Palma

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Hotel Casa de la Palma
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139 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Reviewed 30 November 2014

So the Hotel Casa de la Palma in Puebla has a charm all its own. You're in Mexico so ignore the bad reviews or ones from people complaining about it not being up to standard - it is up to standard, its just not up to the standard of a new hotel - why? Because it's not a new hotel....

1Thank RoamingR0gue
Reviewed 26 September 2014

First off, there are two Hotel Casa de las Palma hotels. They are side-by-side. The hotel where we are is the Boutique hotel on the corner. The tariff is just 900 pesos a night, or $67. We are world travelers and would characterize this room as luxurious. This hotel has some bad reviews, but maybe those are for the sister...

2Thank Mary F
New York City, New York
Reviewed 19 August 2014

The only access to many of the rooms on the second (and third?) floors is along a narrow walkway suspended above the courtyard, and there is no other egress or fire escape. Given that this is a very old house with lots of wood and wood furnishings, this is a serious fire risk that cannot possibly be up to code....

1Thank Andri07
Mexico City, Mexico
Reviewed 4 August 2014

The hotel is very badly maintained. All the common areas are dusty. Our room has a strong smell to sylicon glue combined with sewage and coffee (coffee maket placed in the bathroom) (!). The shower was a disgrace, the lowest quality and during the night I couldn't get hot water. The shower flooded so my husband couldn't take a shower....

Thank M C
Mexicali, Mexico
Reviewed 1 August 2014

This was the first time we traveled to Puebla, i found this hotel in trip advisor, i booked the suite, the place was easy to find, just one block from the zocalo, the people very helpful, the rooms bigs and rustic, i loved it. Era la primera vez que viajabamos a Puebla, y me encontre este hotel en trip advisor,...

Thank lorepottter
Zurich, Switzerland
Reviewed 1 June 2014

Two friends and me stayed there one night, each one in his own room. They seem all different and have their own decoration, spacious and clean. I stayed at the Casa de la Palma Boutique while my buddies stayed at the Casa de la Palma Traveler (next door). My room was very quite (Room No 204, "Suite Botero") and had...

2Thank Rafael_Baur
Bridgton, Maine
Reviewed 29 April 2014

Believe me when I say it's all about "location"! This hotel was the perfect place for us to get to know Puebla. We were able to walk everywhere and return midday for a rest before heading out again for the evening. We chose a top floor room with a balcony and slept with the windows open every night. We got...

Thank MHubka
Reviewed 26 February 2014

We reserved four nights at this hotel at the 'booking' web site, based on the photos of the rooms that looked spacious and elegant. In reality, the hotel is shabby at best, decrepit and ill-maintained. Since we arrived late at night, we took a room, deciding in the morning that we had to find a better hotel for our stay...

3Thank Dan S
San Diego, California
Reviewed 22 February 2014

There are 2 hotels next to each other. I stayed at both of them on different nights. I actually bounced back and forth between Puebla and some other cities during a couple of weeks so I stayed in 4 different rooms at the 2 places depending on what was available and the best value. Every one of them had it's...

Thank Mark U
Melbourne, Australia
Reviewed 21 January 2014

Only have good things to say! - Polite, understanding staff at front desk, all of whom spoke English (just a bit of a bonus, saved us fumbling with our limited Spanish). - Huge, clean room and bathroom off a beautiful courtyard. Bed was very comfortable. - Perfect location, just off the Zocalo. - The cost of the room was exceptionally...

Thank littlegoober

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Casa de la Palma is considered a special category first class hotel for its unique and wide 16 suites. Each one is decorated differently, keeping the architecture and history of each room. For its beautiful architecture and exclusive design, the house is considered world heritage. Its excellent location (one block to the cathedral) make access to the most important and world recognized touristic places easier. ... more   less 

Additional Information about Hotel Casa de la Palma

Address: 3 Oriente 217 | Centro Historico, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $77 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casa de la Palma 3.5*
Number of rooms: 16
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Also Known As:
Casa De La Palma Hotel Puebla
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators and the stairs are old.”
aliceag2016, 29 Sep 2016 | Read review
“All differently decorated, ck first.”
Graham5665, 3 Jul 2016 | Read review
“ask for first floor as there are no elevators. No quiet rooms as both room sides face the street.”
gonzovio, 18 Mar 2016 | Read review
“Higher rooms have less street noise.”
Laurent315945, 4 Feb 2016 | Read review
“Rooms on the north side don't get morning sun so are colder.”
makabla, 31 Jan 2015 | Read review
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