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The Grand Mayan Los Cabos

1,185 reviews
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Traveller (1138)
Pool & Beach (269)
Room & Suite (241)
Overview
  • Excellent42%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (1,185)Write a Review
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Reviewed 25 October 2015 via mobile

We visited The Grand Mayan in October with our 5 yr old daughter, my parents and my sister with her 18 month old. We had an amazing experience! There was some construction going on but nothing too crazy or loud. The staff at the Grand...More

3  Thank Elisa B
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 19 November 2015

Dear Elisa B : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are always happy to learn our staff exceeds our guests' expectations, as we consider them one of our biggest...More

Reviewed 22 October 2015

Nice place, nice people. Rooms are very big with nice beds and linens. Walking distance to beautiful old city center. There are 2 restaurants, one sea food ad the other is italian. The sea food restaurant is by the pool and the italian is far...More

1  Thank sossoliveira
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 19 November 2015

Dear sossoliveira: We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools and our staff’s...More

Reviewed 22 October 2015

We booked this through grandluxxerentals.com and weren't sure what to expect. We have been here a few times but not since the hurricane wiped them out. WOW! It was gorgeous before but even better now. We love it here because we can walk to town...More

5  Thank TravelPro4You
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 19 November 2015

Dear TravelPro4You : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a splendid stay, that you enjoyed our new lobby and our staff’s service. Everyone works tirelessly - day and night,...More

Reviewed 20 October 2015

This resort is open while they are putting in all their efforts to complete construction before the tourist season start in earnest after the major hurricane last year. The construction noise is annoying, but is generally over by 6pm. The resort will be a five...More

2  Thank Petsom
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 22 October 2015

Dear Petsom : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to find out that all our staff was welcoming and pleasant as this is what we strive for...More

Reviewed 19 October 2015

Only one restaurant, very pricey, no coffee maker in room, noisy from the construction, fee charge for fitness room, no compensation offered for staying in a resort that is only about half complete with repairs and constant construction noise. Not ever coming back!!!More

Thank pukstpr29
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 22 October 2015

Dear pukstpr29: We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#14 Luxury Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#14 Luxury Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1138)
Pool & Beach (269)
Room & Suite (241)
Dining (75)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Denver_ColoradoMeg
17 February 2018|
AnswerShow all 3 answers
Response from apasco |
Yes, the 6th floor for sure is DeLuxxe Rooms and are open for use. The 5th floor will also be DeLuxxe rooms, but they aren’t complete yet.
0
Votes
_ppr1959
16 February 2018|
AnswerShow all 4 answers
Response from Sandra S | Reviewed this property |
My experience was great! Even though construction was going on while we were there October 2017, the staff made up for any inconvenience. I did not find it too noisy or messy. We were there for 2 weeks & enjoyed it. I am... More
1
Vote
Brix1934
16 February 2018|
AnswerShow all 7 answers
Response from Fred C | Reviewed this property |
Not sure if they are finished with the work as of now, but I would be surprised if they are finished. Your biggest concern would be if you have a room on the hotel side where a major construction is in progress for the next... More
0
Votes
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Room Tips
"Rooms on the third floor and higher will have a good view."
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"Away from "new" construction of "Beach Club" may be quieter if you like some quiet..."
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"Construction happening , completion scheduled for February 22nd, (mexican calendar) chose a room..."
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"All rooms have a view of the ocean except the first floor. The foliage obstructs the view, but is still..."
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