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Hyatt Ziva Los Cabos

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Hyatt Ziva Los Cabos
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2,746 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Ziva Los Cabos
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Showing 2,385: English reviews
Los Angeles, California
Reviewed 19 July 2014

We went to Cabo from Jul 9 - 15 with our 2 kids (ages 5 and 3). This is our first time going to Mexico and staying at an all-inclusive resort. I would say that the Hyatt Ziva is a great 1st time all-inclusive resort to visit. I am biased though, because I usually stay at Hyatt for work travel...

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Helpful?
3Thank Chappy B
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Your perceptions with regards to our services helps us to continue improving, we appreciate your comments and the time you took to write them. We want to offer the best quality in our services and fulfill all our guest requirements, thank you for pointed out every detail that let us know what we are doing correct and what...

Reviewed 19 July 2014

Pros: - Nice property - Variety of restaurants - Nightly entertainment Cons: - Check in process was a nightmare - Service at pool/restaurants/bars was very slow - Staff was not friendly or helpful - Food and beverage was subpar Overall: Not what you expect from a "5 Star" resort. Wouldn't go there again or recommend it.

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Helpful?
3Thank Mraheb
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for taking a moment to share your comments. Our main goal is to fulfill all our guest requirements and provide the best service and feedback helps us to achieve it. We are very sorry that we could not exceed your expectations, I want to let you know that we will continue working to improve our service....

Dallas, Texas
Reviewed 18 July 2014

I wanted a get away for my birthday and decided on the Hyatt Ziva and I am so glad I did! Let me start by saying this place is awesome! Everything was beyond my expectations. I had a room in building 3 over the adult pool which I recommend! The room was spacious and nicely appointed. The adult pool was...

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Helpful?
1Thank Terri W
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We enjoy reading about how special was your Birthday with us, thank you for sharing your kind comments. We love to celebrate special occasions with all our guests and create them the most wonderful memories, our associates are delighted with your kind words and we hope to have another opportunity to host you in the near future. It...

Vancouver, Canada
Reviewed 18 July 2014

we had a terrific 8 days fun in the sun! The resort is very clean and staff were very friendly as well. The restaurant are situated close together and the services are good, but make sure you make reservation ahead of time. (not very organize with large groups) The only restaurant that we really enjoy is the international buffet which...

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Helpful?
Thank 52Wayner2014
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, It was our pleasure to host you, many thanks for sharing your comments. Our International Buffet with his extensive variety of plates delights all our guests’ tastes during all day, we love to create a unique atmosphere where everyone feels pampered. It is pleasant to learn that you enjoyed the service and that became your favorite restaurant, Carlos...

Sacramento, California
Reviewed 18 July 2014

My family are from Sacramento, CA and stayed at the Hyatt Ziva for 5 nights (7/8-7/13). Our group has a total of 14 people ranging in age from 14 to 80 years old. This is the first time that we stayed at an all inclusive resort and were very impressed with the food, drinks and service. There are multiple speciality...

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Helpful?
Thank DTu10081
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We appreciate your preference and kind comments, many thanks for the time you took to share them. Our main goal is to create memorable and unique moments to all our guest, and our staff strive everyday to provide the best experiences, Lugardo and Jose are very thankful with your comments, they will receive a mention in our monthly...

Reviewed 18 July 2014

We just got back from a great 5 day mini vacation. We did an all inclusive stay and we were so happy. The staff is amazing and honestly everyone we came across seemed sincere in wanting to take every opportunity in insuring that you are taken care of and happy. There were a few staff members that deserve mention as...

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Helpful?
1Thank Justin S
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for taking a moment to share your great experience, we are delighted to learn that you had an enjoyable time with us. As a family Resort our commitment is to offer different activities and facilities for all ages and our entertainment staff is always attentive to fulfill your requirements and make you feel like home. It...

Fort Worth, Texas
Reviewed 17 July 2014

We just got back from our Son and new Daughter in Law's wedding at the Hyatt. The experience was overall a fantastic time and there was approximately 50 of us with ages from 14 to a 81 year old in a wheelchair. The staff was great and accomadating from the front desk (Fernandina), the pool (too many to remember), wedding...

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Helpful?
4Thank 2DavidP53
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for allow us to play a part in making your son’s wedding a unique and magical moment. Your kind comments are our best motivation and help us to continue improving, we are delighted with your perceptions wit regards the friendliness and service from all our associates, thank you for mentioning them. Los Cabos is the most...

NJ
Reviewed 17 July 2014

Way to go Hyatt for having such attention to detail. The resort is large, but nothing ever felt far away. The food, the room, the view, the service were all exceptional! Every member of the staff went out of their way to make you happy. There were chefs at every meal in the buffet cooking what ever you wanted the...

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Helpful?
2Thank OldBridgeTraveler
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We are delighted to learn that you had a great time, thank you for taking a moment to write your kind words. With the wide variety of activities, facilities and services that we provide you will not need anything else, all the comfort and enjoyment is in the same place, Hyatt Ziva Los Cabos loves to provide the...

Wayne, New Jersey
Reviewed 16 July 2014

Hyatt Ziva in Los Cabos is located in an awesome location. It is right across from a grocery store known as the Mega, even though guests had the option of an "All-Inclusive" experience, the family and I did not take up on there buffet and free drink access. The ACTIVITIES that are set up were fun and lasted all day,...

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Helpful?
Thank marinikijuana
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We do really appreciate your comments and the time you took to write them. You are completely right we were blessed with the beautiful scenery of the sea of Cortez. I am glad to know that you had an excellent time with us and enjoyed our facilities. Thank you for taking the time to enlist part of our...

Reviewed 16 July 2014

Recently stayed in all inclusive Hyatt Ziva. I have been in Cabo many times but the quality of Hyatt was a lot better compare to others such as Riu. Pros: Food was good compare to other all inclusive, Rooms were clean, good quality alcohol Jose Casteccanos in the restaurant is one of the best. Cons: elevators too small, door keys...

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Helpful?
1Thank Bob D
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, First of all we want to thank you for your comments and the time you took to share them. Hyatt Ziva Los Cabos Chefs love to provide the best and unique plates from around the world in our Restaurants, we are delighted to learn that you enjoyed our service and I appreciate your comments and suggestions, your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront. This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 

Additional Information about Hyatt Ziva Los Cabos

Address: Paseo Malecon Sn Lote 5, Zona Hotelera, San Jose del Cabo 23405, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $433 - $965 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 591
Reservation Options:
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Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo, Mexico
Hotel Style:
#2 Business Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#7 On the Beach Hotel in San Jose del Cabo
#7 Romantic Hotel in San Jose del Cabo
#7 Luxury Hotel in San Jose del Cabo
#8 Spa Hotel in San Jose del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Los Cabos staff and other travellers.
328 questions
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Questions? Get answers from Hyatt Ziva Los Cabos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“swim up is good for adults if you are in the adult section”
 of 5 bubbles ChaseSF, 3 Dec 2016 | Read review
“face the adult pool if possible”
 of 5 bubbles JMichaelM_13, 1 Dec 2016 | Read review
“We had the executive club level rooms but never used the executive club.”
 of 5 bubbles 375paulah, 30 Nov 2016 | Read review
“The hotel is Large, if you don't like walking choose accordingly”
 of 5 bubbles michellemD694AV, 29 Nov 2016 | Read review
“one side of the resort has been remodeled and the other side hasn't”
 of 5 bubbles jessed463, 29 Nov 2016 | Read review
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