Loved our stay here in Cabo. The resort is stunning and the grounds are beautifully landscaped. Right on the ocean and plenty of pools for families, kids and adults only. The Kaha Bar is the best with oceanside service from your lounge car and swim up bar. Miguel waited on us and us both extremely friendly and professional. He was always checking on us and delivered all food and requests quickly and correctly. A joy to be here and the service was superior! We will be back!
100% recommend, excellent service and beautiful property with great scenery. Spent a lot of time at the Kaha Bar at the pool with the swim up bar and staff was great. Common areas and bars/restaurants are all excellent
This is a lovely hotel with beautiful pool facilities and wonderful restaurants. We had exceptional service from so many people including Carlos at the front drive, the gentleman and woman in the deli who learned my drinks and we're so friendly every morning. We also loved David down at the pool and Daniella at breakfast. And Christina was fabulous as a concierge. And Susanna at the spa was very helpful.
First off, arriving to the hotel was very easy through taxi (around $50USD each way). I really liked the entrance and how it was hidden behind these large walls. It made it feel like a secret escape! The view from the entrance was just breathtaking, the landscape and ocean together was very serene. My hotel room was spacious and clean. I enjoyed the tub and shower being separated as well. The hotel itself is gorgeous and modern. As mentioned before, I can’t speak highly enough about the landscape. The staff really take care of the plants and trees, it’s all so beautiful. It creates such a nice setting and sense of “calm.” There are plenty of pools as well. Keeping families separated from adults too (which I enjoyed). I woke up everyday around 7:30am and walked to the pool/beach side to grab a chair and umbrella. The gold star employees during my time and gave me five star service: Rodrigo and Daniel. Both work near the adult pool area and they are truly attentive and genuine. I cannot express how much I enjoyed them and them making my trip even sweeter with the most delicious strawberry mojitos I’ve ever had!! These two gentlemen really enjoy their jobs and talking to everyone to make them feel at home. The food at UA Culinary was very good. I had the avocado toast for breakfast and cleaned the plate. On the list of best avocado toast I’ve had in my life. I also had the mango and apple ceviche with the order of guacamole and salsa too. Fantastic and soooo fresh!!! Just beautiful to taste. In the evening I enjoyed dinner at Nak Grill twice. I really like how everything is grilled, from the fruit in the guacamole to the entrees. Tasty! Plus there was live music as well. Lastly the Jasha Spa! I had a massage and facial done by Adriana. Oh my, this place is gorgeous. I felt like I was taken to another location completely. Very clean and the details are beautiful. I had the Up Lift Your Mood massage and Pineapple & Passion Flower Facial. Both were exceptional and Adriana was so kind throughout everything. She loves her job, it showcases through her work and attitude. I highly recommend her! Overall I cannot say anything negative about my stay. I traveled alone to Los Cabos to get away from life in Houston. I felt safe the entire time and happy. I needed an escape to recover my energy and give myself peace of mind. JW Marriott Los Cabos did this for me. Thank you so much again, I will definitely be back!…
This was our fifth stay at the JW Marriott Los Cabos and it did not live up to prior visits. The property is tired showing sines of wear and deferred maintenance. Guest service at the front fest was also lacking. However, the service and food quality in the restaurants at at the pools was great. I’m sorry to say that we will not plan to return to the JWM.