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The Grand Mayan Los Cabos

1,184 reviews
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Traveller (1133)
Pool & Beach (269)
Room & Suite (241)
Overview
  • Excellent42%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (1,184)Write a Review
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All reviewsblue fishtimeshare presentationsamba restaurantsan josebrio spalos cabostime sharepool arearci exchangeconstruction noiseone bedroom suitebeautiful resorthigh pressuretimeshare tourcab ridemaid servicerental car
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331 - 335 of 1,066 reviews
Reviewed 8 March 2016

We recently stayed at what we learned the locals call the "Crying Myan". The facility is beautiful but it's location near a swamp requiring 2x+/day entire site spraying to keep the bugs and insects at bay is a problem - especially for guests who are...More

5  Thank Jeff U
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 March 2016

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. Nevertheless we lament that...More

Reviewed 7 March 2016

We stayed here two weeks and really enjoyed the resort. The staff were very friendly and helpful. The resort itself is very close to a wide variety of restaurants within easy walking distance. Our biggest complaint was that the suites do not come equipped with...More

Thank David M
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 March 2016

Dear Guest : Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We would like...More

Reviewed 1 March 2016

Do not go to the timeshare presentation unless you want to waste 4 HOURS and have to say no to 4 people!!! Not worth your time. Buffet breakfast was okay, you are up in San Jose. Property is nice, but the hard sell is awful....More

6  Thank CK1234567892
Response from Socialmediamanager1, Manager at The Grand Mayan Los CabosResponded 10 March 2016

Dear Guest : We very much appreciate reviews and opinions. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions associated with accepting an invitation to our sales presentation and everyone - at free will, attends...More

Reviewed 1 March 2016

This is going to be a fairly long review. Stayed a week at the Grand Mayan, sharing a two bedroom suite with my parents. It is a beautiful resort, amazing grounds and lobby, and a great pool area. Overall our week was excellent and we...More

7  Thank Joel B
Reviewed 24 February 2016

Love going here, the Mayan is friendly, clean, and you can relax by the pool or have fun by the pool. The rooms are clean, the maids are the best at keeping up with all of your needs. I had a lamp that didn't work...More

1  Thank Linda C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Luxury Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Luxury Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1133)
Pool & Beach (269)
Room & Suite (241)
Dining (75)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Denver_ColoradoMeg
17 February 2018|
AnswerShow all 2 answers
Response from Denver_ColoradoMeg |
Thank you - I'll post an update when we travel in April!
0
Votes
_ppr1959
16 February 2018|
AnswerShow all 4 answers
Response from Sandra S | Reviewed this property |
My experience was great! Even though construction was going on while we were there October 2017, the staff made up for any inconvenience. I did not find it too noisy or messy. We were there for 2 weeks & enjoyed it. I am... More
1
Vote
Brix1934
16 February 2018|
AnswerShow all 5 answers
Response from hr0senthal | Reviewed this property |
We were there the first part of Jan. and construction was ongoing...and noisy! We were told that by end of Feb. all construction will be done. Call the desk at the hotel to verify.
0
Votes
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12345669
Room Tips
"Rooms on the third floor and higher will have a good view."
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"Away from "new" construction of "Beach Club" may be quieter if you like some quiet..."
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"Construction happening , completion scheduled for February 22nd, (mexican calendar) chose a room..."
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"All rooms have a view of the ocean except the first floor. The foliage obstructs the view, but is still..."
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